HT1918 I am unable to change the credit card information on my iTunes account

My old credit expired so I need to edit the credit card info...after trying with various different (and active) cards the iTunes window still tells me "Temporarily unable to process this request...please try again later"...I have done this for 2 days...The iTunes Help topics have no answers for this problem....it's been over 48 hrs since submitting my "help" request to Apple but still no follow-up. Perhaps the Apple support community has somene who knows what the problem (and fix) is? BTW, I'm really dissapointed at Apple lately: never-ending version control, redundant (annoying) security requests for login and really poor help menus. How about a FAQ for troubleshooting? Non-existent...I guess that's why people like us end up fending for ourselves in the "Community" help sewer, spending the night on Google looking for a real solution. Thanks Apple. You suck!

Spooky6243 has the solution for CC updates (it worked for me, anyway!): log in to the Apple Store on your web browser (http://http://store.apple.com/us) and then update your account inof there...credit card updates will appear on the iTunes application after making changes thru the website...I wonder why Apple never tells us this in the first place? Probably because it should work thru either application...good luck everyone!
P.S. - And make sure your iTunes app is closed before you make changes on the website (this may help you Geordon).

Similar Messages

  • How do I change the credit card attached to my iTunes account?

    How do I change the credit card attached to my iTunes account?

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then you could try tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6+) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.

  • How do I change the credit card informaton on my Itunes account?

    How do I change the credit card information on Itunes?

    You can do it on your computer's iTunes by going into Store > View My Account and then clicking on Edit next to Payment Information

  • HT5622 How do I change my credit card information for my itunes account as I have a new card?

    How do I change my credit card details attached to my itunes account as I have a new card?

    In iTunes, click on iTunes Store, then your Apple ID. Log in to your account and click "Edit" next to your payment information.

  • HT204053 How to change the credit card number in a iTunes account?

    Need to change credit card number, new card, for iTunes?

    iTunes Store: Changing Account Information
              http://support.apple.com/kb/HT1918

  • I am unable to change the credit card billing information, is there a solution?

    I am unable to change the credit card billing info for our Creative Cloud Membership.
    I do not get an error, nor do I get a confirmation.
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    David Boring
    [email protected]
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    Spooky6243 has the solution for CC updates (it worked for me, anyway!): log in to the Apple Store on your web browser (http://http://store.apple.com/us) and then update your account inof there...credit card updates will appear on the iTunes application after making changes thru the website...I wonder why Apple never tells us this in the first place? Probably because it should work thru either application...good luck everyone!
    P.S. - And make sure your iTunes app is closed before you make changes on the website (this may help you Geordon).

  • HT1918 I have difficulty to change  the credit card in my account to Visa

    I'd like to change the credit card from American Express to Visa

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    or
    Unless an employee stops by this forum and reads your message, you need to know...
    This is an open forum, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • HT2731 How do I change my credit card number for my Itune account

    How do I change my cretit card number for my itune account

    Click on your name in the top right corner of iTunes, enter your password, click on view account and then payment info.

  • HT5622 How do I take the credit card information off of my account the button for none is  gone

    how do i take the credit card informtion off? there is no button please help

    Sometimes if you do not see the "none" option, you may have a balance, and you will have to pay your balance before the "none" option will appear.  If that is not the case, try contacting iTunes Store support: http://www.apple.com/support/itunes/contact/

  • How do I take credit card information off my iTunes account?

    I just bought a new iPhone and had to update all my Apple ID information. It did not give me the option to opt out of including my credit card info. so I put it in. I bought $25 iTunes card and thought that if I booth the app it would automatically ask for the iTunes code. It didn't so I got charged on my credit card witch it now negative. After I figured that out I put the $25 on my iTunes the right way with no issues. Today I the app I purchased said I need to update it but as I to update is instantly brings up my credit card info. and says there is a precious purchase issue that needs to be resolved. How do I take the credit card off? Do I need to put money on my card in order to clear things up? And would erasing my card also erase the app I bought?

    First you will have to take care of the outstanding balance. Then you can only adjust the payment method in iTunes on the comptuer, not on the phone.
    To take care of the balance, you will have to contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html No one here can help you with this.

  • HT2534 how can i take off my credit card information off my itunes account

    How do i take off my credit card information, cause my credit card was stolen...

    The message is telling you to add a valid payment method. Yo can purchase and redeem an iTunes gift card if yo want. It appears you have a negative balance and owe money.

  • How can I remove my credit card information from my iTunes account?

    I've never used a credit card in my account before, I decided to to use a Visa gift card that was given to me this past Christmas, but once I used up all the funds I can't remove it from my account. What can I do? Feel free to email me about this issue. THANKS!
    <Edited by Host>

    On your computer's iTunes you should be able to edit the payment info on that account by going into the Store > View Account menu option and logging into the account, and on the account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on the id in Settings > iTunes & App Store and select 'View Apple ID' on the popup - that should also give you a payments link on the account's page.
    Changing payment info : http://support.apple.com/kb/HT1918

  • HT1689 How do I remove credit card information from my iTunes account

    Hello my name is Deionte and I put a credit card on my ipad 2 to purchase some music and now I would like it off because it is keeping me from buying any other apps because of billing information that has changed and nothing has changed.

    First you will have to take care of the outstanding balance. Then you can only adjust the payment method in iTunes on the comptuer, not on the phone.
    To take care of the balance, you will have to contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html No one here can help you with this.

  • HT3552 Hello, I need help with updating my billing address to match my new credit card information on my ITUNES account.

    I keep getting a warning in red letters on my itunes account every time i try to update my personal billing info such as address or credit card info. I am currently attempting to update my address to match my credit card info and I keep getting this warning alert and cannot update my account.
    <Personal Information Edited by Host>

    Man, that isn't cool.  Seems like a loop error of some sort.  No matter though, we can circumvent that by contacting iTunes directly through their Support.  You will want to use Express Lane first to contact iTunes Store Support via email or chat (if available).
    You can also call AppleCare (1-800-MYAPPLE) to assist if Express Lane is either down or you do not get a response in 24-48 hours.  Make sure you inform them if you tried to use Express Lane and got no response or if it is down.  They have direct chat access if the need arises.

  • I am unable to change my credit card number, because my profile shows United States therefore it does not accept the phone area code, and zip number, because I live in Switzerland. Please inform me how to do it. Many thanks.

    I am unable to change my credit card number because my apple profile shows me as a resident of the United States, although I live in Switzerland. Consequently I cannot edit my area code, zip number, State info, etc. Please advise me how to do it. Many thanks.

    Hello Luis,
    To update your billing information, you would need to change your iTunes Store country to be able to enter the information for Switzerland.  I found an article with the steps to update this:
    Change your iTunes Store country
    Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
    You can find the full article here:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

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