HT1918 how to chNGE SECURITY QUESTIONS WHEN I NEVER SET THEM UP

i never set up security questions and i dont know how to change them

I´m just guessing here but, your being told something like "Apple security enhancements" and that it tells you to create/verify your security questions when you try to purchase an application/music/etc from your
iPhone 4S, after updating to iOS 6?
If so
- Double tap you home button and close all application that´s running on you iOS device
- Go to Settings > Safari > Clear History and Clear Cookies and Data
- Open App store, download a free application and enter/verify your information

Similar Messages

  • HT201356 How on earth do you answer or change the verification questions when you never set them up in the first place?

    how on earth can you answer the verification password change questions when you never set them up in the first place?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (124244)

  • HT1212 How to reset security questions when I've forgotten them?

    How do I reset my security questions?

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (87359)

  • HT1918 How to reset security questions when i have lost the old answers?

    Well i have not really lost my answers i have forgot please help

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • \how do i answer security questions when i havent set them up,ive tried to do this many time and it always says that this isnt what was set up

     

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 How do i reset my security questions when i havent set them?

    I am being asked for security questions  to buy itunes, i have not set them in the first place. The reset email isnt sending and i cant find an email to ask apple.

    If you aren't receiving the reset email to your rescue email account (and you've tried reclicking the link and checked the spam folders on the account) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • Apple asking me security questions that ive never set up and i can't purchase anything, and ive tried resetting them but i can't remember the password for my rescue email address, please help?

    Apple asking me security questions that ive never set up and i can't purchase anything, and ive tried resetting them but i can't remember the password for my rescue email address, please help?

    You need to either reset the rescue email address's password(check the site's help for instructions) or ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99674)

  • I never set security questions but I never answered them. Help!

    I am being asked to answer security questions that I never set. What do I do?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76856)

  • How to reset security questions when I didn't use one they keep asking me

    I keep getting asked my childhood nickname as one of my security questions and I never had one and didn't pick this question, so how do I get rid of it when it keeps asking me this question and telling me I got it wrong? Then it wont let me go any further to change it.

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT1918 How recalled the security question for account iTunes

    How recalled the security question for account iTunes

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT1918 how to update security questions

    How can I see the security questions that have been set up for my accoutn?(with answers)
    I have been asked the security questions on my new laptop because i have never purchesed anything from ituns on it and all of the answers i put in a was told were wrong
    can someone please help me

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • HT1918 how changing my security questions?

    how changing my security questions?

    If you can remember their current answers then you can login here and change them : https://appleid.apple.com
    If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT1918 Why is it asking me security questions when I didnt set any up?

    Im trying to set up iTunes on my iPhone, and it requires me to answer two security questions, which I never recall setting up.  If I did set them up, it was quite a few years ago and I dont remember the answers. Is there anything I can do?

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HE37
    My Apple ID
    https://appleid.apple.com

  • HT5312 how do i reset security questions if i never made them

    how do i reset my security questions if i never made them

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

    I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions?? 

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88522)

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