HT1918 I don't remember the answers to my security questions. I just got a new iPad and I'm trying to purchase an app and it is asking me these questions. How do I find the answers are reset them.
How can I find the answers to my security questions or change the answers?
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support
Similar Messages
-
Just got a new ipad air. Followed set up instructions, but have a lot of somebody elses photos. How do I delete them please?
If its a NEW iPad, there should be nothing on it.
If you have photos from someone else, then its either a second hand iPad or possibly a Demo unit.
In which case you should return it as you may run into activation lock on a used iPad, or restrictions placed on Demo units you may not be able to bypass.
Whoever sold you this, did not sell you a new iPad. -
I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some are now also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?
Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.
-
I am trying to purchase an app and when I try to it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it says, "we can help you reset your security information by sending a message to your rescue email address: [email protected]" I only have one email and thats on Yahoo. i still click send email button and it tells me to check my email but i dont recieve anything. please help me
That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/
-
I just got my new iPad and I can't find the hotspot option in settings ? Plz guid me on how to turn my hotspot on in that case if I can't even see the option !!
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
Just got a new iPad, but I don't want the info from my old on this one. How to I set it up again?
Just got a new iPad, but I don't want the info from my old on this one. How to I set it up again?
Here's an article on how to setup your new iPad.
http://ipad.about.com/od/iPad-Tutorials/ss/How-To-Set-Up-An-iPad-For-First-Time- Use.htm -
I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?
Help here > Rescue email address and how to reset Apple ID security questions
Security questions... write down the answers and keep in a safe place in the future. -
I just got a new IPad and am trying to activate but I forgot my password and had to reset it. I still canot get the IPad to continue with the setup process.
What do I do now?http://support.apple.com/kb/HT4314
This might help -
I just got a new ipad mini and I can't find the parenthesis button on the keyboard. Please help!
I just got a new ipad mini and I can't find he parenthesis button the keyboard. Please help!
Press the .?123 button at the bottom left, then you'll see them in the middle of the second row.
-
I just got a new ipad and downloaded a game from the game center. I went to "games" and can't find it. Where did it go? Help!
You download games in the App store app.
Game Center is used for scores and linking with friends. -
I'm trying to purchase some apps and things on iTunes but seem to have forgotten my answers to my security questions. I have my apple I'd & password but how can I go in to overwrite or change security questions?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
I just got a new ipad air. Hundreds of emails keep papering from earlier times. I can't get them to delete ALL at one time. What do I need to do?
You need 8 characters or more to connect.
-
I just got a new IPad mini and must have entered in a 4 digit passord. I can't remember what it is, so I can't get on the IPad. I had not connected it to Itunes yet.
Any suggestions?How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Hello I just got my new IPad this week and I'm very frustrated on activating the message app also thefacetime app. It seems it says have to log-in with your apple I'd to activate but always when I log in it always bounces back tithe log-in section please do help me.
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
I just got a new iPad air and started going through the set-up process. Now, I can't swipe to power down or power up. Advice?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
Maybe you are looking for
-
Hello, I am not satisfied with the display of the messages in SXMB_MONI. I want to write a program that reads table SXMSPMAST (holding all processed messages) with selection criteria = application error. For those entries I want to read the correspon
-
i would like to see in the week view what events are set to "busy" and what events are set to "free". I have another app that does this by displaying the "free" events without the background color (only the color for the outline of the event) and the
-
Hello Comrades, How do I sort out the difference between the balance as per the GL suppliers account and total as per the AP trial balance? What could be the causes and origin of the difference? Thanking you in anticipation of your assistance [email
-
Converting forms6i to 10g forms
PROCEDURE set_alert_property(p_alert_property in varchar2) IS -- Code modified by the Forms Migration Assistant -- 20-Oct-2010 02:42 PM Purpose: Display SIL standard Information alert, based on a string passed in. l_alert_id alert := find_alert('WARN
-
Can I make it so the caller sound louder?
I had an iphone G3. I just bought a G4. I can't hear the caller as well. I am really straining to hear. My hearing did not become impaired in one afternoon.Can you make it louder other than the left side buttons? I also have a screen saver or it bu