HT1918 i forget my apple id security questions.
how can i reset security questiones。
please help me
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!
Similar Messages
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I forget my apple Id secure question, and I can't reset it , what am I supposed to do ? Please help .....help
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"... i do this but not working -
HT5787 I forget my apple ID security Questions ,how can I change ID password ?
I Forget my apple ID security Questions, How can I change ID password ?
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I forget my apple id security question
hello
i forget my apple id security question, and i couldn`t remember the answer. could you please tell me what can i do?If it is urgent phone your National Apple Support service and ask to talk to their account security people Contacting Apple for help with Apple ID account security… Click on your country and proceed from there.
As an alternative, follow the instructions here >>> Rescue email address and how to reset Apple ID security questions -
HT5312 I forget my apple id security question
I forget my apple id security question
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90089) -
HT1918 how to reset apple id security questions
i am in my apple id account. i want to change/reset my security questions/answers. What should i do?
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
HT201303 I forget my Apple ID security questions answer
Pls help me ?????When I am changing my security answer,what did I do I don t know somethings wrong... even I write correct answer I can not pass security parts,two time my acount block for eight hours.pls help me how can I change or pass my security answer part...
Many thanksIf you forgot the answers to your Apple ID security questions
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HT5699 i forget my apple id security questions , how can i rest it
How to Rest my appleid security questions
By contacting Apple as described in the article you asked this question from. If you didn't previously set up a valid rescue email address, nobody else can assist with recovering lost answers.
(87985) -
I am sonu v s from india...i am a apple id user...now i have a problem regarding this apple ID...i forget my apple ID security question...so i can't access and purchase any apps by using my apple ID..4 times i frwd my reqst using itune apps store but i can't get any solution....many times i my try to call u bt there is no response from ur custmr support group...pls kindly give me any solution
Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN -
Apple ID security questions and answers
I forget my Apple ID security questions and answers so how i can reset it?
thank you
I am not good in speak english
i try to talk with support serves canter but they not anderstand me
Here are the details of your case.
Your Case ID: 497284753
iTunes Store
Forgotten Apple ID security questions
Call Apple Support: 1-800-275-2273 -
HT5312 Hi, i'm forget answer for may security questions for Apple ID and can't reset it
HI. i'm forget answer for may security questions for Apple ID and can't reset it, after verified email adress the link for reset questions is not available.
The reset link will only show if you have a rescue email address on your account - if you've just added an address then it will be an alternate/secondary email address, which is a different setting/address on your account (a rescue email address can only be added by answering 2 of your questions).
You will need to contact iTunes Support / Apple to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID -
HT1911 I am Forget answers for the security questions for my Apple ID
I am Forget answers for the security questions for my Apple ID
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
Apple id security questions forget
apple id security questions forget
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
Hi I,m Wonkeun Kim. Could u give me a hand to solve the problem which now i forget answers of my security questions. How should i do to reset my answers??
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
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