HT1918 How to change my sercurity question if I forgot the answers to them?
How to change security questions if I forgot the answers to them?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
Similar Messages
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How do you change your security questions if you forgot the answers to them,
i please need help i dont know i am able to change my security questions i can not remember them
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
i forgot my security question answers.how can i recover them or change them
Do a forum search or look at More Like This on the right side of this page.
This is asked and answered very often. -
How do I update security questions. I forgot the answers
How do I update security questions? I forgot the answers and when I attempt to purchase something it is asking for them
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5665 -
TS2446 Can i change my security questions if i forgot the answers ?
can i change my security questions if i forgot the answers ?
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
-
TS1702 How can change my security question if I forgot the old one
How can I change my security question if I forgot the old one since I did it long time ago
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90010) -
How to reset my security question if i forgot the answers
how to reset my security question if i forgot the answers
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108969) -
How do I reset my security questions if I forgot the answers to them?
I got a new iPad and I had to verify my account by answering my security questions. I forgot the answers to my questions, and I cannot access my account to buy apps.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
HT1918 How to change your security questions if u forgot them on iPhone iPod and iPad
how to change your security questions if u forget on iPhone iPod or iPad
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
HT1937 Is there a way to change my Apple ID security questions ? I forgot the answers for them
I am having trouble figuring out how to change my security questions.
Does anyone know how to change them ?You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106150) -
I needed to reset my itune password however when I selected use security questions. I couldn't remember the answers. Does anyone know how I can change the answers to those questions?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(79454) -
I really need help. I have been signing in several times to see if a 'Rest' button would appear, but it never has. I can't remember my security answers for the life of me. I would be extremly greatful if someone could help me.. Please someone..
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
Hi, how can I change my security questions? I forgot the answers.
How can I fix this problem I don't understand how to do it.
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
How can I change my security questions if I forgot my answer to them?
Please help.
The same thing happened to me. You will have to contact Apple support in order to change them. Sorry! ;(
-
Help
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95526)
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