HT1918 How do I recover answers to my securtiy questions

How do i recover the answers to my security questions?

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(88721)

Similar Messages

  • HT1918 how do I recover answer to security questions?

    How I do recover answers to security questions I don't remember answers to?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75421)

  • How do I recover answers to my security questions?

    forgot the answers to my security questions for iTunes (Windows) and can't figure out how to locate or re-set them.

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (80872)

  • How I know my answer to the security question, How I know my answer to the security question

    How I know my answer to the security question, How I know my answer to the security question

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (94895)

  • How do i get answer to my security questions?

    How do I retreive answers to my security questions?

    This cannot be done. At best, you can reset your password, but you will not be able to reset your security questions unless you know the answers to your current security questions.
    To change your password...
    appleid.apple.com
    click "forgot my password"
    "Manage Your Apple ID"
    type in your email Apple ID
    check the email address that is your Apple ID.
    look email from Apple
    find the link to Reset Your Password in the email, click it.
    All the best!
    Nick

  • HT201303 Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them?  Apparently its to much for the support team. Can't get an answer out of them...

    Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them?  Apparently its to much for the support team. Can't get an answer out of them...

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.
    Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
    Another user posted the following:
    I got some help from an apple assistant on the phone.
    It is kind of round about way to get in
    Here is what he said to do and it is working for me...
    1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • Where and how do I find answers to my posted questions?

    Where and how do I find answers to my posted questions? 
    Are they emailed to me? 
    Do I get some other notification?
    Or do I have to continue to check back to this site?

    Thanks for the answer to my question.
    As I can see I am new at this.
    I must have my email register because I got your message.
    Again Thanks
    Sent from Dick's iPad 2

  • HT201303 How do I retrieve answers to my security questions?

    How do I retrieve answers to my security questions?

    From the More Like This  on the right...
    https://discussions.apple.com/thread/4072454?tstart=0
    https://discussions.apple.com/message/18507575

  • How to retrieve the answers to my security questions ?

    How to retrieve the answers to my security questions ?

    The following may help: http://support.apple.com/kb/HT6170

  • TS3297 How to change the answers to my security questions

    I need to know how to change the answers to my security questions. I have forgotten the answers to my current security questions. Please help

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT5312 I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email.  I've tried this many times and each time the email was never sent.

    I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email.  I've tried this many times and each time the email was never sent

    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it as well as the inbox) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT1918 I've lost the answers for my secret questions! How can I recover them?

    I've lost the answers for my secret questions! How can I recover them?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT1918 How do I recover my securtiy answers for my questions? How do I change them?

    my account wont let me move intill i answer my question but i cant remeber them. what do i need to do to put new answers

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How do I reset or recover answers to my security questions?

    I have forgotten my answers to my security questions and therefore cannot make purchases on my new devices.  How do I reset or recover the answers to my security questions?

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT201363 How can recover answer to my security questions?

    Please help me how can I recover my answer to my security question.

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105998)

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