HT1918 I am trying to update my credit card information

I am trying to update my credit card information and itunes/ipad is telling me my security code is invalid even though im holding the card in my hands and clearly have the right number. I double and triple checked all digits of all the number, and still, it tells me invalid security code.

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
or
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Similar Messages

  • I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • HT1918 I'm trying to update my credit card, but it won't let me input the security code.  Does anyone know how to solve this problem?

    I'm trying to update my credit card in ITunes, but it won't let me input the security code.  Does anyone know how to solve this problem?

    Could you give me more details on how it would let you put in the CVV?

  • HT1918 Trying to update my credit card information and getting message TRY AGAIN LATER....when later? I've been trying for 3 days!!!

    I haven't been able to update my card information. Everytime I click done I get a message to try again later...am I doing something wrong? If not when is later? I've been trying for 3 days. Later as in a week, a month a year?

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • TS1646 I have tried to update my credit card information but each time it says contact support-  It is showing a balence and I am trying to putmy new card number in

    I am trying to update my new credit card number but each time it says contact support.  Also I am showing a balence and can't pay it because the system wont take my new cc number

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1918 I am trying to remove my credit card information from my iphone.  It is not working. Can someone please help

    I need help removing my credit card info.  I followed the steps and I do not see the word "none"

    I can't find it either. I had home sharing enabled between a PC and my Airbook and it all worked perfectly. Now, suddenly, I can play music but not copy files. There is no settings menu. I am really angry.

  • I have tried to update my credit card information for over a month and it has been impossible!

    I have tried changing it on the Adobe website but it doesnt work, I've tried calling and the waiting time is always 24 hours which is ridiculous. I have tried using the chat but nobody ever answers. Please help!

    Hi Camila83,
    Welcome to Adobe Forum,
    I am very sorry trouble that you are facing,
    I would request you to contact Bank prior to contact Adobe at http://adobe.ly/yxj0t6 .
    Adobe has repeatedly tried to take charge from the Bank which the Bank denied.
    Regards,
    Rajshree

  • HT202157 trying to update my credit card information. how do i do it?

    trying to watch a movie on apple tv. it says i have to verify my CC infor. How do i do it?

    Via iTunes on a computer.

  • HT1918 I have been unable to update my credit card information in the payment information section... Help!!

    I'm trying to update my credit card information and it doesn't allow me to do this - it says to contact iTunes support but I don't know why...

    We are fellow users here on these forums, we won't know why either.
    You can contact iTunes Support via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 When I update my credit card information it says unable to many credit cards being used

    I been trying to update my credit card information but it says unable to many credit cards being used

    iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646 see also tips in https://discussions.apple.com/thread/4245338
    Long thread on security code error with some things that worked for some people - https://discussions.apple.com/thread/2045791
    when i enter my security code for my credit card it says its invalid - https://discussions.apple.com/thread/3798384

  • ITunes and app store will not let me update my credit card information

    I'm trying to update my credit card information on my Mac, but iTunes won't let me. It continually states "Your credit card information does not match your bank's records itunes" but I am 100% sure I am inputting the information right (I've been doing it for hours now), the card is active, and it works--I just purchased something elsewhere. What is happening? What should I be doing?

    Check in with iTS to see if there is something else going on you don't see...
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Trying to update my credit card for Creative Cloud account but chat support is always repeating the same thing?

    I'm just trying to update my credit card info for my Creative Cloud account, it's been 6 times I've contacted chat support.
    Every time they repeat the same questions & answers over & over.
    "What's the name on the card?"
    -I give it to them.
    "It will take 4 to 5 hours to update."
    -I wait a day, same problem, then contact them again, same question & same answer. They don't give me a reason or any indication why my card didn't get charged.
    I re-phrase my questions, always same answer:
    "Your payment details are updated, your account will be activated in 4-5 hours."
    Are they robots?
    Is there actually somebody on the end of the chat, is it possible to talk to a supervisor or someone that could help me give you money so my account doesn't expire?

    Well, today my tools are going to be deactivated because my account is expiring.
    Still no solution or feedback on the status of the issue relating to the fact that my valid credit card is stuck in a processing limbo in their payment system.
    The biggest lesson learned is that subscription software & cloud based services are too risky for a professional production pipeline.
    Imagine if I had employees and a huge deadline this week, I would have to explain to my clients that the reason I can't deliver is because Adobe can't process my credit card for whatever reason, and they deactivated my tools.
    Now, I probably won't be able to work today but at least this situation as forced me to re-evaluate how I'm going to build my new workflows and those of my clients.
    I was actually planning to convert my video production pipeline to Adobe Premiere but now, it's guaranteed I'm staying with Final Cut.
    Same thing for my photo retouching & motion workflows, I'm stripping out every Adobe Cloud tool from it.

  • HT1918 I'm not able to update a credit card information in the billing area of my account, why?

    I'm trying for quite some time to update my credit card information and I'm not able. I keep getting a contact itunes support msg. The only way for me to be able to fund my account is thru gift cards. Why?

    Click here and request assistance.
    (87068)

  • I can't update my credit card information...tried many times.....please help

    I can't update my credit card information...tried many times.....please help

    contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

  • I'm trying to remove my credit card information but my account does not give me the option of none tried it from my iPad on the and my lab top from the iTunes Store and it's not giving me the option of none

    I tried to remove my credit card information from the iTunes Store and from my IPad there is no option of none only edit

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

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