HT1918 Hello I have been charged me twice for the app

Hello I have been charged me twice for the app The Training Notebook, and the training notebook light.its the same exact App they charged me 14.99 twice, please refund me 14.99 for this app.
<Edited By Host>

These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I have been charged 3 times for the same app

I have been charged 3 times for the same app

Use the form on the Customer Service page. When you post here it isn't directed at apple.

HT6006 I was wondering y I have been charged several times for the same app wen I have not maid the purchases

Wen I cheecked my account I have been charged 21 times for a app wen I have only maid the 1 purchess

We are fellow users here on these forums, we won't know what you've bought.
You, and nobody else who has access to your account or devices, haven't made multiple in-app purchases in the app ?
If not then try contacting iTunes Support (they may want the order numbers from the account's purchase history) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My six year old downloaded a game which was free our iphone on the way to our holiday when we arrived home we have been charged $490 dollars for this app what can we do ! please help

My six year old downloaded a app which we looked at and was free ( a game) on our holidays . We have arrived back to to see $490 out of our bank account what can i do , this is so wrong ! please help.

Your six year old likely purchased in-app purchases. Did you not disable in app purchases?
There are no refunds, but you can try contacting itunes support and asking for an exception. Click "Support" at the top of this page, then click the link under "Contact Us"

Have been charged £10.49 for a kids game that should be free, how do I get my money back?

have been charged £10.49 for an app that should be free, how do I get my money back?

The app may have been free to download, but did you then make any in-app purchases within it to unlock extra features ? If you didn't then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You can turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off'

TS1702 I have been charged 4 times for an item that I only wanted 1 of, how can I get a refund. There seemed to be a problem with the app when I was using it? Thanks, Mike

I have been charged 4 times for an in app purchase when I only wanted 1 , does anyone know how I go about getting a refund?
mike

You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201359 What does it mean when a purchase is billed to "store credit"? Is it one of those iTunes gift vouchers? Only reason I ask is because I downloaded Ken Follit's FREE book from the 12 days of Christmas app and seem to have been charged 10.99 for it!

What does it mean when a purchase is billed to "store credit"? Is it one of those iTunes gift vouchers? Only reason I ask is because I downloaded Ken Follit's FREE book from the 12 days of Christmas app and seem to have been charged 10.99 for it!?

Thank you so much for the link. Am persevering thru it, will get there eventually, as I had already tried to press the Report a Problem link on the invoice, but it won' t connect to iTunes store on my iPad, it keeps saying can't connect. Infuriating. But thank you, you found me a link I would have taken ages to find.

Why charged me twice for the same item? They have withdrew money from my bank account for the second time about half an hour later after the transaction was completed leaving me overdrawn.

Why charged me twice for the same item? They have withdrew money from my bank account for the second time about half an hour later after the transaction was completed leaving me overdrawn.

Hi Benjamins,
I've checked your account—you have two ExportPDF subscriptions. One placed on October 20 2013, and the other placed on October 11 of this year. So, you were probably charged the auto renewal for the subscription placed in 2013, and then the new charge for this year's order.
Please Contact Customer Care so that an agent can help get things situated for you. There's no reason to have two subscriptions to the same service, so an agent can help you cancel one, if you'd like.
Best,
Sara

HT204088 how to report a problem -i have been charged several times for a purchase of single app

i have been charged several times for purchase a single app!!

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

Use the report a problem link in the email Apple sends to you after purchases.
S.

Why i have been charge 1 USD for free application download from apple store?

i am using iphone 4 .i have download friendcaller pro - free application from apple store.it is free appilcation even then i have been charge 1 USD
for this application.why 1 USD is charge for free application.?

Hi,
You haven't Actually been Charged...
See Here for Details...
iTunes and App Store Credit Card HOLDS
http://support.apple.com/kb/HT3702
Cheers,

Why i have been charge 1 USD for confirm information for credit card on apple store?

i have iphone 4.I have download free application from apple store.before download they confirm my credit card details.why I have been charge 1 USD for
free application or for confirm my credit card details.?

iTunes Store & Mac App Store: About credit-card authorization holds

I have been charged several times for items I have not ordered or received...Paradise Cove App

I have been charged several times for items I have not ordered or received...Paradise Cove App.
On a few dates I have attempted to purchase items on Paradise cove...then been billed several times for items I never received.
please remove these charges.
Tony Starace

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I have been charged 3 times for student premium and am still on free.

I have been charged 3 times for student premium when it says I can't be verified that I am a student even though I manually sent it in 2 hours ago and still haven't gotten anything back from spotify. I've checked email and spam and have emailed them again and hour ago and still nothing but I still lot chanrged...why?

Hey there , welcome to the community!
If you contact Spotify through online contact form, they will be able to sort out these multiple charges and see what's going on with the student verification. Once you send in the form, you should receive a reply from them within 24-48 hours. If you need any further help, let me know! :)

HT1657 I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT1918 Hello I have been charged me twice for the app

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