HT1918 I am changing my payment details and it is saying to contract iTunes support

Why is my apple id keep saying I got to contract the support team when I'm trying to change my payment method?

On these forums we won't know why you are getting the message, you will need to contact iTunes support and ask them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT1918 I have changed the payment information and Apple has charged me INR 60 twise, why?

    Hi
    Recently I changed the payment information i.e. payment card details and Apple has charged me Rupees 60 twise.  Please explain why and please return that money.
    Thanks
    Srinath

    We are fellow users here on these forums, you're not talking to iTunes Support.
    See my reply to your other post : https://discussions.apple.com/message/23956085#23956085

  • HT1918 i'm trying to change my card details and it keeps saying it has been declined anything i can do?

    im trying to change my card details as i have a replacement card but it keeps saying declined once i have put all the information in on my iphone as my laptop is broken and that is the only way i can get into my itunes account. any help would be good as i want to set up netflix for my apple tv

    Did u fix it?? I'm having the same problem

  • HT1918 hi iv changed my credit card details and it keeps saying go to apple support 3 times iv done it and dont no what im doing wrong

    hi iv just paid my bill or tried to but it keeps saying go to support it wont let me do anything 3 times this has happened

    Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
    W. Raider wrote:
    Repairing permissions doesn't fix it.
    I reverted to the previous version, 11.0.2.
    1. Quit the new crash-prone iTunes.
    2. Delete the app.
    3. Restore v. 11.0.2 with Time Machine.
    4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
    5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
    6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
    7. Launch the older version of iTunes.
    My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
    Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

  • HT1918 When I enter my new credit card information it says to contact iTunes support to complet it. How do I do that?

    When I enter my new credit card information it tells me to contact iTunes support to continue. How do i do this?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1918 hi there. I have a problem edit my card info. I would like change my payment debit cart but system don`t let me do this and I don`t know wy . it is big trouble because I had chenge my bank and account too so I need change my payment details but I c

    hi there. I have a problem edit my card info. I would like change my payment debit cart but system don`t let me do this and I don`t know wy . it is big trouble because I had chenge my bank and account too so I need change my payment details but I can`t. thank you  

    Follow this link for the Bionic ICS user guide; if you have issues/questions, you may want to do a search on this forum as there are already several threads/remedies.  If a search doesn't answer your question, submit a post.
    https://community.verizonwireless.com/message/893011#893011

  • I am trying to change my payment details on my apple id but everytime i try it says my payment is declined. I have a new card and need to change my details.

    I cant change my payment details on my apple id. Everytime i try to put my new card details in it says payment declined

    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Payment Information  >  http://support.apple.com/kb/HT1918
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201303 How can I change my payment details? I just moved country and have new credit cards

    I wish to change my payment details to reflect my recent move to another country. How do I do this?

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • HT1918 ive changed my account details and pressed the done button the phone and also in i tunes keeps telling me to contact I tunes support ??

    ive changed my account details and pressed the done button the phone and also in i tunes keeps telling me to contact I tunes support ??

    Click here and ask the iTunes Store staff for assistance.
    (104672)

  • HT1918 i want to change my credit card details on my account but they say i have to spend the 0.26 pounds on my account. There's nothing i can buy for that money. How can i change my billing details and change to a different country?

    i want to change my credit card details on my account but they say i have to spend the 0.26 pounds on my account. There's nothing i can buy for that money. How can i change my billing details and change to a different country?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How can I change my payment details on my iphone5 I can not find anywhere with any billing information to chaange my card type.

    How do i find the billing information? I want to change my card details and can not find it anywhere on the iphone 5?! help!

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
    Also, I believe you'll have to use the French app store.
     Cheers, Tom

  • Fail to change my payment details

    I have failed to change my payment details with another credit card.
    I have used this card before a lot of times at iTunes store. After I have typed in my credit card details, they always say invalid secure code and I won't be able to change it.
    I have called the credit card company and there is no any problem at all to my credit card.
    Is there anything to solve the problem.
    Also, I am in UK now, can I buy Hong Kong store iTunes card gift card online without using iTunes ? I am currently still in Hong Kong itune store.

    You have to be in a country to use its store, if you are here in the UK then you can only use the UK store, and you will have to have a UK billing address on your account - and if using a credit card then you can only use a card issued by a UK bank, and which will need to be registered to the same name and address as on your iTunes account.

  • Asking me to update payment details and also can't cancel?

    For the past month I have had a message pop up when I open Photoshop saying that I need to update my payment details - first of all I don't understand why because nothing has changed with my details and I have had enough money for you to bill the £8.99 a month I am being charged. I am now down to a three day warning so I figured that something wasn't quite right and decided I wanted out of this dodgy scheme because it doesn't quite add up - and yet I can't even cancel it without being sent in a (very frustrating) circle!!
    I want this membership cancelled now as nothing is working and this is not acceptable for a service that people pay for!!
    Anyone want to help here?

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I wish to change my payment details but I don't know how to

    I wish to change my payment details but I don't know how to

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • We have an Apple id that has a bunch of purchased music on it, but our children have changed the account details and the password, and the secret questions and now we can't remember any of that information, even our birthdays are not correct. HELP???

    we have an apple ID that was set up in my wife's name. The kids have changed the account details and no-one can remember the password. They have also changed the account data and none of our birthdays are recognised by apple. We have no way of re-setting the account. The secondary email address we used when setting up the account is no longer accessible so even this option doesnt work..
    What can we do as we have a large amount of purchased music on this account???

    1. Don't confuse "Apple ID" with iTunes Account ID.  You can have many Apple IDs but only one iTunes account active at a time.
    2. If you "changed" your iTunes account ID, you actually have 2 accounts - one under the old name plus the new name.
    3. You can't merge the accounts - they remain separate.  Apps purcahsed under the old account name will update ONLY WHEN THE PHONE IS SIGNED IN TO THE OLD ACCOUNT NAME  and visa versa.
    4. Likewise, you can sync only the apps, music, media purchased under the account the phone AND iTunes are signed in to.

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