HT1918 I need assistance with my daughter's purchases today.  She got 2 itunes gift cards for her birthday, @ $15.00 each or $30.  Yet, I'm seeing money come out of my account.

I need to know how my daughter's purchases came out of my account instead of off of the gift cards, 2 @ $15 = $30?

Were the gift cards redeemed on your account? Also, some content, such as gifting apps to others and certain in-app purchases, cannot be bought with iTunes credit so money would be deducted from your credit card.

Similar Messages

  • My  daughter got an itunes gift card and scratched off the redeem code.  Is there any way to find out what the code was?, my  caughter got an itunes gift card and scratched off the redeem code.  Is there any way to find out what the code was?

    Ny daughter got an itunes gift card.  She scrathed off the entire redeem code, so now she can not redeem it.  Is there any other way to find out the redeem code?

    Try Here  >  http://support.apple.com/kb/TS1292
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    And there is this...
    http://www.apple.com/hk/en/support/itunes/store/giftcard/

  • My girlfriend gave me a $25 iTunes gift card for Christmas, so I switched to the Canada store and spend most of it with .02¢ remaining. *Now I want to switch back to my original store, but I can't.

    My friend gave me a $25 iTunes gift card for Christmas, so I switched to the US store and spend most of it with 11¢ remaining. *Now I want to switch back to my original store, but I can't. iTunes keeps saying "You have a store credit balance; you must spend your balance before you can change stores.*

    You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged  to their credit card, but if you don't have a US credit card you cannot do that.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • I got a Itunes gift card from my uncle from the UK and i live in Sweden, how do i use it? It says that my account only allows me to buy from swedish iTunes

    I got a iTunes gift card from my uncle, he lives in England and i lve in Sweden, so i cant use it because it only works in the "UK Itunes". And when i change so i get "UK Itunes" i cant buy it cause my account only allows me to buy in swedish Itunes store... Please help me!!!

    You cannot use it.
    Gift cards are country specific.
    Sorry
    Give it to some in the U.K who can use it

  • HT1541 I live in Canada and have a Canadian iTunes account. How can I purchase an iTunes gift card for a relative who lives in another country?

    I live in Canada and have a Canadian iTunes account. How can I buy an iTunes gift card for a relative who lives in another country?

    Sorry, but it's quite possible that you can't. If there's an Apple Store in the country to which you want to give the gift, you can call them ask ask if they'll accept a Canadian credit card for a gift card purchase to be shipped to an address in the relative's country. If they won't, then you'd have to find an independent reseller in that country that carries iTunes gift cards who could accept your credit card, and there may be none.
    Regards.

  • Actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????

    actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????

    Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
    On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store.

  • Just got an ipad air and while creating my apple ID with credit card, I got to itunes gift card/ itunes gift section and was asked to supply a CODE to proceed with the form but I don't have the code. please how how can i get the code?

    Just got an ipad air and why creating my apple ID with credit card, a CODE was requested in the itunes gift card/ itunes gift in order to preceed with the form but I don't have the code. Please how can I find the code so as to enable me complete the form successfully. Thanks alot

    The iTunes gift card field is optional, you don't have to fill it in - leave it blank if you don't have a gift card.
    iTunes gift cards are country-specific (they can only be used in their country of issue), and they are not available in all countries - so you might not be able to dill it anyway.

  • Ive entered in a itunes gift card a month ago and the credit is no longer showing up in my history or on my account. is there some way to track this down?

    I entered in a redemption code for an itunes gift card a month ago and it no longer is showing up on my account. Is there somewhere to look to locate where AND why I'm not getting the proper credit? The origianl gift card was thrown away after i entered the redemption code in.

    You can pay for iTunes downloads by credit card, gift card or pre-paid card, you just have to have fill in your credit card information in your iTunes account. If you have any credit left over from iTunes cards that you purchased and redeemed previously these will be used up before iTunes starts charging your credit card: How to set up an iTunes Store account

  • HT2736 i entered two Itunes gift cards this morning and still have not recieved a conformation or had the money show up in my itunes account????  What should I do?

    I entered two itunes gift cards this morning, and still have not received a conformation number nor has it shown up in my itunes account.  What should I do?

    Hello Tntingey,
    The gift card you've given your father must be redeemed via the steps below.
    Redeeming iTunes Gift Cards and content codes
    http://support.apple.com/en-us/HT201209
    Cheers,
    Allen

  • HT1918 Putting an iTunes gift card for payment method directly using my iPad

    How do you add an iTunes gift card using my iPad?

    Hi Lilikira,
    Welcome to the Support Communities!
    Click on the following link to purchase an iTunes Gift Card on your iPad:
    Apple - iTunes - Give the gift of music and more.
    iTunes Gift Cards
    iTunes Gift Cards are the perfect way to give the gift of entertainment. You can buy them in different styles and denominations from Apple and from thousands of other retailers. And no matter which card you give, recipients can redeem it for whatever they want to buy — songs, movies, TV shows, apps, games, books, and more.
    Buy from the Apple Online Store
    I'm sure your recipient will appreciate your thoughtfulness.
    Cheers,
    Judy

  • Issue redeeming a US iTunes gift card for Australia registered account

    I received a US iTunes gift card for Christmas but currently have my apple ID registered in Australia. I tried to switch my iTunes store registration from Australia to the US to redeem my gift card, but am unable to do so because iTunes says "you still have rentals that have not expired". How do I delete the rental record so I can switch the country and redeem my gift card? Thanks

    You can ONLY use the itunes store of your country of residence AND ONLY while you are physically located inside the borders of that country.
    Are you in the U.S?
    Do you have a valid U.S billing address on your credit card?

  • Problems with Itunes gift card redemption

    My daughter got a gift card for her birthday so she wanted to set up a separate account in her name.  She thought she had set it up successfully...after choosing an ID and password she entered her gift card number and it told her the balance on her card...however, when she went to sign in so she could shop it would not recognize her ID or password so I went to help her.  I found that it never processed the account, but I never figured out why.  I used her same ID and password and went through the steps to set it up right but when I entered her gift card redemption code it said that the card had already been redeemed.  She is now in tears and I have no idea how to help her.  Is there anyone out there that can tell me what I can do?  Im desperate!!!

    if your redemtion code is unreadable or being refused you will need to contact iTunes Store Support.
    The directions for contacting them is at the bottom of the provided article.
    The best of luck!
    EE

  • After loading Itunes gift card...thrown away months ago...now need verification code again....

    Hi All! My son received an itunes gift card for his birthday a few months ago.  He loaded the gift card onto his ipad and it worked a few times when he made some small purchases.  Now, months later (itunes card discarded) he wanted to buy a game to find that it requires payment verification (using the verification code on the back of the gift card which is gone). His account shows a balance but evidently he cannot use it with the code.  Is there a way around this?

    Under Account Settings....
    it says "Your credit card is about to expire. Please update your payment method."  It has the last 4 digits of a credit card that we don't recognize so we are assuming it must be the iTunes card he loaded last April. It's asking for the "Security Code".  The expiration date month is also in red with the number 2 next to it (meaning February) and the Year is masked with the four dots.

  • Why has my iTunes gift card balance disappeared from my account?

    Received an iTunes gift card for Christmas.  When I took pic of it with my camera, the balance showed up in my account for several days, then just suddenly disappeared.  My account would not use the card when I tried to redeem it.  What the heck happened?  I can't get any response from Apple iTunes support on this.  Very disappointing.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Good Luck.

  • Not able to sign up for iTunes Match with iTunes Gift Card

    Last night I purchased $30.00 worth of iTunes Gift cards , redeemed the cards against my iTunes account and attempted to sign up for the iTunes Match ($24.99 per year) only to find out that I must provide a credit card on file before they will allow me to sign up.  I never imaged that Apple would require a credit card on file. One of the reasons that I chose Apple products was the ability to purchase with iTunes Gift cards to reduce my risk of fraud when the account become compromised . 
    Also I have Apple IDs for each of my children and they receive  iTunes Gift cards as presents that they purchase Apps, Music etc that they want.  That way when they grow up and leave home they have their own Apple accounts to take with them.  Apple should want life long Apple customers!!   Just to let you know 14 year olds don’t normally have credit cards and I would never put my Credit Card info attached to their account. So if they own a Laptop, iPhone and iPad they are discriminated from using your iTunes Match because they don’t have a credit card?  Really????
    Apple to just let you know that I have a Microsoft XBOX Live membership that I purchase a Live gift card once a year to renew my subscription.  I can’t believe that Microsoft can figure out how to provide customers a better user experience that Apple.    
    Please fix this quickly as I would like to use your iTunes Match and other iCloud services that you plan on releasing later this year however I will not be using my credit card so I may have to look for other device options.   If you need any help figuring out how to meet your business requirements please let me know as I would be glad to provide suggestions.
    Thank you,
    The Next Steve Jobs
    PS  If any one over there knows a way around this please let me know. 

    I've been through the same ordeal. I wanted to renew my iTunes Match service, had over $100 credit in the iTunes Store, but wasn't able to use that credit to pay for the renewal. Apple requires you have a valid, working credit card on file to renew for some reason. But once you put in a credit card, the charge is actually taken from your store credit, not the credit card. So, it's very odd and doesn't make any sense to me, either. But there's no way around it without a credit card, that's what Apple Support told me when I contacted them about this same issue.

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