HT1918 how do i change security questions if i dont remember answers

how do i change security questions if i dont remember answers

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Similar Messages

  • HT1918 how do you change security question answers

    how do you change security question answers, because i do not remember the answers it wont let me purchase anything on my new computer

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • HT1918 How can I change security questions I have forgotton answers

    I can not remember the answers to the security questions.How may I change the questions? Thanks

    The support link that I gave in my first post, http://www.apple.com/support/itunes/contact/ , when I go to that page on Firefox (version 23) on a Mac (running OS X 10.8.5, I get the same on Safari) is (by default it is seeing my location as US) :
    And clicking on the blue 'contact iTunes Store support' in the middle of that screen I get :
    With the Password & Security Questions giving me :

  • HT1918 How do you change security questions or answers?

    I have a new iPad.  Works great. I tried to purchase a book and since this is a new device it wants me to answer 2 security questions. It does not recognize my answers?  How can I change the questions or update the answers?

    This is asked and answered very often.  The forum search bar is on the right side of this page as well as More Like This:

  • HT1918 How do I change security questions for my account if I forgot them?

    How do I change my security questions on my account if I forgot them?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    Or see the  More Like This  section on the right...

  • HT1918 how do you change security questions

    how do you change the answers to your security questions?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • TS1389 how do i change security questions if i forgot the answers to the questions asked   d

    how do i change the security questions on i tunes so that i can purchase music?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201209 How do I change security questions? It tells me answers are wrong when they are right answers?

    I want to use ITunes funds to purchase items and I cannot get past security questions. I answer them right and it says they are wrong. I am frustrated. What can I do to fix this?

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75571)

  • How do i change my security questions if i dont remember them, how do i change my security questions if i dont remember them

    how do i change my security questions if i dont remember them, how do i change my security questions if i dont remember them

    http://support.apple.com/kb/HT5312

  • How do we change security questions.

    How do we change security questions?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (101070)

  • How can i change my security questions if i dont remember the questions that i have?

    How can i change my security questions if i dont remember the questions that i have?

    Go to id.apple.com. Click manage your account. Sign in. On the left click on "Passwords and Security." At the bottom of your security questions there is a link to "Reset security questions by sending an email to your rescue email".
    If you didn't setup a rescue email then you need to call Applecare.

  • HT5312 how do u change security questions when u cant answer the ones in place

    how do u change security questions when you cant answer the ones in place????

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97019)

  • How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96639)

  • HT5312 i tried purchasing an in app thing but i need to kno security questions but i dont remember ever setting any how to i check them?

    i tried purchasing an in app thing but i need to kno security questions but i dont remember ever setting any how to i check them?

    Have you find out? I have same problem.....

  • HT5312 im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

    im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98991)

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