HT1918 cant remember answers to security questions

my computer wont let me order songs becuase I cant remeber my securtity questions it claims its locked what do I do?

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

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  • Lost iCloud Password. Cant remember answers to security questions and retrieval email no longer in service. Please help

    Hi, I have a friend who has lost his iCloud password. We cannot remember the answers to the security questions and we can therefore not retireve an important pages document that is backed up to iCloud. Is there any way to retrieve the password based on the correct birthdate and the username? I can even supply the date (to within 2 days) of when the account was created.
    I cannot find any way to communicate with someone at Apple directly, who could help me out.
    P.S. We are based in South Africa, so there is no Apple Store that I could go to. Apple itself is only represented here through a 3rd party.
    Your, any, help would be greatly apprecited.
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    Oliver

    try calling hotline, they can send reset link to your other email
    here are their phone numbers
    http://support.apple.com/kb/HE57

  • TS3297 I cant remember answers to security questions

    I cannont remember the answers to my security
    Questions??

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

  • TS2446 Cant remember answers to security questions on. Additional device and cant purchase apps. Have already reset password

    See above. My daughter had an iphone on my account. She has not purchaed anything for a while and is required to answer security questions. Cannot rmember wnswers snd us threatening to lock apple id. Help!

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • HT1491 I cant remember my account security questions how do I either get them or reset them?

    I cant remember my account security questions how do I either get them or reset them?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96999)

  • Can't remember answers to security questions.How do I reset the security questions?

    Can't remember answers to security questions.How do I reset the security questions?

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1918 Cannot remember password or security question. Email password reset does not come to email address. What can I do?

    I have lost my passwrod for Itunes account. I do not remember answer to security questions, choosing email reset instructions does not come to email my account (checked Spam folder already). My teenage daughter setup information and cannot find it.
    What can I do.

    As I stated before, cannot access reset password without the answer to security questions and email is not showing up.
    If all you can offer is "contact support" or add a link to reset password, please do not bother with a reply.
    Was hoping someone could read the entire problem and offer something besides the obvious "contact support" which is totally useless without security question answers or email reset instructions which, as stated, are not coming to my email address.

  • HT201303 not remember answer your security questions.

    not remember answer your security questions.
    HOW???

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • I can't remember answers from security questions... Please help me....apple support don't answer.(((

    I can't remember answers from security questions... Please help me....apple support don't answer.(((

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I don't remember answering my security questions?

    So I went on iTunes to download some songs, but it said I have to answer my security questions. I don't remember the answers.

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (87011)

  • HT1918 I forgotten answer for security question

    I forgontten answer for security question. How can I reset?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • HT1918 i dont remember answers to security questions and cant buy music, how can i solve this

    I FORGOT SECURITY QUESTIONS ANSWERS, AND I CANT BUY ANY MUSIC, HOW CAN I SOLVE THIS ISSUE

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • HT5312 I cant remember my iTunes security questions!! and i dont have a security email. what can i do?? please help

    I cant purchase anything, beacuase I need my security questions answer, I cant remember the answer to the questions and I dont have a security email.... I dont know what to do, i haved tried everything. please help

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • What is the simplest way to reset my security questions? I'm using a new device and simply cannot remember answers to security questions set years ago!

    iis there any way I can avoid security questions? These were set years ago. Answers were probably ambiguous. Now I'm using a new device and being asked security questions the answers to which I can't remember.

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • I cant remember my Apple security questions.

    I just got my new ipod and i cannot remember my security questions...i tryed the ones that i caould remember and they didnt work so now im banned for 8 hours.....

    Contact iTunes Store support.
    http://www.apple.com/support/itunes/contact/

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