HT1918 cannot update payment info system is blocking it

cannot update payment info system is blocking it

I think that the expiry date will be shown as asterisks, and I don't think that the security code will be re-displayed either (similarly only part of the actual card number is displayed) - just in case somebody gets access to your iTunes account then they can't see your card details. If you aren't getting any error messages when you've entered them then that implies that iTunes has accepted them as being valid.

Similar Messages

  • Cannot update payment info

    i need to update my payment info but your site will not allow me to do this. all i get is a message saying...
    We are still processing your payment.  Please check back in a few minutes or contact Customer Support.
    i do not have a payment processing as my billing cycle is not for another week.
    i also just saw that adobe took 1 dollar from my account??, could a adobe rep please contact me asap as this is becoming urgent.
    regards
    james

    Hi James,
    Please try to update your billing/payment information by using some other browser.
    Like If you are browsing through IE/safari then switch to google chrome or mozilla firefox. If that does not help and you are getting the same error message so please refer this link to contact customer support. http://www.adobe.com/support/download-install/supportinfo/
    About the $1 charge, these transactions help confirm that the credit card used is valid and not reported as lost or stolen. The transaction isn't charged to your account, and once your credit card company verifies it, it's removed.
    Please refer the below mentioned link:
    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
    Thanks!
    Gurleen

  • Cannot update payment info. This happened more than 6 times already.

    I am able to make purchase for few times. And then suddenly, iTunes start block from make any purchase. I did tried re-sign in again and it is able to react properly. Not sure what is going on. It happened to me more than 6 times already. Every time I called to iTunes support and it's solve immediately. Not sure if any preventive action can be done.

    It is a phishing attempt to get your Apple ID and Password.
    You should forward it to Apple : [email protected]

  • HT4009 I am unable to purchase games. I have been purchasing games since last year. Now I get an error update payment info when I do that it says contact iTunes support. I've sent an email, no reply, called them they said go to expresslane.apple. Nothing

    I am unable to purchase games. I have been purchasing games since last year. Now I get an error update payment info when I do that it says contact iTunes support. I've sent an email, no reply, called them they said go to expresslane.apple. No help available there, cannot chat online bcos I'm not in the US. I have sent an email but didn't get any response. Please someone help my son wants a game.

    zqa wrote:
    ... it says contact iTunes support. ...
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Expect a reply within 24 to 48 hours.

  • Update payment info

    I am unable to update payment info. I am now living in South Korea and will be using a local bank Visa card. I would like to continue using CC in "English." I believe my monthly payment is now late. Also I am unable to launch PS CC, I get this message - Could not initialize Photoshop the internal file signature is incorrect..... Please help.

    Knl78clarinet to verify payment please contact our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.
    Once your payment has been verified I would then recommend posting regarding the difficulty you are facing with Photoshop in the Photoshop General Discussion forum at http://forums.adobe.com/community/photoshop.

  • Cannot update CC info--says zip code is wrong but won't save!!

    I just moved and when I went to buy a song in itunes it said my zip code doesn't match the bank info. So I go into my account and update the info with my new address so it matches my bank info and I press done and go back to buy a song and it gives me the same message. When I go back into my account again, my old address is there. This happens NO MATTER WHAT I DO--I tried adding a new CC, tried switching my payment info to Paypal. Whatever I do, it says it takes it, but if I go to buy a song, it goes back to my old account info. WHAT DO I DO??? I have been trying to buy this one song for 30 minutes!~!

    I would try emailing iTunes store customer service:
    http://www.apple.com/support/itunes/store/browser/
    I would try switching your Payment Method to "none" and then signing out of your account completely (Store menu > Sign Out). Then, sign back in and go to enter your CC info again. You might want to contact your financial institution to see if they've switched your billing address over in their systems yet. If they goofed something, it might explain why iTunes is rejecting your info.
    CG

  • I can't update payment info

    This is the second time I ask you about this question. The last time I ask this question on the phone.
    Why I can't see the "edit Payment Info" in my Adobe Creative Cloud account?
    My credit card has problem and I want to update it to the new one. But the menu on the setting screen still gone.
    My adobe account will be cancel my membership in 2 days and I can't do anything for now.
    Please call me back +66850354544  or give me a email that I can contact you

    Hi Jirawat Harnsiriwatanakit,
    You can contact us regarding this issue following the below mentioned link -
    http://www.adobe.com/support/download-install/supportinfo/
    Let us know if that helps
    Thanks
    Garima

  • How to i update payment info for netflix?

    i get a ERROR message on my ipad when trying to use netflix
    your account is on hold because of a problem with your last payment.
    visit netflix.com/payment to update your payment method to continue enjoying netflix.
    what does this mean??
    when i go to netflix.com, it tells me that my subscription is handled by itunes.
    my payment info is ok on itunes
    so what is the issue and how do i fix it?

    On your iPad tap Settings > iTunes & App Store then tap your Apple ID then tap View Apple ID then tap Payment Information.
    Select your payment type then tap Done.
    Now restart your iPhone.

  • CANT UPDATE PAYMENT INFO WITH PREVIOUS PURCHASED!!!

    hi, i wanna ask you, why i cant update apps? they said that i owe apple for previous purchased. i think that i already pay the apps. please help me! and i cant update my payment info, i cant put it to none!!!!

    Not sure if this helps .. but it appears that whenever Adobe's payment processing backend has some internal issues, it puts the subscribers into some  HELL. The only way I found it to be working is - call the customer support from your country, and speak to a CSE.
    The same incident happened to me this month. Subscription failed warnings, and Email alerts. I logged into my account, but could not update credit card details. When I tried adding another card, it throwed errors. So I called the local Adobe Customer support, and gone through the painful IVR thing. But at the end I was able to reach a CSE and he helped in fixing the issue.
    The Solution:
    Call Adobe Customer Support.
    For your country specific support numbers check this page:
    http://helpx.adobe.com/x-productkb/policy-pricing/customer-alert-2.html
    PS : It is pathetic that Adobe's payment processing is not upto the quality, and recent breaches has made the life of subscribers bad. I really love those old Retail boxes. I never had any billing issues.

  • Need to update payment info

    How can I update my payment info or change it?

    Try to Contact Customer Care for help.
    [topic moved to Acrobat.com Services forum]

  • I cannot update itunes because system cannot find the data itunes64.msi. What can I do?

    I cannot update itunes because the latest version cannot be deleted (system is looking for itunes64.msi and cannot find). Update is going reverse. I tried to install the full version, but there is the same problem. What can I do?
    When I try to deinstall the old version by windows, the same problem

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • TS3297 How can I update payment info?

    I am trying to purchase a tv series pass using new Apple tv and tv monitor. It is requesting that I put payment info into my "Computer" which has already been done and in use for quite awhile and on a ,onthly basis. I don't understand how to do this. OK on computer. OK on ipad. Apple tv- not so much!  Directions???

    On your iPad tap Settings > iTunes & App Store then tap your Apple ID then tap View Apple ID then tap Payment Information.
    Select your payment type then tap Done.
    Now restart your iPhone.

  • Cannot update payment details and VAT number

    Trying to update payment details on Creative Cloud. It comes up with: There is a problem with the card information entered here. Please enter a different card or contact your bank.
    We also need to update our VAT number and there is no way to do so. We have checked the number and address on the card and it should all work but it still comes up with the error. Help.

    If these links don't work...
    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    ...you will need to contact Adobe support
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • HT1918 cannot update credit card

    i cannot update my credit card. It says cannot update at this time? any suggestions?

    Ahah! Then this is another issue. Either  fraud tag or some other credit conflict on your account. Contact iTS to check it out.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1918 Update payment info

    It keeps saying my credit card information doesnt match my bank. I have recently got a new bank card and trying to update my account. Please help.

    I think that the expiry date will be shown as asterisks, and I don't think that the security code will be re-displayed either (similarly only part of the actual card number is displayed) - just in case somebody gets access to your iTunes account then they can't see your card details. If you aren't getting any error messages when you've entered them then that implies that iTunes has accepted them as being valid.

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