HT1918 I am trying to make a purchase.  Entered new credit card number but it gives me error message.

I am trying to make a purchase.  Entered new credit card number but it gives me error message.

If you would like help from these forums then posting what the error message says would be useful.

Similar Messages

  • HT5622 I tried to make a purchase with a credit card to I have been using with I Tunes for 2 years.  Now it's saying my security code is wrong??????

    Tried to make a purchase thru Itunes with a credit card I have been using for years.  Now it wants my security code which I entered three times and it said it was wrong (I know the correct) number.  Then I changed to another credit card, and it is still denying by purchase.  I was prompted to go to this website so here I am.  Can you please help me out
    Thank yyou

    whenever you attempt to put a card on itunes it puts a temporary $1 authorization hold for 24 hours - 48 hours depending on your bank - since you attempted so many times that is why that $1 is showing up so often - are you using a debit card? because if you are then if even the authorization hold doesn't go through like it should it will show a "ghost" charge that will drop off soon - it isn't fraud though - make sure your billing address is correct - if that doesn't work contact itunes store at getsupport.apple.com - click itunes - itunes store and follow the prompts and you can chat or email them.

  • HT1918 I tried to change my password to my business credit card since almost all of the music and other things I buy from iTunes is for my work. But it wouldn't take that credit card number. I get the error message, the account is not connected to my Bank

    Hopefully, my question will appear with this comment. I'm new to Apple support. I really wanted an answer from Apple's billing/accounting department. I didn't think I'd need to submit it to a whole community to get an answer. I just want to change my account number to my business credit card but every time I try I get the error message that this account is not connected to my bank. Why is that necessary? It's my WORK credit card. It's not going to be connected to my personal bank account. I'm sure I'm not the only one that purchases work-related items from iTunes. What can I do to use this credit card when I am purchasing something for work? Can anyone assist me?

    First, please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users. iTunes Support will never respond to posts made here.
    As to your issue, confirm with your bank that they do not block access from on-line services or otherwise have restrictions on with whom a card can be used. For some company cards, such blocks can be set up. If you confirm that no such restrictions are in place, post back and we'll go from there.
    Regards.

  • Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both i

    Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both ids are linked to my facebook does that help?

    Ive tried to make a purchase with my other apple id but i keep getting prompted to purchase this app again....i want to continue in the game im working on but i dont want to wait the 30 days until i can use my new prepaid credit card(mastercard)....both ids are linked to my facebook does that help?

  • HT5552 I want to make a purchase with my credit card but it keeps taking it out of my account on the gift card I put in there. How can i change that?

    I want to make a purchase with my charge card. But each time I buy a song it takes it immediately off of the credit I have in my account from a gift card. How can I change it to charge me for a purchase instead of taking it out of the credit I have in there?

    You don't change it.
    It will use any account balance first, once it is gone, then it will go to your credit card.

  • Am not able to use facebook on my Iphone 4, softwareversion:iOS7.1, also tried to access through safari and chrome that i have installed it gives an error message saying: "safari could not open the page because server stopped responding",

    Am not able to use facebook on my Iphone 4, softwareversion:iOS7.1, also tried to access through safari and chrome that i have installed it gives an error message saying: "safari could not open the page because server stopped responding", i tried network reset, reset the whole device, rebooting , changing airplane mode rebooting nothing fix the issue, but i can access other sites and google , am using Vodafone as my carrier with 2g network, when at home able to access facebook.com through wifi in safari requesting assistance thank you

    If you can access Facebook while on Wifi at home, but you are unable to access it while away running on your carrier's 2G network, I could phone your carrier.  You have already completed the Cellular Data troubleshooting for the iPhone, so any limitations keeping your from connecting to Facebook over cellular will have to be answered by your carrier.

  • I'm tried to enter my credit card info but it keeps saying declined I had this issue a few years ago but I forgot how I fixed the issue

    I'm tried to enter my credit card info but it keeps saying declined I had this issue a few years ago but I forgot how I fixed the issue

    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • I am trying to review my new apple id and install skype and wats up. i given all credit card details but still its showing error.. pls advise me

    i am trying to review my new apple id and install skype and wats up. i given all credit card details but still its showing error.. pls advise me

    Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.

  • I use printopia to print from my iPad, trying to print out a 4 page credit card statement, but it only prints out the first page, please help

    I use printopia to print from my iPad, trying to print out a 4 page credit card statement, but it only prints out the first page, please help

    What version of iOS are you using?  Some people were having this problem before, and it was fixed when they updated to iOS 5.

  • Im trying to change the credit card number but i cant load the page in order to do that - why is that?

    im trying to change the credit card number but i cant load the page in order to do that - why is that?

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html

  • HT1918 im trying to add my new credit card info but it s not working and sais i have an unpaid balance? I dont have an unpaid balance please help

    Im tryng to add my new credit card info and it wont accept it and sais i owe and outstanding balance?? I dont have an outstanding balance please help

    Hello there, bigjazzdogg.
    The article you were referred to us from, provides some additional information that will allow you to reach a resolution for your issue:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    Particularly, in your case:
    Get help
    If you need help changing your payment information, contact iTunes Store support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1918 cannot get itunes to accept new credit card number

    how come i cant get itunes to accept my new credit card number

    Could be any number of things - hard to tell since you haven't provided details.  If this is for a purchase on the app store, the card's address must be from the same country as the store's location.  Could be lots of other issues.

  • HT3702 I tied to make an in app purchase with my credit card. But it is not going through, when I know the funds are available.

    I tried to make an in app purchase. I know the funds are available but it will not go through. Why is this?

    What happens when you try to do an in-app purchase, does the 'buy' button not work, do you get any error messages ...
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • My payment method is declined, and I can't enter other credit card number(it askes for validation) I've tried to change all nformation but it won't help, please help me

    I lost my credit card and restored it in my bank, but numbers on new card are different.(the bank account is the same). I'm trying to update credit card info on itunes but it's declined. sometimes it saies that my billing address or countrey is not all right. I've tried to change a countrey and billing adress too but it doesn't help. I've tried to confirm my credit card information several times and it has blocked 8 dollars on my balance(1 dollar for each time I tried to confirm), please help me to confirm my account and credit card, I have paid from this account before many times and it was accepted i don't know what happaned now.
    please apple write me on my mail:********
    <Email Edited by Host>

    Hello jumanjet,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand you are having issues adding payment information to your account.
    If your account information does not match your credit card, you may get a message stating "The credit card was declined."
    To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
    For more information, see the following helpful resources:
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    iTunes Store: Changing account information
    http://support.apple.com/kb/HT1918
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646
    Thanks,
    Matt M.

  • The restore session has stopped working. It tries to load, but then gives an error message that the script is not working and will not actually show the previous tabs I had open.

    I count on using the Firefox restore session feature. But it's stopped working. For the past couple of days, it hasn't worked a single time. (I haven't changed anything on my PC.) It just suddenly stopped working.
    Now it gives me an error message that the script has stopped working. It gives me a couple of options. I'm not sure of the exact wording, but one option is to stop the script and the other is to keep trying. But the keep trying never works.
    I have to stop the script, hence, the list with my previous tabs never comes up.

    Which file is mentioned as the cause of that script error?<br />
    Is that a file with a chrome protocol?

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