HT1918 CANT SIGN INTO ITUNES

Ive never used IOS before .... everytime i try signing into itunes it asks to verify my account by requesting my credit card details which i dont want to do ..can anyone help with this

How did you create the account ? Unless you use the instructions on this page when creating an account : http://support.apple.com/kb/HT2534 , then you will need to enter credit card details before you will be able to use the account to download any item from the store.

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Cant sign into itunes or download any apps just keeps saying waiting and not askin for my apple id any help plz

any help cant sign into itunes or downloads any apps

Restart your iPod. Hold down the sleep / wake button until you see the red slider then swipe to power off. Then hold down the sleep / wake button until you see the Apple logo.
Try iTunes.

Cant sign into iTunes with VPP manager email address

Is anyone else having difficulty signing into iTunes with their Apple VPP account manager email address? I work as an IT contractor for a number of schools and in the past have set up VPP so that paid and free apps can be distributed via an MDM solution. Recently, the process by which we do this isn't working any more. Apple have admitted in emails that they have changed the way that VPP accounts are set up on their end and that during the transition some accounts were processed incorrectly (causing a lot of headaches and confusion). In one instance, we set up the VPP manager account using a distribution list email address of .*******. later, we enabled two step verification and provisioned the facilitator account. but when we sent to sign into the iTunes store with the management accounts email address, we got the error message: "this email is associated with he VPP program". We have told apple about this who replied with a frustrating tautology: "our records indicate that that address is associated with the VPP program, so you will have to use another email address to sign into iTunes." Trouble is, for the purposes of information management, we cant just sign into iTunes with any old email address, we have to use one provisioned by the education department, and they wont provision another email address for this.. Also, we have screenshots which demonstrate that it is possible to sign into iTunes with the program manager account at other schools, so what has changed? If this keeps up, I will have no choice but to recommend to all schools in future that they not go with Apple because their account provision system is not maintained at a professional level. The fact that they are so slow moving on this makes me look bad and the lack of documentation is inexcusable given the massive profits they have been posting. I will campaign vehemently against the use of apple in education unless this situation changes for the better. Already one school on our books have had an absolute gut-full of and have sold off the 60 iPads they purchased in favor of Android tablets with custom ROMS. What is the solution and why is there no phone number for Apple VPP in Australia?
<Edited by Host>

I know this post is over a year old. We setup our VPP account in Feb last year. It's very frustrating.
This is what I wrote to Apple.
This whole system *****!!!!
Seriously. I sign up under the old system and now we have to go through more doors to get in than a gold refinery.
You honestly think your product is worth this much pain. Get real!!!
I work at a school as THE ONLY IT Support Officer. I setup a generic user account for VPP under the old system so that the account was not tied to my name just in case I left or someone else had to take over the role. Now we cant use that account to manage the VPP account. We have to create other admin accounts. Trouble is, most of us already have our personal emails attached to iTunes accounts, AND YOUR SYSTEM WON'T LET US USE THESE ACCOUNTS TO BE ADMINS FOR OUR VPP ACCOUNT BECAUSE THEY ARE ALREADY ATTACHED TO AN ITUNES ACCOUNT!!!!!!!!!!!!!!!!!!!!!
Now I'm home and I can't remember my logon password and cant recall my recovery key because it's all back at work on a system I cant access until 2 weeks from now when the school holidays are over.
Well done Apple, you managed to make Microsoft look good!
The generic email account we setup is a distribution list account for the purposes of adding and removing people as needed. Apples change now means that we have to create more email accounts. I won't be doing that any time soon, I already have 5 and not about to create moer.
I too will not be recommending that schools go with Apple products. They are a consumer product, not an enterprise product. The promise you the world and all you get is pain.

TS3297 I cant sign into itunes on my phone or my computer. I keep getting unexpected error 5002? any theorys

pretty much what I said above, everytime i try to sign into itunes i get an error message 5002 and I am not sure what to do to resolve it

I've got the same problem right now. I have an old Apple ID that my whole family was using (of course that one works fine) but I want to sign in with my personal iCloud ID and it does the same thing that you described. Any answers?
Note: doesnt work in iTunes or the App Store from my Macbook Pro or my iPhone, but does work when I sign in to the Apple ID page in my browser.

Cant sign into itunes from computer

i can sign into itunes on my iphone but it will not let me sign into i tunes on the computer. what could be the problem?

Hello Kanefromsc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

I cant sign into itunes from my iphone or put songs onto it from my pc itunes

I was purchasing an in app purchase and that app froze after purchasing and signed me out of itunes now i cant sign back in on my phone the sign in box comes up but closes after about 5 sexonds without fail every time i have tried and tried and tried. I then went onto my pc an altho it picks up my phone i cannot drag any music or apps onto it atal it has the grey circle with a line through sign and dosnt go blue with the add sign lime it should HELP!! im not paying al this money for this phone for its main feature to bust. Do i need to restore? Update? Or what? Thanks alot

I've got the same problem right now. I have an old Apple ID that my whole family was using (of course that one works fine) but I want to sign in with my personal iCloud ID and it does the same thing that you described. Any answers?
Note: doesnt work in iTunes or the App Store from my Macbook Pro or my iPhone, but does work when I sign in to the Apple ID page in my browser.

Got an ipod nano but cant sign into itunes store

PLEASE PLEASE PLEASE some one help!!!!
i got my daughter an ipod nano, ive managed to download itunes and sync the music and pictures from my library but she wants a game from the itunes store. ive created an account and verified it but whenever i go to sign in to the store to make a purchace it says i havent used my apple id has not yet been used with the i tunes store and tries to make me set up another account. i cant even get back the £3 they deducted from my bank for verification because it wont let me sign in????????????????????????????????????????????????????
please help some one this is getting rite up my nose now!

Hello, Tracy,
I would suggest that you ask your question in the Using iTunes Store with Windows forum. This forum is for the Apple TV and so not the place where you'll be most likely to get help with your issue.
Good luck.

HT201406 Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything :(   My warranty

Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything    My warranty is expired and I dont know if there is any other solution before I dump a bunch of money into this devise. ThaNK YOU!

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT1918 How do I change my credit card info when I am permently signed into iTunes on my iPad?

How do I change my credit card info when I am permently signed into iTunes on my iPad?

go to iTunes on a computer, log in with your Apple ID and select 'account'.
Go to 'payment information/method' and select 'none' next to the creditcard options. Save changes.
Done.

I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?

I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?

I'm having a very similar problem.
I'm based in the U.K. and am trying to publish an iBook through the iTunes bookstore. I have made my book in iBooks author 2.0. My iTunes is up to date.
When I try and publish the iBook I have passed and ticked the Pre Publish Check; and the Create Account, but when I try and download iTunes Producer through iTunes Connect I'm told "Your Apple ID does not have permission to access iTunes Content."
When I try and re-set my iTunes Store account I'm told "The iTunes Store Account has already applied to distribute content on the iBookstore." Of course it has I just did that.
If I try and sign in to iTunes Connect through the Publishing pane I'm told "Your ID or Password was entered incorrectly." Even though I've just used it to sign into iTunes (and here), so my password and Apple ID work fine elsewhere.
Is my access to the iTunes Connect being delayed while my submission is processed, i.e. the processing of my tax and account details? Or am I stuck in a loop?
If this is still processing (I started this 20 hours ago) I assume that I have to submit the book itself when I can download iTunes Producer at a later date, as I haven't submitted the book yet?
I emailed the problem to iTunes Store and was refered to [email protected], only for them to say they don't read or reply to emails sent to that address??????
I'm not sure which part of the process I've reached - if any. I feel I'm in limbo. I have an iBook ready to go - but where is Apple?
Any help would be most welcome.
Andy

Trying to sign into iTunes on a new computer.

Trying to sign into iTunes on a new computer. I need to verify by putting in my visa card security code but it wont let me.

Hello Malias500,
Thanks for the question. Are you receiving a "Payment Declined" or similar error? If so, this usually occurs due to two common reasons (though there may be more):
If your account information does not match your credit card, you may get a message stating "The credit card was declined."
To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
The iTunes Store will place a minimal authorization hold on your credit card each time that you update your account information (equal to around 1 USD). The authorization hold is not a charge. The authorization hold is placed on your credit card to make sure that the information provided matches the information on file with your financial institution. The authorization hold will not be displayed in your iTunes Store purchase history.
If there are insufficient funds in the account to cover the authorization hold, you may experience issues with adding payment information.
For more information, see the following helpful resources:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
Thanks,
Matt M.

Please help - unable to sign into iTunes for two weeks

Hi,
This is my last resort I've been through iTunes support and they referred me to this forum. For 2 weeks I've been unable to sign into iTunes. I cant do this on my MacBookPro (OSX 10.5.8) or my iPhone. It just hangs and then I get the error: 'We could not complete your iTunes store request. The network connection failed. There was an error in the iTunes Store, Please try again later'
I've re installed iTunes, had my password reset and have called my ISP and found out that there is nothing wrong with my network connection. I'm having no other problems with connecting to sites, sending emails etc, only with iTunes. And prior to two weeks ago I had no problem signing in. Please if anyone has any suggestions it would be great as apple seems to have given up on me.
Thanks very much!
Lisa

In System Prefs>Personal - check in the Security>Firewall tab and see what are your settings.
MJ

My apple ID and password, recognized through out the Cloud, is not being recognized in the itunes store. I am signed into itunes.When I want to change something in my account, the sign in prompt comes up and doesn't recognize my PW

My apple ID and password, recognized through out the Cloud, is not being recognized in the itunes store. I am signed into itunes.When I want to change something in my account, the sign in prompt comes up and doesn't recognize my PW

Solved the problem. I had to allow cookies for safari and it run - as here: Re: itunes keeps asking for my apple id password. it's NOT entered incorrectly.

I bought a movie from itunes and it will not play. gives me a prompt to sign into itunes to play, but am already logged in?

I had to wipe and re install Itunes on my mac minni. When I bought the hobbit, it will not play. I get a prompt to sign into Itunes and the movie will not play. I am logged into Itunes and still no luck?

I am having the same trouble

I signed into itunes today and my entire library was gone with the exception of an album that I recently purchased. Where is my music and how can I get it back?

Please help!

Signed into iTunes where?
Gone form where? iPod? ITunes library on computer?
You can redownload iTunes purchases by:

HT1918 CANT SIGN INTO ITUNES

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