HT1918 I have forgotten my itunes security answers to the questions...how do I fix this?

I have forgeton the answers to my security questions in itunes? How do I fix that?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Similar Messages

  • I forgot my security answer to the question How can I change my security question

    I forgot my security answer to the question How can I change my security question

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • Every time I turn on my computer and open Firefox all my add ons are open in tabs and I have to enable all of them all the time, how can I fix this?

    I'm using Firefox v. 20.0.1 and Windows 7 Home premium 64 bit.

    Which security software (firewall, anti-virus) do you have?
    It should be necessary to confirm that you want to install third-party extensions.<br />
    This usually indicates that other software is messing with files in the profile folder and is corrupting them.<br />
    This can either be the extensions.sqlite database file or the prefs.js that stores first run prefs (the first is the most likely cause).
    Do you have any cleanup software running on a schedule that may be causing this?
    Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
    *https://support.mozilla.org/kb/Profiles
    New files will be created when required.
    See "Corrupt extension files":
    *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
    *https://support.mozilla.org/kb/Unable+to+install+add-ons
    If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
    If this hasn't helped then also try to delete the addons.sqlite file.

  • I'm trying to open the portal for our personal account in school but im getting "safari cannot open the Page because it could not establish a secure connection to the server"  how shall i fix this?

    But the way, im using ipad with ios 5.1.1

    No I can't open that site with Safari, but with Puffin Web Browser on my iPad I can open that site!
    http://itunes.apple.com/app/puffin-web-browser/id406239138?alreadyRedirected=1&m t=8

  • I got a new laptop and I can't sync all my music onto iTunes without iTunes saying it will erase my songs on the phone, how do I fix this to where  I can put all my music on my laptop?

    I got a new laptop and I can't sync all my music onto iTunes without iTunes saying it will erase my songs on the phone, how do I fix this to where  I can put all my music on my laptop?

    If you do not have access to the iTunes Library on your Old computer... or its Backup...
    See these 2 Links...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991
    If you do have access... See Here...
    iTunes: How to move your music to a new computer

  • I have Downloaded A Album by Rhianna and after 40 seconds of playing the first song it skips and goes onto the other song on the album , how do i fix this ?

    I have Downloaded A Album by Rhianna and after 40 seconds of playing the first song it skips and goes onto the other song on the album , how do i fix this ?

    Delete the song from your library and re-download it from the Purchases section of the iTunes Store.
    http://support.apple.com/kb/PH12491

  • After our computer crashed,itunes no longer recoginizes our ipods.How can I fix this problem?

    After our computer crashed,itunes no longer recoginizes our ipods.How can I fix this problem?

    Okay, update on my previous message:
    I have replaced my iTunes-folder with a back-up version of the old one. Luckily this turned my podcasts back to normal and replaced the new 'library' with the old one.
    This also solved the problem of having to erase your iPod or iPhone, which is no longer necessary.
    So my solution is:
    1. back-up your iTunes folder (located at 'User/Music/iTunes/')
    2. remove iTunes 9.0.3 completely (http://support.apple.com/kb/HT1224)
    3. drag the iTunes folder back to the Music folder
    4. Re-install iTunes 9.0.3.
    It worked for me.

  • TS2446 I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

    I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

    Hi kmkrodel,
    I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues accessing iCloud on your Mac or iPad after a change in your Apple ID password, you may find the following article helpful:
    iCloud: Account troubleshooting
    On the other hand, if you are talking about sharing files from your Mac to specific apps on your iPad via iTunes, then this article may be of more use (Note: When using this function, you will only see apps that support file sharing, not all apps on the device):
    iOS: About File Sharing
    Regards,
    - Brenden

  • I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?

    I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?

    Hi Will555uk,
    Thanks for visiting Apple Support Communities.
    If your iPhone is restarting unexpectedly, I recommend starting with step three in this troubleshooting guide:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
    Jeremy

  • I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

    I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

    http://support.apple.com/kb/TS1591
    You may have to remove & reinstall the AMDS, as described in that support article.

  • TS1362 a few songs that I have purchased dont play the whole song one skips the whole first minute and 2 others stop before the end of the song. how do i fix this/

    A few songs that I have purchased on Itunes have stopped working correctly. One skips the whole first minute and two others stop playing long before the end of the songs, how can I fix this without having to buy the song again?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • TS2446 i didnt forget my password i just forgot the ancwers to my security questions. how do i fix this?

    i didnt forget my password i forgot the ancwers to my security questions. how do i fix this?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off.  How do I fix this?

    I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off.  How do I fix this?

     
    http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup 

  • I have rented a video on my iphone but when I got to play it on the apple tv it is only playing the sound how do I fix this?

    I have rented a video and when I go to play it on apple tv from my iphone it only plays the sound, how do I fix this?

    if it's not iphone4s or later it does not support airplay mirror

  • My music won't play on iTunes Radio or my music. How do I fix this?

    My music won't okay from both, iTunes Radio
    and my music. How can I fix this?

    Try resettng the SMC as well

Maybe you are looking for

  • Recaptcha not working blank associated values

    I have two issues it seems and any help would be appreciated.  on the page www.socalda.org/meetfrm.php I built a form in Dreamweaver to add meeting changes and then the information is sent to me and one other person in charge of the material.   The f

  • How to Handle Dynamic actions in batch mode???

    Hello Experts, We have a requirement where we need to automate PA40.  The data would be sent in csv file and we need to perform the required steps to insert data into Infotypes. The issue is in batch mode (background mode), the dynamic actions wouldn

  • Should I get stock 20" 2Ghz with 2 year or upgrade HDD+Wireless mouse+1 yea

    Ok In the UK John Lewis sell the iMac with a 2 year warranty as standard. However it has to be a stock one. Looking on the Apple UK store I see the upgrade from 250Gb HDD to 320 HDD is £29 and the Wireless mouse £12, so I was going to go for that, bu

  • Photoshop und Bridge CS 5 Dateiinformationen anzeigen

    wenn ich versuche über Bridge oder Photoshop Dateiinformationen anzuzeigen erscheint nur ein graues Fenster ohne Daten nach einer Weile hänget sich das Programm dann auf weiß jemand Rat?

  • GSS Migration

    Hi Would like to get feedback on the best way to migrate Microsoft External DNS servers to GSS managed DNS servers. We currently have primary and secondary Microsoft Internt DNS servers one in primary data centre and the other in backup data centre.