HT1918 Going to my account and trying to remove my card from my itunes still is not working.

Whenever i go to my account and try to delete my card from my account it wont allow me. The directions say to choose none up in the payment options but that option is not there.

Ande i,v got on idea where to see your relpys here this is all new to me like where are your messages here thank you

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HT1918 Trying to remove credit card from itunes account

Trying to remove credit card from daughters itunes account. I erase the billing information and click continue but it will not allow me to exit and save without putting some kind of billing information.There is no "None" option for me to select. What can I do?

If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Then try a different computer to help determine if yo have an IPod or computer problem.

Icloud keeps emailing me saying my account cannot be billed - please go to "settings" and click on "accounts". There is no "accounts" in my icloud . I checked into apple accounts and it says the credit card has expired. It has not. what now?

icloud keeps emailing me saying my account cannot be billed - please go to "settings" and click on "accounts". There is no "accounts" in my icloud . I checked into apple accounts and it says the credit card has expired. It has not. what now?

The credit card used is that registered in the iTunes Store. Open the Store and go to your account. Click 'edit' next to 'payment details' and amend the card details if necessary.

Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

HT204088 When trying to update my credit account information, it will not accept the month of experation even though it has been entered. I shut the phone down and tried again, I sync it to the computer. Will not work. What do I do?

I was trying to add and app to my iphone and was not able to do so. It wanted updated credit information. So, I entered it and it will not accept the month of experation. I have shut the phone down, sync it to the computer to update. Will not work. What can I do to continue?

Off the top I dont thing its good practice to post an email address here
I dont see how a google password change would impact on ur Apple ID/iTunes account
Have u access to the old email address? If not and you fail the apple security process then you need to call them
Have u tried to manage ur apple id from : appleid.apple.com

HT1414 I am able to see my laptop in my home share on my iPad but i can't see my iPad library on my laptop. I have tried to turn on and off the homeshare on my laptop but it still does not work. Any suggestions?

Please help. I am trying to sync my two libraries but my ipad is not showing up on my laptop. I cant even get the share menu to pop up.

Your library should reside on your computer, the iPad is simply a mirroring what you sync to it from iTunes. If you have anything on the iPad the is different then you may risk losing it.
Should you need to transfer anything so you can sync to iTunes (which you can do wired or wirlessly) there are 3rd party programs
Example
http://www.mp4converter.net/ipad-to-mac-transfer.html

HT201269 itunes cannot see my iphone backup. I have a backup of the backup on an external HD, but even tech support cannot figure this one out. I copy and paste backups into the correct folder but itunes still does not see it. All I need are my contact

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

HT203164 Error trying to burn a CD from an iTunes playlist - files not found on hard drive??

I have a new computer with Windows 8 Home Premium. Before the old computer crashed, I had backed up all my iTunes Media in the cloud. I had also purchased a soundtrack album from the iTunes store and put the songs into a playlist. All media was matched with the new computer, and the new computer was authorized by me in iTunes, so all my previous media shows up in iTunes on the new computer. The only symbol next to the song titles in iTunes for all my songs is a picture of a tiny cloud.
When I play the songs in the playlist from the new computer in iTunes, they all play just fine. However, when I try to burn a CD with the songs in the playlist, I get this error message (it has no number associated with it): The song "[name of song]" could not be burned because the file cannot be found on the computer hard drive. I tried burning CD's from any other playlist but was not able to burn a CD from ANY playlist; I get the same error message no matter what I try to do. I would really like to be able burn CD's from iTunes, because that's what plays in my car. Hooking up an iPod in the car does play music, but it is faded and of bad quality (my car is an '05 model).
Does anyone have any ideas on what is wrong here and how I can fix it so burning CD's in iTunes will again be an option? I don't burn many CD's but would really like to be able to do so. The version of iTunes I have is 11, all the iTunes files are updated, and the CD drive is working fine, I am able to play CD's in iTunes from it and burn other songs to it using another media player. I am also using top-quality new blank CD's, and when trying to burn a CD from a playlist, I select Audio CD with 2 seconds for the gap between songs, and the album text, then I select Burn. I've tried selecting other options in turn, but get the same error message.
Thank you in advance to anyone who can help with this issue - it seems I am the only one having it.

I actually solved this problem myself. I discovered, while playing around with the new iTunes, that clicking on PLAYLISTS on the menu bar shows the playlists that I have created on the left side of the window (like the old iTunes used to do by default). I scrolled down to the playlist I wanted to burn to a CD, right-clicked on it, and a menu came up. I selected DOWNLOAD....this downloads my playlist songs from the cloud to my computer hard drive. After that, the little "cloud pictures" next to my songs disappeared, and I was able to burn the CD with no problems.
I hope this helps someone else....I was quite lost for a while. Which is amazing, considering how user-friendly most Apple products have historically been.

TS1410 My iPod Touch is not charging, nor is it syncing with my computer and iTunes. It will charge on the wall charger, and my wife's iPod Nano will sync on the computer. I did go in and reset my iPod back to factory settings, but still will not work. An

My iPod touch is not charging, nor is it syncing with my commputer and iTunes. It will charge on the wall charger, and in the car, but not on the computer. My wife's iPod Nano syncs on the computer. I went in and reset my iPod Touch back to factory settings and now it will not let me get in unless I sync to iTunes on my computer. Well, it still will not connect thru the USB cord. Does anyone know what I should do to get this corrected? I want my iPod back.

Have you seen and worked through the suggestions in this Apple support document?
iOS: Device not recognized in iTunes for Windows
If you have any questions about any of the steps, feel free to ask!
B-rock

TS1347 I have about 200 contact number in my Sim but however I tried to sim import contact from the setting it is not working what is the solution to import my sim contact so it is so neccessary for me ?

Dear all please help me ....

Hi
Been using my iPad3 with Reliance in Mumbai for nearly 3 months now. It works great other than the problem with the whole "request handset config" mess.
The ONLY way to resolve is (in my expereince) is to hit cancel as soon as u see it. It will ALWAYS come on when you reboot ipad or "Reset Network Setting". Other than that, it may pop up now or then randomly. If you are luck y enough to spot it when it comes on randomly, hit CANCEL again and things will continue to work fine.
If you missed it, it will go the Sim failure and invalid sim.
In which case you go to settings and "Reset Netwrok Settings", once it reboots and requests handset etc, hit cancel and go on using. Its inconveniant, but if you learn to live with it, it works awesome!
But i rescently got Airtel, they are pretty good too, no such glitches and it supports personal hotspot also on the iPad3 (Reliance does not).
Hope this helps!

Wehen I attempt to sign on to Firefox I keep getting a message saying "the update didn't work-and wehn I attempt to do the update, it still does not work.-please provide a fix...

I recently downloaded Firefox 6 onto my Gateway laptop-Windows 7 Premium - and now each time I try to sign on I get an error message which states that the Update could not be downloaded and that I should go to a website and download it manually, which I have done. Each time I try it states that it cannot download the update due to an error and to go to the website and download it (loop).

Thank you for your reply. I have done both methods for setting Firefox as the default browser but it still doesn't seem to be working. Using the Firefox method: the check box is selected for always checking if Firefox is the default and each time it comes up I get the message that is not the default browser. Select that you want it the default browser and it says I have to restart the computer. Shown in the attached pics.
I have also gone to the Windows 7 control panel as described in another post and set Firefox as the default program but it still comes up as not my default program.

Firefox 3.6.3 does not save any history, does not save passwords. I have read the forum and checked my settings (ok), started in Safe mode (still does not work).

Firefox 3.6.3 does not save history, nor passwords. I have read the forum and checked my settings in Privacy (all ok), I restarted Firefox in Safe mode (it still does not remember history or passwords). Running on XP. I think these problems started when I upgraded to 3.6.3.

I had the same problem after an upgrade to 3.6.3.
I was using password manager for a number of web sites before. Not using cookies but password manager.
After 3.6.3 auto upgrade it did not work.
I could not enter private browsing mode.
When I looked in tools>options>security at my saved passwords the list was blank. The button in the saved passwords dialog that normally says "Show saved passwords" was actually blank (the button was there but there was no text on it).
I did have my old bookmarks and was able to create new ones but oddly the bookmark all tabs menu function wouldn't work.
I decided to reinstall firefox 3.6.3. There is no way something with that many bugs got out!
I was able to get the full firefox executable from http://mozilla.com
I closed all firefox windows and ran the installation.
After re-running the install and starting firefox everything was fine. It must have been a bad download or the original install got messed up somehow.
I hope you have the same good fortune I had!

TS3899 My new iphone 5s keeps telling me my password for my yahoo email is wrong, it's not. I deleted the account and tried to set it up again but it still says it wrong. How do I fix it?

My iphone keeps telling me my email password is wrong, how do I fix it?

I'm sorry you're having issues with your e-mail account on your phone Rusty1112. Let's figure out what's going on. First, please try deleting account/information again and then restart phone. When phone is back on, try adding e-mail account again, and be sure you're entering exactly as you set up, meaning its case-sensitive. If you're still getting same error, please let us know and let us know what e-mail account it is, Yahoo, AOL, MSN, etc.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

My iphone does not work was downloading an update and now I get only the itunes and usb icon and follow all the steps and I get itunes still does not work

please help me ...!!!

The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
I assume you have seen this article yet?
iPod display's a sad iPod icon
If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
https://discussions.apple.com/thread/1193481?start=0&tstart=0
B-rock

HT1918 Going to my account and trying to remove my card from my itunes still is not working.

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