HT1918 I forgot my security questions passwords, is there a way I can reset them?
I forgot my security questions passwords, is there a way I can reset them?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)
Similar Messages
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HT201363 I forgot my security question what do I do so I can reset it
I forgot my security question what do I do so I can reset it
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108132) -
is there any way i can reset my i pod or open it with it being disabled and i dont have password, is there any way i can reset my i pod or open it with it being disabled and i dont have password?
You will need to restore your iPod from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't sync then you will need to try recovery mode.
Read this: http://support.apple.com/kb/ht4097 -
I forgot my security question answers. It's not letting me change them if I don't know them. What do I do?
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
HT5312 i forgot the security questions and i have no idea how to reset them
hey, how do I reset my security questions? i done it before many times but today i forgot the security question answers. also, I've been using the same devise everytime which is my ipod touch.
Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I restored my computer and forgot to backup my bookmarks is there any way i can get them back?
i restored my computer, its a windows based laptop, and i forgot to backup my bookmarks and import them. my question is, is there a way that i can get them back. i have the original mozilla folder that goes into the c drive and all of its contents.
Easiest to go to the Firefox Profile Folder is via this button.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.
* Use %APPDATA% in the File name field or make sure that you see hidden folders.
* http://kb.mozillazine.org/Show_hidden_files_and_folders
* Vista/Windows 7: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\ -
HT201263 My daughter forgot her security questions/answers, is there a way to reset it?
I forgot the answers to my security questions. How can I recover them or change them without having to answer them?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I need help please
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Help guys! My apple ID was locked. What should I do?
Hi applebb,
Here's a link with instructions for both if you do have a rescue email address, and if you do not have one:
https://discussions.apple.com/thread/4286784
Hope this helps!
Cheers,
GB -
I forgot my security questions for itunes to purchase songs. Can I change it?
I forgot my security questions. Is there any way to change that?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75260) -
HT1918 I forgot my security question and my rescue e-mail address??
I forgot my security question and my rescue email address what can I do please help!
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111156) -
HT1918 i forgot my security question answers what do i do
I forgot my security question answers what do i do??
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104203) -
I forgot my security questions answers. cant find the way to reset them
I forgot my security questions answers. cant find the way to reset them
Try this Discussion...
https://discussions.apple.com/thread/4305745 -
I forgot my security questions for my apple Id now I can't purchase anything
I forgot my security questions for my apple Id now I can't purchase anything
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(78532)
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