HT1918 I need to find out how i can change my security questions, i have sent off for the email but i have recieved nothing and so i am unable to purchase anything until i change these questions how else can i change them?

it is urgent that i find out how to change these settings otherwise i will be forced to make a complaint. I have never had to make these questions previsouly and never had i had this much trouble just trying to recieve an email to fix the issue

How did you contact iTunes support, and you've checked your spam as well as your Inbox ?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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HT4623 HELP i need to find my iphone without my phone as it is lost.. I installed the ap but didnt sign up on line.. can i do it now??

HELP i need to find my iphone without my phone as it is lost.. I installed the ap but didnt sign up on line.. can i do it now??

The app has nothing to do with finding your iphone. it lets you find other devices on your account from your iphone.
DId you set up the built in find my iphone feature on your iphone itself?
If so, go to icloud.com and see if you can find it.
Otherwise it cannot be tracked.

When I copy/paste a paragraph from a PDF doc, it pastes with no spaces between words. How can I fix this? I've searched everywhere for the solution but didn't find anyone had this issue.

When I copy/paste a paragraph from a PDF doc (onto Facebook status bar, for example) it pastes with no spaces between words. I.e: "The manhadajugofcoolwaterand offeredmeadrink." How can I fix this? I've searched everywhere for the solution but didn't find anyone had this issue. I'm new to Apple so any help will be much appreciated. Thanks!

I can't speak about this occurring with FaceBook since I don't use FaceBook, but I see the same type of thing when I copy and pasted from websites. It doesn't always happen and I cannot find any particular set of circumstances under which it occurs or does not occur.
I am merely responding to let you know that it happens to me as well and I have seen no way to correct it. I'm not so sure that there is a way to correct in in that it may have something to do with how the original text is formatted in the PDF or on the website and how it eventually "fits" into the text field or the area in which it is pasted.

HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

I have iPad 3 stop on icloud i dont no what is the email but i have box of the ipad how i open it without icloud email help plz

i have iPad 3 stop on icloud i dont no what is the email but i have box of the ipad how i open it without icloud email help plz

Read this about Activation Lock
http://support.apple.com/kb/PH13695

HT1918 i need to find out my passwords

I need to find out the answers to my security questions

Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

One day, being stupid, I used my Comcast email account to be my backup email address, just in case I forgot my security questions. Well I did. The email I was using was deleted and I can't get the answers. How do I fix it?

One day, being stupid, I used my Comcasst email account to be my backup email account in case I forgot my security questions. Well I did. I did not know that Comcast deleted your email when you disconnected with their service. When I ask for my security answers, it sends it to that email. How do I fix what I've done? Because now, I can't download apps that I have to pay for.

The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT1918 i need to find out the answers to my security questions but i don't know how

Please help me.

Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

HT2729 How do I access a rented film to view it? I have been charged for the film but I cannot find it in iTunes; Help!

How do I access a rented film to view it via iTunes? I have had my account deducted for this film but cannot see how I get to it; Help!

Hello, jaimie299.
Thank you for visiting Apple Support Communities.
If the movie rental has completely downloaded, this movie should be located in your movie library under rental. Below, I have included a couple articles on how to check for interrupted downloads and movie rentals. I have also included and article that will allow you to report a problem with your purchase if you are still unable to watch the movie.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
iTunes 11 for Windows: Rent movies from the iTunes Store
http://support.apple.com/kb/PH12499
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

I need help unlock iphone device i already asked for the email but it said it couldnt be done . how am i supssed to use my phone at all ?

I NEED HELP !

Welcome to the user to User Technical Support Forum provided by Apple.
Clearly state your Issue and the Troubleshooting Steps you have tried to Resolve it

When I attempt to change my security answers, it does not send me the email to change it.

when i try to reset my security password, it sends it to an unknow email. How do i change it.

call Apple. See # 2 below:
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

So last week, I managed to hide my apps icon and I'm an unable to purchase anything because of this. Can anyone help me?

how do I enable the app so I can purchase again?

Jessica,
Could be a couple of things:
1) Press the home button until the search page displays. type in app store. If the app store is listed abs an option, it likely means you have moved it. You can open it from the search page, but ultimately you want to search your pages and folders for it and move it. If it doesn't show up, try:
2) Check your restrictions to see if you have diabled it. go to Settings > General > Restrictions. If Restrictions is set to Off, that's not the issue. We'll need to explore something else. If it is On, tap it and set Install Apps to on.

Confused to how to use this and I need to find out activity on my sons I phone

Please help me to find photos I've deleted by accident. My son also has an I phone under my account and I'm trying to find out his activity. Please help. Thank you.

ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett

I would like to upgrade my OS to the latest version. I now have 10.6.8 and my machine has 1Gb of memory. Need 2Gb for the new OS. Is is possible (and practical) to add memory to a machine that's five years old?

I would like to upgrade my OS to the latest version. I now have 10.6.8 and my machine has 1Gb of memory. Need 2Gb for the new OS. Is is possible (and practical) to add memory to a machine that's five years old?

You can put two 2gb RAM sticks in your model 2,1 but it can only use 3,3gb. This is a hardware limitation and cannot be changed.
http://en.wikipedia.org/wiki/3_GB_barrier
http://www.everymac.com/systems/apple/macbook_pro/faq/macbook-pro-core-2-duo-3-g b-memory-limitation-details.html
OWC tests have found that there is a slight speed increase with having two 2gb sticks in rather than one 1gb and one 2gb. Your model is in the gray lines at the bottom of the graph. http://eshop.macsales.com/shop/Memory_Benchmark/Apple_MacBook/
You can buy Lion for $29 from the App Store witht a model 2,1 MacBook. Lion will require at least 2gb of RAM but really needs 4gb to run smoothly. As for programs see this list for compatibility with 10.7 http://roaringapps.com/apps:table
Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Lion.
Before Mac switched to Intel processors they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.
These are good online stores for Mac compatible RAM
OWC http://eshop.macsales.com/shop/memory/MacBook/DDR2/ - They offer Mac tested RAM at very good prices.
Crucial Memory http://www.crucial.com/ - good place to buy RAM from all over the world. They also have an excellent memory selector that allows you to choose memory based on your computer's model
Data Memory Systems http://www.datamemorysystems.com/apple-memory.asp - another good, cheap place to buying RAM if you live in the U.S.
Here are instructions on replacing RAM in a MacBook with a removable battery. http://homeoffice.consumerelectronicsnet.com/articles/viewarticle.jsp?id=44404
If you don’t have the tools to open up the MacBook OWC has a set for $5
http://eshop.macsales.com/item/OWC/TOOLKITMHD/

For how long do I have to wait for the delivery of my iPad mini 2?

I bought an Ipad mini 2 16Gb from the refurb 20minutes after it got available on the store, and I thought it would arrive pretty fast with the express delivery, It's been two weeks now and I am still waiting for my iPad, I bought it the 12th of november and that day I got an email that said that the delivery was expected for the 14th of november, the status of the order on apple website is still on "In stock, Ready for shipping" and it still says "delivery estimated for the 14th of november" I called apple and they said they don't know anything more than I do, on their screen they see the same thing as me (they are useless to make a long story short) I regularly buy from apple usually it takes 3 days maximum. What is going on? can I at least get an updated estimate of the delivery date?

It may take a few hours or get caught in a spam filter. The quickest way to make a purchase in this case is to create a new Apple ID, but neither iTunes Store credit nor previous purchases can be moved between them. In the case of applications, doing this may also complicate in-app purchases.
(97822)

HT1918 I need to find out how i can change my security questions, i have sent off for the email but i have recieved nothing and so i am unable to purchase anything until i change these questions how else can i change them?

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