HT1918 i have forgotten the answers to my itunes security questions. someone please help me!!!

I have forgotten the answers to my old security questions as I made my itunes account years ago but I have never really used it that much. I now have $50 on my account from Christmas and I CAN'T PURCHASE ANYTHING because i don't know the answers to the 2 security questions.
I have seen on youtu** that you can go to your apple ID account and click security questions and you have the option to change/edit the questions & answers, I don't have this option at all.
HELP ME PLEASE

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

Similar Messages

  • HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
    Thanks.

  • I have forgotten my answers for my iTunes security questions.  What do I do?

    I have forgotten my security questions for my iTunes account.

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • TS3297 I have forgotten my answers to my iTunes security questions what can I do?

    I tried to purchase something on I tunes and it requested I answer further security questions that I do not remember the answers to what can I do ?

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5312 I have forgotton the answere to my second security question so that i can change my password. I have tried more than 8 times

    I have forgotten the answerer to my second security question and i have exceeded 8 attempts. How should I proceed? I wanted to change my password .

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104422)

  • I forget the answer to my itunes security questions, How do I change them?

    I forget the answer to my itunes security questions, How do I change them?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I forgot the answer of my itunes security question help me pls

    good afternoon i have problem to my itunes account any one can help me pls? i buy itunes card to buy some games from appstore but when i buy the games from appstore itunes always ask me the answer of my itunes security question and the problem is i forgot the answer of my security question any one can help me how to reset my security question? i really need help pls
    Thank you.

    If you have a rescue email address on your account (an alternate email address is different) then you can use that to reset them : If you forgot the answers to your Apple ID security questions
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • I can´t change the answers to my itunes security questions

    I can not purchase  an app with my new itouch because I don´t remember the answers to my itunes security questions. How can I change the answers?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76907)

  • I cant remember the answers to my itunes security questions. Therefore i cant buy any new apps,films, podcasts etc.Please help.

    I cant remember the answers to my apple security questions. So it wont let me buy anything on the itunes or app store. Please help.

    The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • I do not remember the answers to my iTunes security questions and I can not reset them.  How do I do it?

    I cannot remeber the secruity question answers and the system won't let me reset them.  How do I reset the questions?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • Im new mac book air user i have forgotten the computer password how to retrieve it? please help

    hi , i have forgotten my macbook air  adminstrstor password how can i retrieve it back? please reply.

    Reset Password
    http://pondini.org/OSX/Password.html

  • HT1918 How to change the security question if I have forgotten the answer

    I have forgotten the answer to my security questions, how do I change the questions/answers?

    You may contact the iTunes Store Support for assistance:
    http://www.apple.com/support/itunes/contact/

  • HT201363 l have forgotten the answers to the securit questione

    Hi my name is pouria my apple id ******* l have forgotten the answers to the securit questione and there is no rescue email  security questions Please connect me to the security department
    Security is a security section to connect me please help me reast my question securety. Tnq
    <Personal Information Edited by Host>

    Hi pooria.hooriyoo,
    Welcome to the Support Communities!   The link below will help you get in contact with our Apple ID account security team to help resolve your issue:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    - Judy

  • Okay, so I have forgotten the answers to my security questions

    I have forgotten the answers to my security questions! Now,  I can't make purchases in the App Store. How do I recover my answers, so I can then change them!!

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96191)

  • HT6170 I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."

    I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."
    how can i reset them?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

Maybe you are looking for

  • Using a US Time Capsule in France - Adaptor or New Power Cord?

    I need to use my US TC in France, but I am unsure what is the best method to connect it to power. The Apple Resellers here say I can use any standard Europlug (which is rated for 2.5A and 250V, although the actual voltage supplied in France is 240V),

  • File Sender Adapter error

    Hi All, I hav a simple file to IDoc scenario. recently we had upgraded to SP19. And now when i changed the FTP Sender Adapter parameters (FTP and the User), i'm getting the following error. <b>Message</b> : Channel FTP_Out_TransferStockCount: Sending

  • Video message loading forever

    Problem is simple. I recieved video message and i cant see it. It`s just loading forever. Tried on PC, Android, second PC... Nothing.  Tried everything that i found here, nothing. Even installed DB browser to save video but it doesn`t have link. I wo

  • What week is my mac

    i was wondering how i would find out the week of my mac from its serial number? if i can!!

  • Whats wrong with the code?????

    Hi All Pls can anyone help me, what is wrong with the below code, when ever i tried giving 10 digit number to chk out whether it is prime or not it is giving an NumberFormatException to me, pls can anyone help me... class PrimeNo{ public static void