HT1918 How to edit Emergency Recovery Email Address

I want to change my primary email.  However, the new email I wish to use has been registered as the "emergency recovery email address" by Apple.  How do I get around this problem?

There are instructions half-way down this page for changing (which includes removing) your rescue email address :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.

Similar Messages

  • How can I edit my recovery email address if my password had been locked?, How can I edit my recovery email address if my password had been locked?

    How can I edit my recovery email address if my password had been locked? I couldn't receive the reset my password email because I think my recovery email address was invalid.

    The idea of a Recovery email is so the rightful owner accomplishes the recovery, so I don't know of a process to edit that address if you don't know the Apple ID and associated Password.

  • Do you know how to reset your recovery email address

    How do you reset you recovery email?

    Twalls90 wrote:
    How do you reset you recovery email?
    See here  >  http://support.apple.com/kb/HT5312

  • How do I correct a recovery email address entered during set up of a new IPad

    In setting up a new IPad Mini, I entered an incorrect "ICloud Recovery" email address.  How do I can correct this?

    To edit your rescue email address (from http://support.apple.com/kb/HT5312):
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT201363 My recovery email address is wrong, I have just realised. How do i change it??

    My recovery email address is wron, I have just realised. How do i change it??

    You can edit it here:
    Sign in here: Manage your Apple ID
    Select Password and Security on the left
    Answer your security questions
    In the Rescue Email Address section, click Edit

  • How do I change my iCloud recovery email address

    How do I change my iCloud recovery email address.  I don't see it as an option in iCloud preferences or anywhere for that matter. 

    How do I change my iCloud recovery email address.
    You create a recovery mail address by signing into MyAppleID - use this link:  https://appleid.apple.com/

  • I have forgotten my iTunes password and no longer have access to the recovery email address. It offers to verify dob etc. but says I entered it incorrectly! How do I get I to my account?

    Hello,
    I have multiple iTunes accounts. One I cannot access because I've forgotten my password. It's telling met dob doesn't match what's on file (which is obscured) and I no longer have access to the recovery email address on that account. How can I access this account?
    Thank you in advance!

    https://iforgot.apple.com/

  • My recovery email address is incorrect how can I change this

    Hi
    I have forgotten the answers to my security questions and the recovery email address is incorrect, how can I amend the recovery email address?
    Thanks

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    It isn't possible to add or change the rescue email address without supplying two of the answers.
    (93471)

  • How do i reset my security questions when the recovery email address is wrong?

    My brother has managed to mess up his Apple ID. We have Apple ID and password but everytime a paid App is trying to download it asks for security questions which he has forgotten the answers to. The recovery email address he has entered is not correct to nay email account we have in the family and I haven't a clue what to do next? There is a £15 voucher on this account which we would like to use.
    Any help/advice would be much appreciated
    Many thanks

    First try:
    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
    next (I think your can't do this one)
    Rescue email address and how to reset Apple ID security questions
    Last contact iTunes by:
    https://expresslane.apple.com/Issues.action
    Click on "Account Management" and then on "Forgotten Security Questions". That will take you to a page where you can talk to iTunes Support right away, or you can schedule a call to talk to them. They should be able to get you squared away so that you can log on to the old Apple ID.

  • How do I change my Apple ID recovery email address?

    I can no longer access my apple id recovery email address because it is a corporate email address and I am no longer connected with that corporation. So, I do not see any emails from Apple relating to changes. I need to change my recovery email address to one that I can access. How can I do this?

    If you're able to supply two of your security answers, click here. If not, you cannot and need to contact Apple.
    (114959)

  • How can I change my recovery email address?

    I want to change my recovery email address but don't see any tab to click on to change it. I see one to change apple id but not for recovery. Can anyone help?

    Manage My Apple ID

  • How do i use existing email address for digital editions

    how do i use existing email address for digital editions

    Three possibilities.
    1) If you already have an up to date Adobe account with associated email, you need to register it with ADE.
    menu/Help/Authorize Computer (Library/Authorize Computer on the older more reliable v1.7.2).
    2) If you already have an Adobe account/ID and have books that have been bought using it, then you should change the email associated with that account.
    Login at the adobe.com website ('sign in' near top right), using the old email the account is currently associated with. 
    (Doesn't matter if this is no longer valid as an email address, it is still valid to access your Adobe account)
    Choose  'My Information' on the 'Welcome' dropdown, enter your new email in the appropriate place, and confirm changes.
    You will later need to validate that new email address by clicking on the confirmation email it will send.
    Then follow step 1.
    If you have an old account and the email is no longer valid and you've forgotten the password, try Adobe Live Chat to get access to the account again.
    3) You need to create yourself a brand new account.
    Click the 'sign in' and choose 'Dont' have an Adobe ID'.
    Once you have established oe, go to step 1

  • I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that account.  How do I change the email address to a new one that I can access?

    I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account.  Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace.  How do I change the email address to a new one that I can access?

    If you remeber the password to that Apple ID then follow these steps
    1 - Make sure you have an email address that is NOT an Apple ID
    2 - Go to AppleID.Apple.com
    3 - Where it reads Manage Apple ID - Sign in
    Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
    [To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
    Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
    I learned this not to long ago and worked for me. Hope this helps you!

  • How can I change my email address in iMessages so that I can receive messages. My apple seems to have two different email identities and I cannot figure out how to change the wrong one.

    My email address in the imessage part of my ipad is incorrect. How can I change the email address to conform with the email address on the rest of my apple products? I can get messages on my iphone, mac but not on my ipad because of the incorrect address.

    Go on to settings> Messages > send and receive
    this should give you the opportunity to edit email adressed
    Hope it helps.

  • How can I change the email address associated with my iCloud account?Ask your question.

    How can I change the email address associated with my iCloud account?

    sschultz365 wrote:
    When my iPhone updated, it reloaded an old email address as my iCloud address and I don't know the password associated with that email address.  How do I delete the old account and set up a new one with my new email?
    To change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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