HT1918 I go to my payment account but it does not give me the option to remove it plz help
Plz help I don't know how to remove payment info when I go to
Payment account it don't give me an option to remove it
Is the item compatible with your model iPod and iOS version? If not you will not get a Buy option.
Have you purchased media from that country's iTunes?App store before?
Similar Messages
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I am trying to authorize my computer, I have followed the on screen instructions but it does not give me the option to authorize.
Please help!Always remember to 'de-authorize' you computer when selling or sending for service. If sending for repairs you might not get the same mother board or HD back and some how this counts as an authorized computer against your count.
MJ -
I am trying to delete photos off my photostream. I have logged on icloud.com and clicked advanced and then I was told to click on reset photo stream. When I click on advanced, it does not give me the option for reset photo stream. Any suggestions?
Welcome to the Apple Community.
That option was removed some time ago. You can delete any photo from photo stream on any device where you are logged into your account. -
My audiobook which I purchased will not download
Hi there Otraveling,
You may find the information in the article below helpful.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
-Griff W. -
It does not give me the option to choose 'NONE' as a payment option
I want to create my account with no credit card linked to it, But
It does not give me the option to choose 'NONE' as a payment option.
please helpThe None option is not available in all locations.
Reset your iPhone then try editing your payment credentials.
Tap Settings > General > Reset > Reset All Settings
No data is lost as the result of a reset. -
In the billing section under select payment method it does not give me the option to select none
Did you create a NEW account using the instructions in Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card using an email address you had not previously used with Apple?
You have to.
Maybe that option is not available in your country. It works in the USA
You have to follow the instructions -
I am setting up a new iTunes account and do not have a credit card. When I am setting the new account up it does NOT give me an option of "none" in lieu of an actual credit card. What do I do?
How did you create it ? There are instructions on this page for creating a new account (the instructions won't work with existing existing account) without giving credt card details : http://support.apple.com/kb/HT2534
e.g. if currently logged into an account then log of it, then find a free app in the store, click on its free 'price', and you should then be able to create a new account during the 'buying' process and get 'none' as an option on the payments screen -
When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.
What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.
I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID. In any case, you will have to remember the password related to the account used for your purchase. If you don't, just use the link above to try to retreive your password. -
I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down
Just found the answer - if you have the sam problem look here for the answer:
https://discussions.apple.com/thread/5769424?tstart=0 -
Any advice on how to switch to ICloud on my 3g IPhone? I am supposed to install OS 5, but the dialogue box says that my 4.2.1 OS is the current version and does not give me the option of downloading OS5. Apple says I have to be running OS5 to switch.
"iCloud requires iOS 5 on iPhone 3GS or later, iPod touch (3rd and 4th generation), iPad, or iPad 2; a Mac computer with OS X Lion
From here > http://www.apple.com/icloud/ -
HT1420 itunes- going into my account it does not give me the option to authorize my new computer
we just got a new computer, it will not play any of our music, and when i go to authorize it, it does not give me an option to do that. can anyone help?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97597) -
I purchased a complete album, but most songs are only about a minute in duration rather than their actual lengths. The times showing indicate the full song was downloaded, but in reality, its like listening to a sample. I want to get entire songs, but the itunes list shows it as downloaded, so it does not seem to give me the option to download again. I sure would like to get what I paid for. Any suggestions?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
HT4915 I deleted music from itunes but it didn't give me the option of removing it from icloud
I downloaded an album by mistake so deleted it off of itunes but when I was deleting it said that it would still be in icloud & would only give me the option to "hide" in icloud & not delete. Is there anything else that I can do, thanks
I am having the same problem. I have tryed to fix all of my music metadata and re-upload to the could so it will have the right information but it just keeps pulling up the old hiden music
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I am not sure if I am in the communit I need to but I need to change my iTunes password and when I try it ask me for security qestions that I obviously forgot...and it does not let me proceed....help
Hey neener64,
If you can't remember your security questions and answers, the optional rescue email provides a way to reset them. You can read more about that here:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you did not provide a rescue email address, you can't reset your security questions and you'll need to contact iTunes Store support to have them reset.
Welcome to Apple Support Communities!
All the best,
Delgadoh -
I tried to remove my credit card information from the iTunes Store and from my IPad there is no option of none only edit
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom
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