HT1918 how do you change security question answers

how do you change security question answers, because i do not remember the answers it wont let me purchase anything on my new computer

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

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HT1918 How do you change security questions or answers?

I have a new iPad. Works great. I tried to purchase a book and since this is a new device it wants me to answer 2 security questions. It does not recognize my answers? How can I change the questions or update the answers?

This is asked and answered very often. The forum search bar is on the right side of this page as well as More Like This:

HT1918 how do you change security questions

how do you change the answers to your security questions?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

HT1918 how do i change security questions if i dont remember answers

how do i change security questions if i dont remember answers

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

HT1918 How do you change or reset answers to the iTunes security questions?

My iTunes user ID and password works fine and I can make purchases on my iPhone. I have a new iPad which is asking security questions since its a new devise. However, I have forgot the answers to the security questions set up years ago. How do I change/reset the answers using my iPhone?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT1918 How can I change security questions I have forgotton answers

I can not remember the answers to the security questions.How may I change the questions? Thanks

The support link that I gave in my first post, http://www.apple.com/support/itunes/contact/ , when I go to that page on Firefox (version 23) on a Mac (running OS X 10.8.5, I get the same on Safari) is (by default it is seeing my location as US) :
And clicking on the blue 'contact iTunes Store support' in the middle of that screen I get :
With the Password & Security Questions giving me :

TS2446 how do you change security questions

I dont know wht my security questions answers are because I never got those questions. I was just wondering how do you change your security questions for new ones?

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

HT1911 How do I change security questions / answers

I know my password but I forgot my security question answers. how do I reset them

If you already have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

HT5312 How do you reset security question answers without a rescue email ?

I recently have been having trouble downloadings songs off Itunes because I don't know my security question answers .
I don't have a rescue email and so i was wondering if there was a way to reset my answers without a rescue email. ?

If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT1918 How do I change security questions for my account if I forgot them?

How do I change my security questions on my account if I forgot them?

Try this Discussion...
https://discussions.apple.com/thread/4305745
Or see the More Like This section on the right...

How do you change security questions

I can't remember the answers to my questions and need to figure out how to change them. Customer service is closed so I didn't know if anyone knew how to

Go to this link : https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Go to 'Manage Your Apple ID'
Sign-on with your Apple ID and password
Go to 'password and security'.
Click
Forgot your answers? Send reset security info email to [email protected]

Changing security question answers

how do i change security question answers in i forgot them?

Take a look at this:
http://support.apple.com/kb/HT5312

HT5312 how do u change security questions when u cant answer the ones in place

how do u change security questions when you cant answer the ones in place????

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97019)

How do we change security questions.

How do we change security questions?

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(101070)

How do I reset security question answers on my account?

How do I reset security question answers on my account?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT1918 how do you change security question answers

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