HT1918 I have been unable to update my credit card information in the payment information section... Help!!

I'm trying to update my credit card information and it doesn't allow me to do this - it says to contact iTunes support but I don't know why...

We are fellow users here on these forums, we won't know why either.
You can contact iTunes Support via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT1918 I'm not able to update a credit card information in the billing area of my account, why?

    I'm trying for quite some time to update my credit card information and I'm not able. I keep getting a contact itunes support msg. The only way for me to be able to fund my account is thru gift cards. Why?

    Click here and request assistance.
    (87068)

  • HT1918 I have entered and re-entered my credit card information and it keeps telling me to enter a valid security code and I'm looking right at my card and the code is correct but I can't get past this step.

    I can't get past the entering my credit card info.

    See if the troubleshooting on this page helps : http://support.apple.com/kb/TS1646

  • HT1918 When I update my credit card information it says unable to many credit cards being used

    I been trying to update my credit card information but it says unable to many credit cards being used

    iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646 see also tips in https://discussions.apple.com/thread/4245338
    Long thread on security code error with some things that worked for some people - https://discussions.apple.com/thread/2045791
    when i enter my security code for my credit card it says its invalid - https://discussions.apple.com/thread/3798384

  • After updating to  Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list.

    After updating to  Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?

    Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

  • I have been unable to update iTunes on my Windows PC.

    I have been unable to update iTunes on my Windows PC. An error message keeps coming up saying a .dll is missing. My daughter has experienced the same issue with her PC. No problems with my iMac or iOS devices. I thought I may have some corrupted files, so I deleted iTunes and attempted to download it. The same error message came up, and now I don't have iTunes on my PC.  Has anyone experienced a problem with an update of iTunes on a Windows based PC?

    An error message keeps coming up saying a .dll is missing.
    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

    Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

    Try deleting the iPod Photo Cache on your computer.
    http://support.apple.com/kb/ts1314

  • I updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?

    i updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?

    Have yu tried the standard fixes:
    - Reset the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Restore the iPod via iTunes,  First from backup and if problems persist, restore to factory defaults/new iPod.

  • I am unable to update my credit card is there a way to have my account reset

    I am unable to update my credit card is there a way to have my account reset

    Yes there is!
    Despite its flashy features and not being a standard beige box, Apple's iPad is a computer just like a laptop or desktop. And, just like laptops and desktops, sometimes iPad apps freeze, and the iPad gets stuck along with them. To fix this, you need to reset the iPad.
    Begin by pressing the hold and home buttons at the same time. The hold button is the one on the top right corner of the iPad. The home button is the round one at the bottom center of the iPad's front
    Continue to hold these buttons until one of two things happen: either the screen will flash and go dark, or a red slider will appear at the top of the screen
    If the slider appears, you can slide it to the right to turn off the iPad (or tap the cancel button if you change your mind)
    When the iPad's screen goes dark, the iPad is off
    Restart the iPad by holding down the Hold button until the Apple icon appears. Let go of the buttons and the iPad reset will be complete.
    Resetting the iPad shouldn't normally cause you to lose and data or settings.
      These instructions apply to the following iPad

  • HT2204 Althrough I have updated my credit card information, but still unable to use the apple ID.

    Althrough I have updated my credit card information, but still unable to use the apple ID.

    If you are making use of a "subscription" desktop application the subscription has to be "active" (paid up).
    Once your updated info is processed you'll be able to use the subscription application.
    As Bernd wrote - Adobe Reader is free (download, install, use).
    Be well...

  • HT1918 I am trying to update my credit card information

    I am trying to update my credit card information and itunes/ipad is telling me my security code is invalid even though im holding the card in my hands and clearly have the right number. I double and triple checked all digits of all the number, and still, it tells me invalid security code.

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help

    I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help

    Thank you Steve. Will do it straight away.
    We can can continue talking this evening, no prob.
    Rgds
    Marco
    Il giorno 16/mag/2014, alle ore 19:12, SG... <[email protected]> ha scritto:
    I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
    created by SG... in Photoshop General Discussion - View the full discussion
    Hi,
    When did you make the purchase? Can you try signing out of the CC desktop app, and then signing back in?
    I'll see if I can get direct support sent your way as well. How much longer are you available for this evening? We can communicate directly as well if you prefer.
    regards,
    steve
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6385161#6385161
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  • Struggling to update my credit card information

    [Topic title updated by moderator to be more descriptive. Original topic title was: "credit card update."]
    I'm finding impossible to update my credit card information.
    I've been given a new credit card due to the increasing number of hackings that are going on. 
    BUT Skype are not letting me input this new information
    I don't mind the skype credit offer that has worked for me, not getting cut off mid conversation.
    BUT trying to find a customer service number to chat to someone in person is impossible to find.
    Not sure is Skype even has a customer service phone number.
    I couldn't find one after searching the skype website site for 45 minutes.
    A customer service phone number should be one of the easiest things to find on a website!
    NOT with skype!!!! Why is that??
    Customer still want to chat to a live person n get your questions anwered FAST!!!
    So I'm being forced to write my grievance on this chat page
    In the hope that someone will be able to help me sort this frustrating problem out.
    Thank you for reading this post n hope you can help me. 

    From a previous post of mine, hope this helps:
    Yes, way back I think page 1 of this thread, I thought I had to add a new card (I only wanted to have a new expiry date) , then delete my old one (expired). I did this, so was using a card I didn't want to use.
    Now at last I've cracked it. You say you want to buy some credit. You then get the choices.
    1. Use the registerd card (in my case expiring of course) or
    2. use a new payment method.
    Choose option 2, enter the 'new' card details with (of course this is your  'new' card because it has a new expiry date. The purchase goes through and your 'new' card is now registered. You then delete the 'old' card....sorted! Hope that makes sense the way I've described it. And by the way if you have auto recharge you need to tell the auto recharge to use your 'new' card.

  • I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • ITunes and app store will not let me update my credit card information

    I'm trying to update my credit card information on my Mac, but iTunes won't let me. It continually states "Your credit card information does not match your bank's records itunes" but I am 100% sure I am inputting the information right (I've been doing it for hours now), the card is active, and it works--I just purchased something elsewhere. What is happening? What should I be doing?

    Check in with iTS to see if there is something else going on you don't see...
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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