HT1918 I'm unable to make iTune purchases from my phone using my iTune gift card
I'm unable to make iTune purchases from my phone using my iTune gift card, the gift card information is entered on the phone and I can see the credit amount.
I am having the same problem and it is REALLY frustrating.
Exact setup that you have, COMCAST, PayPal, etc....
I have reviewed my account three times with my PayPal info and received confirmation from my PayPal Account but it still won't let me log in. Let me know if you hear anything.
This is a REAL PAIN.
Andy
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I would suggest contacting itunes support as it tells you to do.
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I'm thinking this started either when I got the new iPhone update several months ago, or when I bought a new laptop around the same time. I have authorized the computer and I have gone through every step recommended to solve the problem with no luck.
Hello Daybrook,
Thanks for the question. It sounds like your iPhone 4s is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
HT1491 i have 65.00 in my itunes account, i am unable to make a purchase! WHY?
I have 65.00 in my itunes account, I am unable to make a purchase. WHY?
No idea.
What happens when you try? -
Unable to make a purchase on iTunes
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http://www.apple.com/support/itunes/contact/
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Why can't I update my pymt info?? Is my only option really to wait around 4-5 days, while I am unable to make necessary purchases???
Without details about the problem, there's not much we can suggest other than to contact iTunes Store Support. The iTunes Store has no phone support, so I don't know what call you think you'd be waiting for. Go here:
http://www.apple.com/support/itunes/contact/
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You are in the same country as you have on your iTunes account, and you haven't been trying to use another country's store ?
Try contacting iTunes Support (these are user-to-user forums) and see if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I am unable to make a purchase in an app on my secondary apple I'd device, but I can in the same app from the primary advice. Can anyone tell me why and what can I do to solve this. I do not want to delete and reinstall as I will lose all my credits and progress. Thanks
Then you should contact them:
http://www.apple.com/emea/support/itunes/contact.html -
This apple id is now locked and unable to make any purchases.
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we need much more info
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
ÇÇÇ -
I've accidentally deleted purchases from appearing in iCloud, and iTunes will not even let me re-purchase them, let alone make them appear in "previous purchases" to download.
Are the items still available in the store, and if so have you hidden them (hiding and unhiding) ? Not all content types are available for re-downloading in all countries, and if the content provider has removed an item from the store then it also won't appear for re-downloading.
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How do I make a purchase from the iTunes store using a credit I have? I can't get past the payment window, and don't want my credit card charged instead of my credit.
same here but i cant purchase a movie or anything
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I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?
You do exactly that. Contact iTunes Support. it could be as easy as the wrong address on the billing account. But call them/
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This Apple ID is now locked and unable to make any purchases.
This Apple ID is now locked and unable to make any purchases.
To recover your Apple ID, contact Customer Support.
There was an error in the App Store. Please try again later. (100)There was an error in the App Store. Please try again later. (100)
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why when I am trying to make a purchase from itunes credits do i need to re-enter my credit card info?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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