HT1918 I FORGOT THE ANSWER OF SECURITY QUESTION. WHAT CAN I DO?
The screen of my ipad mini cracked, where can I change it
Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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Similar Messages
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Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
i want to change my password, somebody is using my ID,i follow the rules but unfortunatly i forgot the answer of safety question what can i do?
i recieve a mail form apple team showing reset password link but its not openingI rang Apple and they could noy help me.
They are often pretty impatient with these questions.
You will need to contact iTunes Support for this. Be prepared to supply the answers that you do know, plus some additional personal information that only you will know.
Start here: https://expresslane.apple.com/
Click iTunes > iTunes Store > Other iTunes topics and questions. Eventually you get to a point at which you can compose a thoughtfully worded email. Apple will respond via email within a day. Be sure to check your spam folder for this reply.
Normal business hours apply, so you may have to wait until Monday. They will ask you for more personal information, and then you will have to wait for another reply which will provide instructions for resetting your password as well as answers to the security questions. Good luck! -
Good evening ...
I have an account in appel and I have purchased a card
But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
How can I change my answers to security questions??Hello, yazanalmasri0.
If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
I forgot The answer of security question ? What can I do I want to download someone
I forgot The answer of security question ? What can I do I want to download someone
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I forgot the answer for security questions, I don't know how to recover my account.
Please help me. Thank you.Also my computer wont let me get on icloud.
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I forgot the answer of security questions. Please help me !
I am living in Hồ Chi Minh City Vietnam. My English is not good.
Now I am need you help me because I don't forgot the answer of security questions in my iPhone.
My cellphone is +******
My name is alvintinh .
Please help me
Thanks
Best regards
Alvintinh
<Personal Information Edited By Host>You need to ask Apple to reset your security questions; as described in this article, it can be done in Vietnam by phoning 1-201-0288 and then 800-708-5413.
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I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.
you will want to call apple and if they can verify your account then they can reset the questions
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Forgot the answer for security question
Hi
Forgot the answer for security question and I want you to send me a link to my e-mail reset it t ( [email protected])
Please help me I can't purchase anything because of this issueAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Hi,
How can I recover or re-activate my password if my account is blocked and I have no access to my email adress associated with my apple id, and worst case scenario, I forgot the answers for security questions...
Thanks,I forgot my password
Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
I forgot my security answers and have no rescue email
Go to https://getsupport.apple.com click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my account?
Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
As to whether you can work with Apple via email on this issue I can't say for sure, but you can contact them via this web page:
http://www.apple.com/support/appleid/contact/
and see if they can help. It's mostly going to be an issue of you being able to prove to them that you are the account owner.
Regards. -
hi I forgot the answer of security question and my account locked .. how can i contact apple support by email ?
Hi Ahmed,
You can contact iTunes Support by email here:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
HT5312 forgot the answers to security questions. help.
forgot the answers to security questions. help.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
TS2446 If I've forgotten my answer of the first purchase security question what can I do ?
I forgot the answer of security question . How can I do ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT201303 i forgot my answers of security question what should i do ????
Hello,
i forgot my answers of security question of me, i want to reset the question or send my answers to my email. i dont know how does it happen but im so upset for that.
need ur help plz thank u
regards,
Lolo alshareefIf you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
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