HT1918 How to change the security question if I have forgotten the answer

I have forgotten the answer to my security questions, how do I change the questions/answers?

You may contact the iTunes Store Support for assistance:
http://www.apple.com/support/itunes/contact/

Similar Messages

  • HT5312 I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How to change you security questions if you have forggot them ?

    How to change you security questions if you have forggot them ?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you go to the general iTunes forums where this question has been asked and answered dozens of times. You can also just look at the right under "more like this".
    Regards.

  • HT5312 There are no words saying to reset security question. I have forgotten my answer to my question.

    There are no words saying to reset security question. I have forgotten my answer to my question.

    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then that implies that you don't have one, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT1918 How to change your security questions if u forgot them on iPhone iPod and iPad

    how to change your security questions if u forget on iPhone iPod or iPad

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • How do reset my security questions if I have forgotten the answers I provided to the prior questions and it does not provide me with an option of a rescue email

    How can I reset my security questions if I have forgotten the answers I provided to the security questions and the system doesn't give me an option of a rescue email address though I have provided one when registering.

    Please see Kappy's User Tip here:
    https://discussions.apple.com/docs/DOC-4551

  • HT1918 how to change your security questions

    how to change the security questions

    If you can remember them then you can login here and change them : https://appleid.apple.com
    If you can't remember them and you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT1918 how to change my security questions

    how can i change my security questions i dont remember it and i cant buy any games

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201303 How do I access my acct and change my security questions if I have forgotten the answers entered during acct setup?

    I need to reset mt security question.  How do I do this. Mi have my acct ID and password.  But when I go into manage account I can not find an item to change these questions.

    Click on the Password & Security option.

  • Hi i need to know how to change my security questions cause i dont remember my answers

    i have a few aers whit my apple acount and i dntremember my answers for the security question and i dont know how to recover it back or how can i change it please any help

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (91532)

  • TS2446 How can Ichange my security questions when I have forgotten the answers to the original security questions?

    I wish to make a purchase through itunes but have been blocked because I cannot remember the answers to my security questions. How can I make a purchase and is there a way to reset these security questions when I don't know the answer to the original question? ... well maybe I do but can remember exactly what I answered to these questions

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75671)

  • How can you change your security questions if you have forgotten them

    i forgot my question answers and i cant buy any thing because it makes me verify the security questions

    FAQ apple id http://support.apple.com/kb/he37

  • HT201303 i need to add a rescue email so that i can change my security questions.  I have forgotten them.

    k

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have been on the phone with Apple support trying to reset my security questions because I have forgotten them, she said I had to go on the apple website and find a code.. what is this code called?

    Does anyone know how to rest their  security questions because I have forgotten mine!

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
    This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • TS3297 How to change the answers to my security questions

    I need to know how to change the answers to my security questions. I have forgotten the answers to my current security questions. Please help

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT1918 How do you change your security questions, because I have forgot them?

    How do you change your security questions, because I have forgot them?

    1800 my apple  ask to speak to itunes support and ask them about your apple id account

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