HT1918 how can i cancel one pending request of add money

i put some money in my credit card. im in china. but the softwear of the bank of china is all in chinese so i didnt succed in finishing the request to add money. now i have 4 requested to add money in pendinng. i arange whit one friend of mine to help my whit his account to by one application, but i have to change the country from china, that was automatic selection when i made id, to my country romania. pls cant you delete this 4 request???

i contact the bank. they say no bank order was rich untill them. but i have some bank oredrs in pending and i dont now how to get ridd of them in oreder to change the country or region. other posibility is not existing??? plss

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