HT1918 credit card problem

what could have happen to my account, why it keep saying my accout could not be process each time I try to insert credit card info?

The credit card then is registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and it was issued by a bank in the country where you and your iTunes account are ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
For the PayPal, have you contacted iTunes Support to ask them why you are getting the message to contact them ? If not then you can use the above link to do so (these are user-to-user forums).

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Credit Card problem

Hi,
Due to to the Adobe securety problem, I requested a new credit card from my card provider and updated the payment details 24th of October.
The card was debited by Adobe the 25th, but still, I get a warning when I start a CC app stating that there is a problem with the payment and CC will stop wotking in 13 days. Adobe has recieved my money so please fix this asap.
I have been in contact with Chat-support two time, but no help from them
/Stefan

After many,many, many hours of trying I was finally not refused when trying to connect to your payment server (as a first time buyer). So I was asked for my credit card details for the purchase of an application - which I stated. But when I tried to confirm the purchase, my VISA card was refused twice due to "Credit card error". As I know there is nothing wrong with my credit card, please tell me what to do in order to purchase applications from the ovi store. I don't want to pay many times over for an application which I never downloaded from OviStore. But I anyhow also tried my AmEx-card for the purchase of another app, but same "Credit-card" problem. To say that "I am not amused" with my OviStore experience so far must be the understatement of the century.

I solved my credit card problem

..adobe couldn't charge my monthly payment today because of my credit card problem..and my membership changed to non-payment membership...my credit card problem solved now....how can i change my membership to payment membership again..

Hi erincertuggoktas,
I would just like to add Romit's reply that you can try this & check if it works,
1. Sign out & sign back in to CCapp (desktop).
2. Launch any product, it will throw a prompt to renew the subscription, at the bottom an option of "license this software" will be displayed.
3. Please click on this & it will ask you to sign in & the subscription should be activated.
Note:The process works when the subscription is active & payment transaction has been completed.
Regards,
Rajshree

Credit card problem and wi fi problem

I have Iphone and ipad credit card problem!I cant use credit card hayday or another play???Another problem wifi iphone 5 and ipad 4

You should contact iTunes Support to get that sorted out: http://www.apple.com/support/itunes/contact/

Credit card problems?

It seems that Adobe still cannot master its credit card processing system for subscriptions given the number of complaints in the Forums but still will not offer a Direct Debit system except in Germany.
Direct Debits are would be easier to manage for Adobe and more secure for the subscriber. Remember that recurring payment agreements on credit card are difficult to either cancel and/or retrieve payments claimed in error by the trader (confirmed to me by Visa last week). So I will not subscribe to CC until the risk of Adobe's credit card system go away, until a time limit can be put of credit card contracts or until Adobe offers its Direct Debit system more widely.
(I also note that it seems that Adobe restricts comments made on credit card problems to its own staff.)

I solved that with a pay pall account.
you can make there a account with your credit card and pay then for that app.
But dont forget to check your credit card bill. they can charge you for trying to buy the app.
I have buy 3 times for one app without receiving it.
The solution that i did with paypall worked perfect!

HT1918 Credit Card and Paypal problem

Im having a problem selecting my payment method. If I choose my credicard(MasterCard) apple say this creditcard was declined (and the card is perfect). If I choose the Paypal Apple ask me to contact the support. What am I suppose to do ??

The credit card then is registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and it was issued by a bank in the country where you and your iTunes account are ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
For the PayPal, have you contacted iTunes Support to ask them why you are getting the message to contact them ? If not then you can use the above link to do so (these are user-to-user forums).

ITunes credit card problem, HELP!

After I enter all my credit card information correctly as it is on the card, I click done but then it tells me to enter a valid security code for my card. Which i already did, and it is correct for that card.
Why does it keep doing this?
What can I do to fix it?

I have the same problem. My Credit Card/Debit Card company told me that there were sufficient funds ($20.00) to cover the cost of my purchase ($19.98), but ITunes tried to clear $20.25 to see if the account was good enough for ITunes to deal with. I refuse to use another card and over 24 hours ago, wrote to ITunes asking that they solve this silly problem by having them bill my credit card for the correct amount of $19.98 and NOT $20.25. Until then, they will not get paid, and I will not purchase anything further from them, due to a screw up that ITunes has themselves created. I am upset that I have to write e-mails to them and that I do not have the option to contact someone by phone, especially now that it is over 24 hrs since I wrote them per their rules.

HT1918 credit card issue

Every time i purchase a credit card , i try to add to my accout , the problem i'm having is its saying to many credit cards associated with this account any help much appreciated

You can contact iTunes Support via email via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Cannot purchase Creative Cloud due to credit card problem

Hello,
I first purchased Student and Teacher Edition Creative Cloud in August but due to the hacker incident here at Adobe, my credit card was annulled. Due to financial problems, my last payment was in October and eventually, my subscription expired.
Now I'd like to renew my subscription as I now have a viable credit card but I simply cannot! I tried at least 8-10 times to purchase Creative Cloud / renew my subscription but I always got the same answer: they are unable to confirm my credit card.
I tried this both on Mozilla Firefox and Google Chrome, and I also tried with my parents using my mother's credit card but that didn't work either. I also tried shutting down and restarting my computer.
I'm still studying at the same school, that information hasn't changed. I'm from Finland.
Please help! Thank you!

Thanks for your answer, but how about my account with serial numbers to cs6 and LR4? Will they be lost if I create a new account? I just want to purchase Creative Cloud as danish person with my credit card.

HT5934 Credit card problem.

Can't use credit card with ISO7 update. How to correct the problem?

erase the card and re enter the info

Creative Cloud disable / old credit card lost and new credit card problem

Hi everyone,
I lost my credit card that allows the samples to my Creative Cloud membership.
Creative Cloud is now disabled.
My next sample is July 10, 2013 I received a new card but can not update my bank details.
What should do because I want to continue my Creative Cloud membership.
Thank you.
screenshot :

Hey Smilinghamster0,
Thanks for the question. Let’s try editing your payment information outside of attempting to make a purchase, by visiting your account settings:
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Thanks,
Matt M.

Itunes/App Store Credit card problems

I've added my credit card to my iTunes but it still wont let me make purchases. whats going on?

What do you mean 'wont let me purchase' ? What happens when you try to buy something, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will have to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
If it's a different problem ... ?

Credit card problems since the switch to Citibank!

I'm a senior who's used your card services for years now. I've never had any problems until the very sudden switch to Citibank.
Since then customer service has been horrible. Before the switch I made some purchases with the deferred interest charge. I did not receive statements after the switch. I wasnt even aware there was a switch in place. and I tried in vain to find out how much was left to pay before I got hit with a huge interest charge.
No one was ever able to help me! And I wasn't receiving statements!
So then I got hit with over 400 dollars in interest charges! I've never missed a payment, I've always paid off before the interest charge but thanks to this switch I got confused and miscalculated my payments.
I'm very disappointed with Citibank, with the way best buy handled the switch, and with customer service on both ends.
Im considering paying off the account and closing it immediately and never purchasing from you at all in the future.

Hello MissL-
Dealing with credit cards and credit card companies can definitely be frustrating at times, I’m sorry to hear that you are having some issues getting assistance from Citibank with the Best Buy credit card.
While the Best Buy logo is on the card, the financing and billing is handled by Citibank, so we have very little control over any issues that come up regarding your card. However, we can try to contact them on your behalf as an advocate for your concerns. Please keep in mind that I cannot guarantee a specific outcome to that contact.
It may take a few days to hear back from them, but once I do, I will contact you via Private Message with the details. You can check your Private Messages by logging into the forum and clicking on the envelope in the upper right hand corner.
Please let me know if you have any questions,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

HT1918 credit card

How do I remove my credit card from my account or close my account....I can't find any info....keeps saying they are working on something....anyone know how to do this?

In the iTunes Store, when you log in to your account and click Edit next to your "Payment Type" where exactly are you getting stuck?

HT1918 credit card info

I cant use my imessage and my apple account is asking to add my number but i cant save it without giving it my security code on the back of my credit card but i dont have my credit card at the moment so im wondering if apple has a way of looking at my card info and able to tell me?

Have a look here > http://support.apple.com/kb/TS1646

HT1918 credit card problem

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