HT1918 Even though I've changes my iTunes email address, I'm still receiving iTunes purchase receipts to my old address... Why?
Even though I've changed my Apple ID email address, iTunes keeps sending receipts to my old address... Why?
go into settings>app store
and re-sign in
Similar Messages
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HOw do I change my rescue email address? I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
I can't reset my security questions even though I have provided a rescue email and it os verified
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
Unable to change my Apple Id fully, the Apple I'd screens still show my old Email address even though my apple email has been changed correctly? This means that when I go to ITunes or try to update my apps the old I'd (email address ) is shown and you cannot change it on these screens. How can this be resolved?
Does the updated version of your account show in Settings > iTunes & App Stores on the iPad ? If not then try logging out of the account by tapping on that id and then log back in and see if that 'refreshes' the account on the iPad.
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HT1918 I would like to change my primary email address ...please help..
I have 2 email addresses ...I would like to change the primary one to an iPad email address ....for my itunes notifications...please. Help...
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-email address https://forums.adobe.com/thread/1446019 -
my ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. when I continue to to try to enter the correct password in it finally freezes the account, and I have to go online via my desktop to fix that problem. I have two apple id's because when my ipod crashed I had to reset it completely. I have never had any problems with this before, and it has been a year since I got my second id, which is linked to the ipod. My first id is used for the cloud on the same device. My wife suggested I reset documentson the cloud for the second id, however, when I try to log on the cloud with my current id, it tells me I have to set up the cloud on that device, but it is already done, but with the old id.
confusing I know. I have been on the 'change your password merry-go-round' all day, and I'm getting dizzy! Help!Then contact iTunes:
Apple - Support - iTunes - Contact Us -
I recently downloaded a book "In a Pit with a Lion on a Snowy Day" and iBooks tells me its incorrectly formatted even though I downloaded this from iTunes and have the latest version of the iBooks app. What is going on? I want a refund if this doesn't work. My other books open fine.
The Report a Problem link can also be found in iTunes/Store/View Account/Purchase History.
Before asking for a refund, also try deleting the book and redownloading it.
If you find that the iBookstore is does not meet your needs, you can try one of the others like Kindle, Nook, Kobo, Googlebooks, or Sony.
To let Apple know your views on their apps or services, use
http://www.apple.com/feedback -
Why can't I download my already purchased music and other files from iCloud, even though I owe money to iTunes for my most recent purchases. Doesn't seem right that they keep me from accessing those files which I've already paid for!
- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/ -
Not all my songs are showing in itunes even though they are in the Itunes Media file directory
Not all my songs are showing in itunes even though they are in the itunes Media Dir. I have spent hours trying to find out why so I moved the songs out of the Music/itunes/itunes media and uninstalled itunes. I then restarted my pc and re-installed itunes. When I opened itunes the same songs are still there (but cannot be played as cannot find location) even though I have not put anything back in the itunes media dir. To me there seems to be a refreshing problem as itunes is not looking at the directory even through the advanced preferences area is mapped to the correct area.
Help please.
ThanksApple's official advice on duplicates is here: Find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls such as lost ratings and playlist membership, or that sometimes the same file can be represented by multiple entries in the library and that deleting one and recycling the file will break the other.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background, this post for detailed instructions, and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed.)
The most recent version of the script can tidy dead links as long as there is at least one live duplicate to merge stats and playlist membership to and should cope sensibly when the same file has been added via multiple paths.
See also Make a split library portable for some thoughts on best practice when it comes to organizing the library and media files.
tt2 -
Why does my Safari open with American version, and home page with Apple iPhone 5 advert even though I have changed them in preferences, it happens every time no matter how many times I change them, when I open Safari its back to the USA and Apple home page.
Try this.
Hold the shift key down and launch Safari.
Best. -
I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do. It won't work. I've tried more than several times to get help but nothing helps. Do I need to deauthorize the ipod or perhaps erase all the downloaded ipieta stuff and start over?
Thanks for any suggestionsSorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch. -
What are the possible reasons why I cannot reactivate my Iphone5 using my AppleID, even though I already change its password with the help Apple personel
If the password for your Apple ID works at id.apple.com > Manage Apple ID, then it's likely that the Apple ID the device wants you use is not the same as the Apple ID you are using.
Exactly what screen are you at on your iPhone? It sounds like it is in Activation Lock. -
On Maverick my i cloud will not change the verification phone number even though I have change the phone number in apple and on contacts and restarted the computer. Help? I can't get the code necessary to fix the keychain without it.
You can change the phone number the verification code is sent to from a device or Mac that has your iCloud keychain enabled as follows:
In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
In OS X Mavericks v10.9, choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number under Verification number is correct. If not, enter another phone number.
If you don't have access to a device or Mac with your iCloud keychain enabled, you'll have to contact Apple support to verify your identity and get assistance making the change: http://www.apple.com/support/icloud/contact/. -
I can't save previous word files I have into iWork's, I have dropped the file into pages, but it says it can't convert text, even though I have changed a selective fond from pages! Help!
Take us through this in more detail.
What is the Word file? From a PC?
What version of Word and what is the file extension?
What is it about the text that is different?
When you say fond do you mean font/typeface? If so what font, and is it on your Mac? Is there something special/different about this font?
Peter -
Why does Sync NOT download artwork to my iPod nano even though the artwork shows on iTunes?
Why does iTunes NOT sync CD artwork to my iPod nano even though the artwork shows on iTunes?
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