HT1918 i forgot my security question answers how can i  find it or change it ?

i forgot my security question answers

You will only get the option to send reset info if you have a rescue email on your account - from that linked page :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down that page to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

  • HT1918 I forgot my security question answers. It's not letting me change them if I don't know them. What do I do?

    I forgot my security question answers. It's not letting me change them if I don't know them. What do I do?

    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • I forgot my security questions answers where can i find them?

    Please!!!

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • HT1918 I forgot my security questions answer what can I do to reset it

    What can I do to reset my security questions

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75387)

  • HT5312 I forgot my security question answers, how do I retrieve or change them?

    I forgot my security question answers, how can I retrieve or change them?

    If the email in that article you refer to doesn't help, contact Apple support at the appropriate number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • HT2534 I forgot my security question answers how do I fix this?

    I forgot my security question answers how do I fix this?                        

    iTunes 10 for Mac- Change your Apple ID account information

  • HT5312 I forgot my security question answers, how do I reset them?

    I forgot my security question answers, how do I reset them?

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I need help please!!! I forgot my security question answers how do i get them or make new ones

    Please help me!!! I forgot my security questions answers how do i get new ones or my old ones

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT5312 HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?

    HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?
    my temporary pin is 2791

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.
    Change iTunes Store Country on an iDevice
    1. Tap Settings;
    2. Tap iTunes & App Stores;
    3. Tap View Apple ID;
    4. Enter your user name and password;
    5. Tap Country/Region;
    6. Tap Change Country/Region;
    7. Select the region where you will be located;
    8. Tap Done.
    Also, see How to Change Your iTunes Store Account Location | eHow.com.

  • HT201363 i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

    i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87765)

  • HT1491 I can't remember my security questions.  How can I find the answers in order to purchase my first app?

    I can't remember my security questions.  How can I find the answers in order to purchase my first app?

    Go to: expresslane.apple.com
    Under product categories choose iTunes
    Then iTunes store
    Then account management
    Press continue.
    Now choose iTunes store security and answer the bullet questions and click continue.
    Sign in with your appleid and press continue
    Under contact options fill out the information and advise iTunes that you would like your security/challenge questions reset. Click send.
    iTunes will respond to you within 24 hours by email.

  • HT1918 I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

    I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Forgot my security question answers, how do I reset them?

    I forgot my security question answers...... How can I reset them??? Help!!!

    It's not due to lack of reading the screen.  I'm getting the same thing on one of my apple id accounts.  I logged in using two other accounts I have and each had a slightly different behavior.  One had the "reset password by email" button above the security questions that I could modify just fine.
    However, my primary account which is used for accessing other services with Apple will not allow me to see the "reset password by email" or allow me to edit my security questions.  It gives me a combination of two questions out of three possible.  Unless I get the answer right, it will not let me reset the password or change my security questions. 
    I've scanned the web pages in painful detail and am not missing any instructions or other links that might help get around this "chicken and the egg" problem.
    The primary difference between the problematic Apple ID and the others I've used is that it was associated with a Family Pack mobile me/.mac account.  It was the primary account.  Wonder if there is some special code to protect the primary account id so that the other five Mobile Me/.Mac accounts won't get compromised.  Just grasping at straws ...

  • I forgot my security question answers, how I can reset

    I forgot my security question answers. How I can reset

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89907)

  • HT201303 i forgot my security question answers - how do I change

    how do you access or change account info if you forgot your security question answers and have no alternate email address set up to verify.

          Congratulations on being the next victim of Apple's current SNAFU!      
    If you don't have a rescue email address set, then you're SoL.
    If you do, then reset your info and check in there.
    If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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