HT1918 I'm not able to update a credit card information in the billing area of my account, why?

I'm trying for quite some time to update my credit card information and I'm not able. I keep getting a contact itunes support msg. The only way for me to be able to fund my account is thru gift cards. Why?

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  • HT1918 I have been unable to update my credit card information in the payment information section... Help!!

    I'm trying to update my credit card information and it doesn't allow me to do this - it says to contact iTunes support but I don't know why...

    We are fellow users here on these forums, we won't know why either.
    You can contact iTunes Support via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • ITunes and app store will not let me update my credit card information

    I'm trying to update my credit card information on my Mac, but iTunes won't let me. It continually states "Your credit card information does not match your bank's records itunes" but I am 100% sure I am inputting the information right (I've been doing it for hours now), the card is active, and it works--I just purchased something elsewhere. What is happening? What should I be doing?

    Check in with iTS to see if there is something else going on you don't see...
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • TS1646 I am not able to delet my credit card information... Can some one help pls I don't have a bank account any more. So it's not letting me download any apps or upgrade pls help

    Help any one know how to delete old information like credit card info from yr iTunes am not able to do anything on my iPhone or iPad. Pls help thanks

    Try:
    How to remove credit card details?...: Apple Support Communities

  • HT1918 Somehow the country associated with my account was changed to China.  I did not make this change and now the system will not let me update either my credit card information or the country back to the United States.  Help!!!

    Somehow the country associated with my account was changed to China.  I did not make this change.  My credit card information needs to be updated but the system will not let me update either my credit card information or the country back to the United States.  My updated credit card information is not accepted because the country is China.  It will not allow me to change the country until the credit card information is changed. Help!!!

    This exact thing has happened to me. Did you get it resolved? If so, how??

  • HT1918 When I update my credit card information it says unable to many credit cards being used

    I been trying to update my credit card information but it says unable to many credit cards being used

    iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646 see also tips in https://discussions.apple.com/thread/4245338
    Long thread on security code error with some things that worked for some people - https://discussions.apple.com/thread/2045791
    when i enter my security code for my credit card it says its invalid - https://discussions.apple.com/thread/3798384

  • HT1918 I am trying to update my credit card information

    I am trying to update my credit card information and itunes/ipad is telling me my security code is invalid even though im holding the card in my hands and clearly have the right number. I double and triple checked all digits of all the number, and still, it tells me invalid security code.

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Struggling to update my credit card information

    [Topic title updated by moderator to be more descriptive. Original topic title was: "credit card update."]
    I'm finding impossible to update my credit card information.
    I've been given a new credit card due to the increasing number of hackings that are going on. 
    BUT Skype are not letting me input this new information
    I don't mind the skype credit offer that has worked for me, not getting cut off mid conversation.
    BUT trying to find a customer service number to chat to someone in person is impossible to find.
    Not sure is Skype even has a customer service phone number.
    I couldn't find one after searching the skype website site for 45 minutes.
    A customer service phone number should be one of the easiest things to find on a website!
    NOT with skype!!!! Why is that??
    Customer still want to chat to a live person n get your questions anwered FAST!!!
    So I'm being forced to write my grievance on this chat page
    In the hope that someone will be able to help me sort this frustrating problem out.
    Thank you for reading this post n hope you can help me. 

    From a previous post of mine, hope this helps:
    Yes, way back I think page 1 of this thread, I thought I had to add a new card (I only wanted to have a new expiry date) , then delete my old one (expired). I did this, so was using a card I didn't want to use.
    Now at last I've cracked it. You say you want to buy some credit. You then get the choices.
    1. Use the registerd card (in my case expiring of course) or
    2. use a new payment method.
    Choose option 2, enter the 'new' card details with (of course this is your  'new' card because it has a new expiry date. The purchase goes through and your 'new' card is now registered. You then delete the 'old' card....sorted! Hope that makes sense the way I've described it. And by the way if you have auto recharge you need to tell the auto recharge to use your 'new' card.

  • I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • I am unable to update my credit card is there a way to have my account reset

    I am unable to update my credit card is there a way to have my account reset

    Yes there is!
    Despite its flashy features and not being a standard beige box, Apple's iPad is a computer just like a laptop or desktop. And, just like laptops and desktops, sometimes iPad apps freeze, and the iPad gets stuck along with them. To fix this, you need to reset the iPad.
    Begin by pressing the hold and home buttons at the same time. The hold button is the one on the top right corner of the iPad. The home button is the round one at the bottom center of the iPad's front
    Continue to hold these buttons until one of two things happen: either the screen will flash and go dark, or a red slider will appear at the top of the screen
    If the slider appears, you can slide it to the right to turn off the iPad (or tap the cancel button if you change your mind)
    When the iPad's screen goes dark, the iPad is off
    Restart the iPad by holding down the Hold button until the Apple icon appears. Let go of the buttons and the iPad reset will be complete.
    Resetting the iPad shouldn't normally cause you to lose and data or settings.
      These instructions apply to the following iPad

  • HT2204 Althrough I have updated my credit card information, but still unable to use the apple ID.

    Althrough I have updated my credit card information, but still unable to use the apple ID.

    If you are making use of a "subscription" desktop application the subscription has to be "active" (paid up).
    Once your updated info is processed you'll be able to use the subscription application.
    As Bernd wrote - Adobe Reader is free (download, install, use).
    Be well...

  • HT3702 I was send an email from apple asking me to update my credit card information or my account will be cancelled within 48hours is this a valid email from apple or fraud ??

    I was send an email via apple stating that I need to update my credit card information or my account will be cancelled in 48hours. Is this a valid email or fraud. I had the iphone for more than 2 years and did not receive a similar email

    It's a phishing attempt to get your account and payment details (Apple don't send emails like that) . If you still have the email then you could forward it to Apple : [email protected]

  • TS1646 what is issue number when updating my credit card information

    What is issue number when updating my credit card information

    I had the same problem.
    I contacted iTunes Support and they were (eventually) able to help.
    https://expresslane.apple.com/Symptoms.do

  • HT1918 Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?

    Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?

    From that HT3702 page :
    If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
    You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
    The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two

  • HT2731 I have a student who is trying to set up an account however it is asking for Credit Card information.  The choice of NONE does not appear as an option with the credit cards.  Any assistance?

    I have a student trying to set up an App Store account (she has an Apple ID), however she is being asked for credit card information.  The option of NONE does not appear as one of the choices with the other credit cards.
    Any assistance?

    There are instrctions on this page for how to create a new account (it won't work with existing account) without giving a credit card number : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click on 'create Apple id' when 'buying' it.

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