HT1918 I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

The Three Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

    I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to.  I haven't backed up my ipad or photos for a while. 

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • HT5312 Itunes is telling my security questions. answers are wrong. When they are right. How can i fix this problem? My account is locked.?

    So how do i fix this? Can i change them now?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (102415)

  • HT3702 I'm TRYIN to dwnload an app however it's fails bc the security code on my card is incorrect however it is correct how can I resolve this issue

    I'm TRYIN to dwnload an app however it's fails bc the security code on my card is incorrect however it is correct how can I resolve this issueU

    This happens to me as well

  • HT1918 I forgot my security question answers. It's not letting me change them if I don't know them. What do I do?

    I forgot my security question answers. It's not letting me change them if I don't know them. What do I do?

    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT1918 i forgot my security question answers what do i do

    I forgot my security question answers what do i do??

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • I forgot my security question answers and the info apple has is not working for me and I don't want to call them, how do I reset my security questions?

    I forgot my security question answers and the info apple gave to me didn't help, how do I reset them, I also don't want to call them?

    From http://support.apple.com/kb/HT5665 :
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers (the steps half-way down that page should give you a reset link)
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset - which is likely to be by phone as they need to confirm your id and that it's your account.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I forgot my security question answers but there is no option to email rescue address when I am managing my Apple ID..

    It says in the article for rescue email and security q's in the picture in step 5 that you can email your rescue address if you forgot your security question answers. However, when I am managing my Apple ID there is no option like that..Please help!

    You should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your account/security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT1918 I forgot my security questions passwords, is there a way I can reset them?

    I forgot my security questions passwords, is there a way I can reset them?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • HT1918 i forgot my security question answers how can i  find it or change it ?

    i forgot my security question answers

    You will only get the option to send reset info if you have a rescue email on your account - from that linked page :
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    You will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down that page to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT1918 I forgot my security questions answer what can I do to reset it

    What can I do to reset my security questions

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75387)

  • HT1918 i forgot my security question answers

    i forgot my answer to security ? so how can i buy product?

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT201263 My daughter forgot her security questions/answers, is there a way to reset it?

    I forgot the answers to my security questions.  How can I recover them or change them without having to answer them?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1918 forgot my security question answers

    forgot my security question answers what do i do?

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • Forgot my security question answers, how do I reset them?

    I forgot my security question answers...... How can I reset them??? Help!!!

    It's not due to lack of reading the screen.  I'm getting the same thing on one of my apple id accounts.  I logged in using two other accounts I have and each had a slightly different behavior.  One had the "reset password by email" button above the security questions that I could modify just fine.
    However, my primary account which is used for accessing other services with Apple will not allow me to see the "reset password by email" or allow me to edit my security questions.  It gives me a combination of two questions out of three possible.  Unless I get the answer right, it will not let me reset the password or change my security questions. 
    I've scanned the web pages in painful detail and am not missing any instructions or other links that might help get around this "chicken and the egg" problem.
    The primary difference between the problematic Apple ID and the others I've used is that it was associated with a Family Pack mobile me/.mac account.  It was the primary account.  Wonder if there is some special code to protect the primary account id so that the other five Mobile Me/.Mac accounts won't get compromised.  Just grasping at straws ...

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