HT1918 how exactly do I download stuff without a credit card, it is not coming up none option on both my ios or computer??

Need help please

If it's a new account then how did you create it ? You need to have followed the instructions on this page when creating it, otherwise you won't get the 'none' option : http://support.apple.com/kb/HT2534
e.g. if doing it on your computer then log out of your account if you are currently logged into one. Then find a free app in the store and click on its free 'price' ; then on the popup that you get click on 'create Apple id' ; you should then get the 'none' option on the payment details screen for it.

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