HT1918 How to report fradulent charges on itune account?

I saw many complaints about fradulent charges on appstore. I wanted to add my problem to the same track but did not know how..so here it goes: I just had my account charged by "Big Fish Game, Inc" for "Empress of the deep 2: songs of the blue whale" for $6.99. I never made this purchase. I went to my account to report the problem...after clicking report a problem on the $6.99 charge, apple take me to appstore support & i can't find anywhere to simply lodge a fraudulent charge claim & ask for a refund. Can anyone on this forum please help? I have already changed my password 2 days ago when there was a $1 hold put on my credit card by appstore.

What billing problem are you having ?
If you have a card on your account then it needs to be valid. If you are trying to add a credit card (I don't think that debit cards are still accepted as a valid payment method) then do you get any error messages when doing so ? It will need to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, be issued by a bank in your country and for you to be in that country.

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HT1918 how to add debit card to iTunes account or create account without credit card

how to add debit card to iTunes account or create account without credit card?

Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
Regards.

HT1918 How can I unauthorize (from an itunes account) a computer that has "Died"?

How can I unauthorize (from an itunes account) a computer that has "Died"?

Use the Deauthorize All command documented in this article.
(82745)

HT1918 How do I log into my iTunes account if the email account I used is gone ? I used a sprintpcs email address which sprint discontinued and deleted the account

Trying to sign into my iTunes account . The issue I am having is the email account I used was from a cell phone provider ( sprint) and they deleted or discontinued there email accounts.

There are no Contacts in iTunes.
iTunes syncs the Contacts from Outlook.
and then will a Sync with the new phone automatically add these contacts into the new phone?
Yes.
How do I access the itunes site without the phone plugged into the laptop so that I can CHECK to see if my songs and contacts are really there?
You don't access the iTunes store to see your music (or anything else)..
You launch iTunes and your music is there, stored on yoru computer.
You access the iTunes store to purchase items, which are then downloaded to your computer.

HT1918 How can i merge my two itunes accounts?

apparently I have two iTunes accounts. How can I merge them and get rid of one.

It's not currently possible to merge accounts, content will remain tied to the account that originally bought/downloaded it.

HT1918 how do i combine my two iTunes accounts?

My old email adress is no longer active. How do I combine two itunes accounts, comining old and new email address to combines purchases in both accounts?

I used my old account to set us my first itunes. Since then I changed cable comp so the first email no longer exists. When I bought my ipad, I used a new email address.

HT1918 How can I change country in iTunes account information?

I have moved from the UK to Sweden and want to update my iTunes account information so that I can buy apps with my Swedish credit card.
There are options to update my address but the country fliend is locked.

*country field*

TS1424 How do I contact an App developer about in-App purchases that were charged to iTunes account in error?

How do I contact an App developer about in-App purchases that were charged to iTunes account in error?

In-app purchases go through your iTunes Support, so they should be the people that you contact (the developer won't be able to refund you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

If I bought an Apple TV and agreed to the free week of Hulu, how do I cancel the membership? It's charging my iTunes account.

If I bought an Apple TV and agreed to the free week of Hulu, how do I cancel the membership? It's charging my iTunes account.

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
Or there are instructions on this Hulu page about iTunes billing : http://www.hulu.com/support/article/21454771

HT201304 How do I delete charges to my account

Why does apple always charge me for something I didn't get

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

How do I convert my existing iTunes account to a .mac account?

I am trying to convert my existing iTunes account which uses an Earthlink address. The following is the INSTRUCTIONS from the Apple web site on how to do this.
"I just signed up for .Mac. How do I convert my existing iTunes account to
my new .Mac account?
We'll be happy to convert your account for you. Please provide your old account name, your new .Mac account name and your billing address in your email. We will also need your explicit permission to reset your password to complete the conversion."
This is the URL where I found those INSTRUCTIONS:
http://www.apple.com/support/itunes/musicstore/email/
I FOLLOWED THE INSTRUCTIONS ABOVE!
I am now on my fifth exchange of emails with iTunes support.
HAS ANYBODY SUCCESSFULLY EXECUTED THESE INSTRUCTIONS? I don't want to lose the ability to play my existing purchased music, but I want to close down Earthlink as my ISP.
17" G4 Powerbook Mac OS X (10.4.6)
17" G4 Powerbook Mac OS X (10.4.6)

On any page in the iTunes Store, click the flag icon at the lower right. This brings up a page saying "Choose your country or region." Click Canada.
Before you can buy anything, you will need to enter your Canadian credit card.

How to i create a new itunes account for my old iphone so i can transfer data to new iphone, since my daughters new iphone is now linked to my acc and she ends up with all my apps and contacts etc

My daughter has previously had an ipod which was linked to my itunes iphone account.
she now has a new iphone and has linked this to that account and now she receives all my contacts apps etc when she syncs her account.
How do i create a new itunes account for my old iphone so that i can transfer data to my new iphone and keep the two seperate so that when she deletes all my contacts and apps and then syncs her phone again we can still be compatible.

iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

I already have an iTunes account but need to open a new one as I have many apple products but am limited to how many I can use my iTunes account on. How do I open a new one please. Thanks

Hi I already have an itunes account registered to my address and email address.
The problem is, I have many apple products but i'm limited to how many products I can use one itunes account for.
How do I open a new itunes account for the same address please.
Thanks for your help.
Sam

Well, you can probably do it, but then you also have to buy the products again to use them from the other account since they cannot be transferred or shared between accounts. So if you have 7 computers and want the same movie authorized on all of them, you'll have to buy the movie twice and then authorize some devices on one account and others on the other.
Do you really have >5 devices, or is it just that you have a lot of devices authorized that no longer exist but are tying up authorization slots? If that's the case, you can deauthorize things.
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
I have no idea how to do multiple accounts but you may need to create a new e-mail address (plenty of free ones out there).

How do I access my original iTunes account on new MacBook?

I recently purchased a MacBook Pro. I have my original iTunes account set up on my old laptop, which I am unable to even turn on because it needs to be repaired (which I really have no intention of doing now). How do I access my old iTunes account/downloads to be on my new Mac? There was a message that read something to the effect of "cannot have your iTunes account set up on more than one computer," I think. I'm not even able to sync my iPod to my new Mac without risking losing all of the content that is on my iPod. I have iTunes open on my Mac, am able to send downloads there, but I do not think I am signed in (they are all NEW downloads, nothing old from old laptop). PLEASE HELP!! Thanks in advance.

In other words, how can I access my iTunes library/content from iTunes on my other computer?

How do i add a second itunes account on same email

How do i add a second itunes account on the same email address?

Create a new AppleID (or use a different one if you are already doing so), then sign onto the iTunes Store that way and set up payment etc.
There's many other aspects to this question, including if you want this all to go to the same library, the same user account on the computer, etc.
Warning: For the purposes of redownloading items (make sure you understand redownload vs. first time download) you can only change primary AppleID associated with a computer every 90 days. For other things such as buying new items there is no restriction.
Items purchase under one account cannot be transferred to another. you will still always have to use the old ID for any purchase you made under that ID.

HT1918 How to report fradulent charges on itune account?

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