HT1918 Hello, I'm unable to log into my icloud account. Message: Your Apple ID has been disabled.
Hello, I'm unable to log into my icloud account. Message: Your Apple ID has been disabled.
Hi ellen_ilog5,
Thanks for using Apple Support Communities. This article has steps you can take if your Apple ID was disabled for security reasons:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
This article has troubleshooting for iCloud account issues:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Cheers,
- Ari
Similar Messages
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I have 2 ipad 2s. On the newer one I could log in and update to IOS 5 withno problem. On the older one I get the message "Your Apple ID has been disabled." No other explanation. Why can I log in on one ipad and I'm disabled on the other?
Well, I spoke too soon. Yes, I'm using the same account on both iPads, but I just changed my password for the umpteenth time and now I get the disabled message on both iPads. Just yesterday I was able to upgrade one to IOS 5 but got the error message on the other. I'm getting more confused by the minute.
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iTunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email address, and emailing itunes tech support. I am curious as to how many others have been experiencing the same issue. When I googled the error, it seemed like it was happening extremely often with many people.
We all love their products, but they always come with a lot of issues and horrible customer support.
My apple Id is [email protected]My Iphone 4 is telling me the same thing and I believe I figured out what the problem is. I had some fraudulent charges on my itunes account, so I call my bank and disputed the charges. Right after I did that, I started getting the message "Your apple ID has been disabled." I just realized today that the charges are not fraudulent, they are "in app purchases." One of my daughters downloaded the game Top Girl which is FREE, but in the game Top Girl you use money in the game to purchase things. It just so happens that the money you use to purchase things is real money MY Money!!!. My daughter thought she was using play money in the game and had no idea she was using real money. She spent $106.00 buying stuff. Now I have to call the bank and tell them to release the hold and pay Itunes. I'm hoping this solves the problem. Here is the link to learn how to disable "in app purchase" on your iphone or ipad.
http://www.ikidapps.com/2010/12/parents-avoid-accidental-app-purchases-how-to-tu rn-off-in-app-purchasing.html -
My iphone 3GS gives me this message: Your Apple ID has been disable. How can I get into the apps?
My iphone 3GS gives me this message: Your Apple ID has been disable. How can I get into the apps?
Apple ID FAQ
http://support.apple.com/kb/HE37
Apple ID Security Alert
http://support.apple.com/kb/TS2446 -
On my iPhone no matter what i always get a message "Your Apple ID has been disabled" even though i can log on on my laptop...
That won't help. You need to contact iTunes support so they can re-enable your account. They only work via email or live chat: http://www.apple.com/emea/support/itunes/contact.html
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I am unable to log into my icloud account rather than entering correct apple id and password, why?
TThis is A joke there isn't a solution here, just users having issues with no real help. I have the same problem
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Hi, I am unable to sign in to my iCloud account. When i sign in, it says Your apple ID has been disabled due to security reasons. Kindly reset your password to log in. I have already reset my password thrice but am unable to access into my account even after using the reset new passwords. Can someone help me. This unfortunately is my primary email account and Im unable to access any of my emails
This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699 -
Im trying to activate my old phone but it says we need to sign into a icloud account that is old so its been disabled and the email too. Is there anyway we can get it back?
Welcome to the Apple community Jack.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
BalbiContact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact -
I changed my apple id because my email has changed. I've updated everything I can think of on my iPhone. I've logged out and back in and I still get a " your apple id has been disabled" message every time I try to update my apps. I don't know what I'm doing wrong. I'm sure there's an easy solution but I've tried all the tutorials on apple.com and nothing works. Can anyone help?
When you say you have changed your Apple ID, how did you change it? Did you maintain your existing Apple ID via Manage your Apple ID and EDIT it to a new email address, or did you set up a brand new Apple ID?
Cheers,
GB -
I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPhone.
You need to contact Apple Support, particularly iTunes Store support team. Cheers!
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On my I Pad I am getting a message tha says "Your Apple ID has been disabled". Nothing else. I have not tried to log in so I don't know why this is happening. How do I get it enabled?
Read the article you linked.
If changing your password does not resolve, then contact itunes support -
I keep getting @your Apple YD has been disabled' even though I have reset my password and rebooted my ipod. I am unable to purchase anything from iTunes, Help!
Hi there,
You may find the article below helpful.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
-Griff W -
ive been locked out of my apple app store account , ive followed the links and succesfully changed my password , which works to get in to here , so it must be good , but when i try and log into the apple app store on my iphone 4s , i get , Your account has been disabled , with no other explination ? any idea,s ?
You will need to contact iTunes support.
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I am having issues with my Apple ID and iTunes. I can log into the Apple ID with no issues on the Apple website and on my iPhone and computer but as soon as I try and do an update to my 51 Apps that need to be updated it says "Apple ID as been disabled" and I have contacted iTunes and they said that my credit card was hacked so they shut it off. So I tried to enter a different credit card in iTunes and it says invalid. But it is not its a brand new card and I have used it multiple times and there is more then enough room on that card. I am upset because this has been going on for over 6 months now and if i make a new iTunes account all my stuff will be lost.
Please help!!What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."
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