HT1918 Dear Support team, I would like to change my account region into another zone, but my balance of account  is Usd 0.22. Please kindly reset it into zero so that I can proceed. Thank you.

Dear Support team, I would like to change my account region into another zone, but my balance of account  is Usd 0.22. Please kindly reset it into zero so that I can proceed. Thank you.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple. You can try contacting iTunes Support via this page and ask them if they can remove the balance so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Dear support team, I would like u to help us about iPad

    Dear support team, I would like u to help us about iPad Model A1430 iPad (3rd generation) Wi-fi+Cellular
    I bought from store and when start the begin pop-up is lock to other iCloud user. I don't know their password and cannot reset every thing to access my own ID. Could u pls. help.
    Best Regards,
    Grace
    <Email Edited by Host>

    Please don't put your personal information here. No one from Apple monitors these questions, so you get user-to-user assistance only.
    Unfortunately, your iPad is locked to another account. Unless the original party provides you with the password, then you will not be able to unlock the iPad. Apple will not provide you with the password, that is their rules. Either you return the iPad or find the original owner who probably won't give you the password either, but you can ask.

  • Hi, my Iphone 6 dropped in water, and couldn't save it back although I tried with rice bag. So,how much would be cost if I can exchange with new one? Please kindly drop message about how to deal with it. Thank you.

    Hi, My Iphone 6 " iOS 8.1"  is dropped in water, and couldn't save it back although I tried with dryer and also put it in rice bag for 3 days. The flash light was still on even though the screen shows up nothing at all when i try to switch on after 3 days I put in the rice bag. So,how much it would be cost if I can exchange with new one? Please kindly drop message about how to deal with it. Thank you.

    Out of Warranty replacement on iPhone 6 is $299 US, adjust for your location.
    It is highly suggested that you make a Genius Bar appointment to avoid delay
    if going to an Apple store.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/

  • HT5624 I would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

    would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

    Hello, dot mac & MobtleMe no longer exist, though it may be possible to still use a dot mac addy... or maybe not if expired.
    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
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        •    SSL Required: Yes
        •    Port: 993
        •    Username: [email protected] (use your @me.com address from your iCloud account)
        •    Password: Your iCloud password
    SMTP (outgoing mail server) information:
        •    Server name: smtp.mail.me.com
        •    SSL Required: Yes
        •    Port: 587
        •    SMTP Authentication Required: Yes
        •    Username: [email protected] (use your @me.com address from your iCloud account)
        •    Password: Your iCloud password
    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
    Thanks to dpepper...
    https://discussions.apple.com/thread/3867171?tstart=0

  • I have $0.28 credit remaining in my account, could you please reset it to zero so that I can change the app store country? Thank you

    I have $0.28 credit remaining in my itunes US account, could you please reset it to zero so that I can change the app store country? Thank you

    We are fellow users here on these forums, you're not talking to iTunes Support. You can try contacting iTunes Support via this page and ask them if they can remove the balance so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Hi Apple Team, I would like to change the iCloud account on my iPhone, however it says I must 'delete the account' before doing so? Does this mean that I delete the entire existing account, or just delete it from my phone specifically?

    Hi Apple Team, I would like to change the iCloud account on my iPhone, however it says I must 'delete the account' before doing so? Does this mean that I delete the entire existing account, or just delete it from my phone specifically?

    From the iPhone only.

  • I have an iPhone under my parents account. Now that I have my own, I would like to change the Apple id on the phone to my own (new) account. If I do so, will I lose all of my apps, music, contacts, etc?

    I have an iPhone under my parents account. Now that I have my own, I would like to change the Apple id on the phone to my own (new) account. If I do so, will I lose all of my apps, music, contacts, etc?

    SMinsk wrote:
    Thank you, can I transfer them to my account
    No.

  • HT4759 I have an iMac, iMac, 10,1 10.8. I would like to have iCloud downloaded to my computer.  Does my computer have the system requirement necessary. I use iCal on my Apple Notebook and Iphone 4S. Thank you!

    I have an iMac, iMac, 10,1 10.8. I would like to have iCloud downloaded to my computer.  Does my computer have the system requirement necessary. I use iCal on my Apple Notebook and Iphone 4S and want it to my Mac Desktop to sinc with all my Apple Products. Thank you!

    The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is now non-functional - you cannot now open or access a MobileMe account.
    To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
    The requirements for Lion are:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price (though it's reported to have been removed from sale in some countries so may well cease to be available generally) but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
    The requirements for Mountain Lion and Mavericks are:
    OS X v10.6.8 or later
    2GB of memory
    8GB of available space
      and the supported models are:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    Xserve (Early 2009)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    It is available from the Mac App Store (in Applications).
      You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

  • I would like make my iphone 4S simfree in order to use it with my current service provider. I don`t know where to ask it; and need help. Thank you.

    Hello everyone.
    I`m a apple user from Turkey. Lately I have bought an iphone 4S in U.S.A and brought it back to my country. My problem is I can`t use it with my local service provider; because I can`t activate my iphone 4S with the sim kart which I have.
    I need help; and asking you what can I do ?
    Thank you all for your attention.

    Actually I had a friend of me to buy it for me. When I got the iphone 4s there were a At&t sim kart in it already.
    I can make it unlocked for free ?
    Thank you both for your attention.

  • On my mini ipad, I cleared the cookies/histories in the safari setting.  But what does the advance-setting of the clearing the website data does?  What's that used for? Thank you!

    On my mini ipad, when I'm on the internet -- a few times I will see a blue small pop-up boxes telling me to allow down/load or add something like the bubble-splash game or something similar.  I jusr click ignore and it goes away.. I'm not sure why it's showing up lately.. I'm not sure if it's a virus or hacked in or a web brower matter..
    Should I go to the cookies/histories in the safari setting and have it cleared out?  Will that help resolve that?? 
    And what does the advance-setting of the clearing the website data does?  Sorry, I'm not familiar.. what's is that used for? Should I use that feature as well?? Thank you!

    This indicates corrupt files.
    A restore should resolve.

  • How do i kindly reset my MED 0 so that i can unlock my curve 8520

    i have have mistakenly exceeded the 10 MED options giving to me to unlock my blackberry curve 8520. and the counter is now 0 MED. i kindly want to know how i can reset the counter. thank you.

    Hi and Welcome to the Community!
    Please see this helpful thread to start:
    http://supportforums.blackberry.com/t5/General-Bla​ckBerry-Functions-and/Unlocking-your-BlackBerry-Gu​...
    If you have used up all of your chances to enter the correct unlock code, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having BlackBerry do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:
    http://us.blackberry.com/support/programs/technica​l/incident.jsp
    Note, however, that this process will start with a fee...
    If you obtained your unlock code from somewhere but it was incorrect, your recourse could be with them -- however, they may well question why you exhausted all 10 attempts before contacting them.
    If your BB was already MEP locked and you obtained it from a source that represented it as being able to be unlocked, then your recourse would be with the seller you obtained it from.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT1349 my laptop is not working, l would like to change my email address to the alternated one l have sent as my contact details now please

    Hi l original opened my account with xxxxxxx as my email address, unfortuntily my laptop is not working and l cannot access emails only on my pc which is old, could l change it to xxxxxx it is set as my alternted email to be contacted on please as l access this anywhere in the world and not just in my home with l can not do with xxxxxxx connected to my landline number. Much appreciated sinead is lrish for Jeanette  l await your reply
    <Personal Information Edited by Host>

    By the sounds of it you have linked Email Accounts, if so this means that you will both recieve the majority of the same Emails, and if you do and you read them on your account (which is linked with your husbands) then they will appear to read on the both of them because they are linked. With the majority of Email providers these days they're Emails are (simplified) in the cloud you could say, meaning that if you read or delete shared Emails then it will do the same on both accounts rather than just the yours.
    I hope all that made sense, sorry that I couldn't be of anymore assistance.. If you havent already try googling your problem - you may find some answers on there

  • HT1918 I would like to change my payment methor, can you please help me ?

    I would like to change my payment methor, can you please help me ?

    I hope this is helpful: http://support.apple.com/kb/HT1918.

  • HT1918 Hi, I need help. I would like to change religion. By the way it say on the screen like this; you still have credit, so you can't not change your reigion. Please spend up your credit and then change your reigion.

    I need help!
    Would you answer me, please?
    I would like to change my region. By the way, it says that I should spend up all my credit ($0.29) unless I can't change my region.
    I am staying in South Korea temporary and I would be in Australia in several months. So I didn't change my account. I asked my friend to send me iTunes cards number to recharge credit. But I would like to change the region this time. I want to use debit card here in South Korea.
    Does anyone could help me? Thanks !!

    How recently did you switch?  If it's less than 60 days, then Verizon simply reinstates your previous account.  The fact that you were on the EDGE plan and mailed the devices back, and they apparently are somewhere in the system, could cause complications, and it might just work out that you just go back on the same plan and they set you up with the same devices.  I'm not sure how it will go - but since you are still being billed for the devices... 

  • HT1918 I would like to change my Visa card from the account but its not changing and the billing information is not changing and I can't purchase any thing from my account its now not usable please help me to solve the problem

    I would like to change my Visa card from the account but its not changing and the billing information is not changing and I can't purchase any thing from my account its now not usable please help me to solve the problem

    You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

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