HT1918 i cannot change my billing info...keeps telling me my "session is timed out" ???

can anyone tell me how/why this is happening? i didn't get very good support from apple on this matter.
is it that my operating system/computer is too old? i still don't understand why i can't update my account...

I have the same problem also.  I have been trying for couple of hours a day until my iPhone flat but still not working. It's been a week already.

Similar Messages

  • HT1918 Every time I tap payment info it keeps telling me my session has timed out

    Every time I tap on payment information in settings it keeps telling me my session has timed out, I need to change card details and cannot do it

    [Message deleted. I was responding to an iPhone issue.]

  • TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

    When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

    For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

  • I cannot download sny apps after i upgrade to IOS6 ,message keep telling me ' Your session has timed out. Try again. I need help ����

    cannot download sny apps after i upgrade to IOS6 ,message keep telling me ' Your session has timed out. Try again. I need help  

    From Apple Support...
    Here are troubleshooting steps that should help you fix the problem.
    1) Quit App Store in multi-tasking.
    2) Tap Settings.
    3) Tap Safari.
    4) Tap Clear History.
    5) Tap the Clear History button.
    6) Tap Clear Cookies and Data.
    7) Tap the Clear Cookies and Data button.
    Try purchasing an app again from the device to get the security question prompt. You really need to set up the security question.
    ...it seems to have worked for me.....

  • HT1918 I cannot change my billing info to none

    Please someone help to change my billing info to none I've tried everything. I can't download anything from the App store

    You've tried the instructions on the HT1918 page that you posted from ? If you don't get the 'none' option with those instructions then do you owe iTunes anything or do you have pre-orders and/or payments due (e.g. auto-renewing subscriptions) : http://support.apple.com/kb/TS5366 ?
    Or do you mean that you are being prompted to review your account ?

  • Itunes keeps telling me "my Session is timed out" when I try and purchase a song?

    When I try and purchase a song it accessed  the store and then I agree to terms and it dumps me saying "my session is timed out"???

    I had the same, frustrating problem, then happened onto a process that worked for me. I wrote it up in the following post: https://discussions.apple.com/thread/3541003
    Hope that works for you, too.

  • Keeps telling me my session has timed out

    Everytime I try to use my ITunes,it tells me my session has timed out...

    [Message deleted. I was responding to an iPhone issue.]

  • I have a Mobile banking app that keeps telling me that I have timed out do to inactivity. How can I fix this so I can use the app again?

    I have a Mobile banking app that keeps telling me that I have timed out do to inactivity. How can I fix this so I can use the app again?

    - double tap your home button
    - swipe to the banking app you have then slide that app up to close it
    - select the home screen window
    Now try and open up your banking app.

  • I am not receiving mail from either of my accounts. It keeps telling me the port is timing out. The internet is working however.

    I am not receiving mail from either of my accounts. It keeps telling me the port is timing out. The internet is working however.

    Was the iPod previous synced to another iTunes library/computer?
    Was it setup via wifi?
    Setup via iTunes when connected to this coputer/iTunes library?
    Have you successfully synced from this iTunes library/computer before?
    Do the songs play in iTunes?           
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod        
      Try syncing using the manual method    
    Lat, restore from backup. See:                                                
      iOS: How to back up

  • ITunes store keeps saying that my session has timed out when trying to buy a product from the store

    I Tunes is telling me that my session has timed out when trying to buy a gift voucher, which i have done many times before.
    The most recent change i'v made to my computer before this happened was to download an update (MacOSX updatecombo 10.7.3dmg)
    a couple of weeks ago. I'v turned off the firewall as suggested whilst trying to transact and turned it back on again, but don't know
    what else to try. The problem is three days old as i left and came back to it to see if there might be a glitch in the system.
    I'v been able to access the credit i have in the store, but not buy the itunes voucher to email to my own a/c. Please help someone if you can
    Sandystone.

    Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently,  and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
    It seems to me that other poeple with this problem have to solve it by trail and error, but thank you for your help.Sandystone..

  • I'm having billing issues I cannot change my billing info

    I need help on changing my billing info

    You can make your changes in itunes on your PC, just go to your account and make the changes.

  • HT4623 Why can't I install any apps keeps saying that my session has timed out

    Why can't I install any apps it keeps saying my session has timed out

    Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently,  and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
    It seems to me that other poeple with this problem have to solve it by trail and error, but thank you for your help.Sandystone..

  • My credit card expired and I cannot change the billing info.

    I keep getting a message saying something went wrong. http://cl.ly/image/3G123A3k1S1L
    Please help me pay you so I can continue using CC.

    I live in the Mid-West of the United States. This is an existing account and based on the research i have done on this issue, I've discovered that many people have been saying that the "None" option is only available if you're creating a new Apple ID. Also, when i attempt to change the payment to her new credit card(which i have given up on), it is declined. I've tried it many times but it's always unsuccessful, and i just ordered pizza with it last night so there is money on it. Thank you for the attempt to help me. Much appreciated.

  • My iphone 4 is on 4.3.2 and wont update to 5 even tho it says it is available. it keeps telling me my internet connection timed out when it didnt.

    i have been trying to add in the latest software and it downloads and almost runs through it all then errors at the end and tells me the internet connection has timed out even tho it hasnt and i have no internet issues.
    im not sure what i need to do it did the same with with proir updates and wont let me update anything...
    help me...

    You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
    This is NOT Apple ,Apple do not read nor do they  therefore respond
    So if you would like to wind your neck in ........................
    try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup

  • HT201272 I changed my billing info and I keep getting the message to contact support itunes/ww/.  I don't know why I have used this card before help

    I changed my billing info and I keep getting the message to contact support itunes/ww/.  I don't know why I have used this card before help

    Well, unfortunately, we don't know why either. You need to contact iTunes support at the link you were provided to find out....
    Sorry,
    GB

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