HT1918 hi i have 15euro credit but i forgot both my security questions how can i reset themor sumtin

hi i have 15euro credit but i forgot both my security questions how can i reset them or sumtin i want to purchase sum apps but cant

If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

Similar Messages

  • HT5624 Hi..I have a question I forgot my apple security question.how can I reset it.plz help me....:(

    Hi..I forgot my apple security question plz tell me how can I reset it...

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT1918 Forgot answers to security questions, how do I reset security questions?

    Forgot answers to security questions, how do I reset security questions?

    At the bottom of the article that Niel linked to :
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • Im trying to purchase music on my ipod but it keeps telling me that i need to answer my security questions. how can i reset them? i forgot the answers

    how can i reset my security questions? ive been trying to purchase music and it keeps sending me to answer the secutiy questions

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I need to erase all Contents and Settings from my i phone 5 but I forgot the restrictions passcode. How can I get it. ( Idon't have access to i tunes). Thanks.

    I need to erase all Contents and Settings from my i phone 5 but I forgot the restrictions passcode. How can I get it. ( Idon't have access to i tunes). Thanks.

    Not possible.  You need access to iTunes.
    The passcode will be required to make changes to these settings or to disable Restrictions. Note: If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
    The above comes from here:
    http://support.apple.com/kb/HT4213

  • I have icloud but i forgot pass and securities question. I try reset id pass. But mail confirm no get mail reset passworld. How should i do

    I have icloud but i forgot pass and securities question. I try reset id pass. But mail confirm no get mail reset passworld. How should i do

    Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

  • HT5699 I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much

    I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much

    Hey antonio.b5,
    Thanks for using Apple Support Communities.
    If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Have a nice day,
    Mario

  • I have a new computor and dont remember my security questions how do i get in touch with someone?

    i have a new computor and do not remember my security questions, how do i reset them?

    Contact iTunes Customer Support.
    If these user to user technical support forums, certainly the contact information for iTunes customer support can be found with a little effort.

  • I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I'm curious how you forget your own birthday?
    dodidoid wrote:
    I forgot my Apple ID password and the birthday
    you can try here first:
    iforgot.apple.com
    https://iforgot.apple.com/password/verify/appleid
    or
    Contacting apple id support
    http://www.apple.com/support/appleid/contact/

  • HT5312 good day ) i have question ) how can i reset my security question can i reset my security questions... because i forgot them...

    good day ) i have question ) how can i reset my security question can i reset my security questions... because i forgot them...

    Your profile says you have Mavericks, is that true?  yes
    Do you have an Apple logo in the top left corner of your screen? yes
    When you click on it, do you have an App Store option in the drop down menu? yes
    i have no this blue sentence...

  • HT5312 I have forgotten the answers to my apple id security questions what can i do?

    hello , i went to but an app on my ipod touch and it said because it is the first time i had bought something on this device i had to answer my security questions.
    i have forgot the answers to them so i cannot by anything on my itunes account , how can i reset the questions so i can but something?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Want to transfer CS5 . Have serial number but not product key or discs. How can I do it?

    I have Cs5 on my Mac book but want to transfer it to my new MacBook Pro retina. I have the serial number BUT my installation discs are packed away. Can I retrieve the product key from Adobe ? Do I need it anyway?
    help would be much appreciated...

    If you have the serial number and an internet connection you should be all set.  You can download thru the following page and use the serial number you say you have to activate it.
    Download CS5 products
    You are allowed to have two activated installations, so if you choose to you can leave the current installation on the old machine as a backup.  If you prefer to remove it for any reason, be sure to deactivate it first so that the extra activation is still available to you.

  • Have Lightroom 5 but Catalogue is in Lightroom 4. How can I move it  to Lightroom 5?

    A year ago I bought Lightroom 5. For some reason I didn't immediately change my catalog to Lightroom 5 and it continues in LR 4. I have several questions which might be related.
    1. How can I bring it into LR 5?
    2. Why am I constantly getting reminders to upgrade my LR 5 from version 5.2 to 5.7 but, when I try to download, nothing happens?
    3. I have over 500GB of Lightroom backups in my C drive some LR2 some LR3 some LR4, some LR4.2 and some LR 4 2.2. Can I erase any of the older ones to free up space?
    4. Should I be backing up my catalogs also into my external Hd?
    5 My imports sometimes end up in C and I cannot find them. Why am I unable to direct new imports to my F drive where I keep my pictures? I cannot see a" destination" button in my import settings.
    Thanks for your help
    Pia

    Thank you so much for your quick reply and helpful answers. I will do what you suggest tomorrow and let you know how it goes!
    Question 3. They are catalog backups and there are many because I have it backing up each time I close Lightroom.
    They are in C / users/my name/ My pictures/Lightroom/Lightroom 2 catalog Previews.lrdata  (also 3, and 4 4.2 and 4.2.2) It uses up 250 GB  (lightroom claims I have over 170,000 images!!!!!!!) What is going on? How can I get down to what I really have?

  • I have my Apple ID and Password but have forgotten the answers to my security questions, how do i reset them ?.

    Hello i need some help, tried to ring the support desk but closed.
    I have my apple ID and password but have forgotten the answers to my security questions. When i log into my Apple ID i get the same questions again to answer but do not have the answers. How do i reset them ?.

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1918 i have forgotten answers to security questions how can i sort this

    I have forgotten my security question answers how can i sort this

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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