HT1918 I have an Apple ID which I have not used at the iTunes store yet, but when I try to log in I am asked to review my account and when I click okay the billing information page comes up, however, I do not use a credit card and there is no option to ch
I have an Apple ID and a password, but when I try to sign in I am asked to review my account. When I click okay, it takes me to the billing information page and since I do not use or have a credit card anymore, I want to change the payment option, but there does not seem to be anyway to change this, as the only options available for payment are three different types of credit cards. How do I edit this information so I can pay by PayPal or have the payment option as none? I would like to be able to purchase music using a PayPal account. I have sent three emails to support and have not been able to fix this problem. Would appreciate any help on how I can change the payment information.
I have just worked this out; see below
https://discussions.apple.com/message/15404253#15404253
Similar Messages
-
If you guys can help out I'd appreciate it
You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I have an apple id which I have been happily using to purchase from iTunes and it appears magically on iPad and iPhone, MacBook and partner's iPod touch. Now I have done something wrong in iCloud and my mobile me Id comes up on iPhone and iPad so I can no longer purchase using this and i can't find a way to reset What should I do? I want to be able to buy apps from iPhone and iPad from this same account and still synch with my mac book and share with my partner's iPod touch.
Any suggestions?We are users, not Apple. We cannot trace your phone, and neither can Apple.
Please change every password you have. Posting your email addresses and Apple IDs on a public forum is insane. Hopefully a Mod will edit them out for you. -
installed itunes, checked in, I try to download free applications out the window: this Apple ID has not yet been used with the iTunes Store. But the mail I receive, that I'm registered, and I have an Apple ID, please help find out!
Diana,
This could be a delay while internal service records were updated. Check it out again - is it okay for now? -
I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store
I have the same problem but the solution Wendyz99 did has not been successful for me. Part of the itunes store loads on the right side where the tabs for Quick Links and Top Charts are but the center section of the page is white. Also if I click on a song that is in the top chart area it will take me to the page but I'm not able to purchase the song or preview the song.
I feel I have tried all the solutions I can find on line and even had conversations with apple tech with no help.
I have down loaded the Autoruns program and in the winstock providers I have Bonjour and Microsoft Windows Live ID Namespace Provider. I have removed Windows Live and this still does not resolve the problem. I am at a complete loss. I am running windows 7, 32bit. Someone please help! -
i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?
I don't know - but I am having the same problem and have not had any useful help from Apple Support. Everything they told be to do has been done and it hasn't fixed the problem.
-
I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers
Hi, bradley158.
Thank you for visiting Apple Support Communities.
Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
I updated to the latest version of iTunes and now I can't go into the iTunes Store. Every time I try, the program closes. Any suggetions?
Reading multiple threads here and other sites. Very frustrating without a possible solution in sight so far.
-
I can't get any updates or download any new apps from iTunes because I "cannot connect to the iTunes Store" or sometimes it says server. I have no trouble getting my email or surfing the Internet, so it is a problem specific to accessing iTunes. Incredibly frustrated! Please help!
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
The iTunes Store is Temporaraly Unavailable. Try Again Later.
It has said this for the past month or two and i cannot access the Itunes Store.
Hello hani_el_korek,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
"We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Best of luck,
Mario -
The Itunes store is temporarily unavailable please try again soon.
Yesterday I downloaded Itunes onto my family's computer (Windows 8) I have been having problems signing into my account. I can go onto the Itunes store and look around, listen to sample tracks etc.
This keeps popping up - We could not complete your Itunes request. The Itunes store is temporarily unavailable. Please try again later.
Well I did and still nothing. I checked to make sure my Apple ID is working (it is)
Is there anyone who can help me figure this out?Hello doondoon87,
The following article provides steps that can help get the iTunes Store working correctly again.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
HT3541 I'm not able to complete my billing with my credit card is there any other options
I'm not able to complete my billing with my credit card is there any other options
See
Why can’t I select None when I edit my Apple ID payment information?
and
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application. ...
Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. …
First you must download a free app from the App Store. When you are asked to sign in with your Apple ID, select "Create new account". Accept the terms and conditions checkbox, then click Continue. After you enter all the requested personal data, click Continue.
When you are asked to select a payment method, select "None".
That's all there is to it. -
please help
Choose the None, no credit card, option.
This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941 -
When I try to open the Adobe software, it asks from the Redemption Code when on an Adobe web site. The instructions that came in the download say that this is a 24 digit code of numbers and letters. The only thing I got from Amazon was an Order Key, which is also 24 digits, but only numbers and the software didn't like that code… I walked through the steps on the Adobe web site to get my redemption code, but the final step before giving me my redemption code is to enter my redemption code… I have to enter the code for them to give me the code…??? Am I missing something??? Do I get this "Redemption Code" from Amazon, or from Adobe?
You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.
Maybe you are looking for
-
I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help > updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Cam
-
HP Officejet Pro L7780 - Document feeder not grabbing pages. The feeder is not feeding pages through
I have an Officejet L7780 that is not feeding through the document feeder. It gets stuck with the first page, and tries to roll in the page but it gets stuck with it. I've not been able to make it feed through, but I can grab a portion of the page t
-
Constant inconsistency and problems
Hi, it's occurred to me that everywhere I go recently people I know are reporting their terrible experiences with BT. Where are they going so wrong, so constantly? Why isn't anything ever done about the problems? Why are people constantly being to
-
HT4009 How do you get refund on misuse of apple id in "in app purchases" with kids games?
These in app purchases within games are too easy for kids to get caught up in the occassion. In my case my 10 year old daughter made an error of judment having remembered my apple id from long ago she got sucked into the buy extra points with money.
-
How to avoid multiple messages in Moni
Hi all, i am doing a Multiple Idoc to file scenario. evryday 30000 Idoc will be sent . have to collect all the record in a single file.The scenario is working fine. But its creating 30000 entries in moni... is there any way to send all the Idocs or m