HT1918 I updated my credit card info, but still cannot complete itunes download.  Says "waiting"...

I updated my credit card info, but still cannot complete itunes download.  Says "waiting"...

I'm having the same problem, can someone expert in changing credit card info help?  Don't say go into store and update it says my info is wrong when I try to change.  Help!

Similar Messages

  • HT1918 updated my credit card info and still cant purchase anything??? help

    updated my credit card info and still cant purchase anything on itunes? help

    Apple - Support - iTunes - Contact Us
    Apple - Support - Contact Apple Support
    Customer Service: Contacting Apple for support and service - this includes international calling numbers.

  • HT2204 Althrough I have updated my credit card information, but still unable to use the apple ID.

    Althrough I have updated my credit card information, but still unable to use the apple ID.

    If you are making use of a "subscription" desktop application the subscription has to be "active" (paid up).
    Once your updated info is processed you'll be able to use the subscription application.
    As Bernd wrote - Adobe Reader is free (download, install, use).
    Be well...

  • HT1918 Updated credit card info but still declined??

    Need to update credit card info but it won't work

    If you have problems with a specific program, you will likely receive help in the forum for that program
    Start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • HT1918 I updated my credit card info and it tells me I need to contact iTunes support ?

    I updated my credit card info and I get a contact iTunes support message to finish transaction

    You need to do as requested and Contact iTunes Customer Service...
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Family sharing verification has an old credit card number to verify. I have updated the credit card info but it is still not appearing in the verification process asking for the security code of the card. How lng to have account info updated to cloud

    I am trying to set up a family sharing with a new iMac and other Mac pro computer and other apple products. When I click to manage account and the add a member, I am told to verify the user by entering the security code from the credit card. The card listed is an old one and has since been changed. I updated the info on my apple account, but it is not getting to the iCloud for the family sharing. The number shown is the old card. When I enter a code it says invalid. How long does it take for the info to udate to all systems?

    Hi Mofro1,
    Happy Holidays!  The resource below explains how to edit the credit card information for the Apple ID account that you want to use for Family Sharing.  Once you've made the changes, I would suggest you sign out of your iTunes Store on all of your devices, and then restart them.  The changes should take place quickly.  There is a link to the iTunes Store support below if you need more help.
    Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
    http://support.apple.com/en-gb/HT1918
    Change your payment information on a Mac or PC
    Click to open your account in iTunes. (You might need to sign in with your Apple ID.)
    Alternatively, you can:
    Open iTunes.
    Click iTunes Store.
    Click Sign In and enter your Apple ID.
    Click your Apple ID and select Account Info.
    From the Account Information page, click Edit to the right of Payment Type.
    You can see the payment methods that the iTunes Store accepts in the Payment Type section. If you want to remove the payment method, select None in the Payment Type section. See what to do if None isn't showing or you can't select it.
    Change your information and click Done.
    After you change your payment information, the iTunes Store places an authorization hold on your credit card.
    Family Sharing
    If you’re using Family Sharing, and you're the family organizer, you can’t set your payment information to None. You need to use a credit card or debit card. Only the Family Organizer can edit payment information for a family group. If you're not the organizer, you'll see this message: "The payment method for your Family is managed by [Apple ID]."
    Get help
    If you need help changing your payment information, credit card details, or billing information, contact iTunes Store support. Or you might find the answer to your question below:
    If you change your payment method, make sure your account information matches the credit card information on file with your financial institution.
    If you use an AOL screen name to sign in to the iTunes Store, editing your information on the Account Information page won't update your AOL account. If you need to update your AOL account information, contact AOL.
    If your previous payment wasn't accepted, you might need to change your payment information.
    Last Modified: Oct 31, 2014
    Cheers,
    - Judy

  • I updated my credit card info and still can't use creative cloud

    How long does it take for my account to be updated?

    This is an open forum, not Adobe support... you need Adobe staff support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • HT204266 Trying to buy life in candy crush and it says purchase cannot be completed?  Fixed credit card info but message keeps coming up

    Trying to purchase extra life in candy crush but it says purchase cannot be complete. Fixed credit card info but still dosen't work - now what?

    I keep getting 'check Internet connection' getting bit sick of it now ;( sorry cant help

  • HT1918 I need to update my credit card info

    when trying to update my credit card info I get the message "my credit card is declined" or similar. How can I update my card expiry date & security number?  the program wont allow me to do this.

    iTunes support : http://www.apple.com/support/itunes/contact/

  • HT1918 Need to change credit card info and it keeps telling me my security code is invalid and it is not.

    I'm trying to change my credit card info but it keeps telling me my security code us invalid and it is not.... I need to put my billing info in so I can update. 

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Sometimes it says security code by it is the ZIP code. Sign into your account in the iTunes app on your computer and verify that all of the information is correct and agree to any new user agreements that may be needed.

  • How did Adobe auto update my credit card info??

    Hi, I have an issue with Adobe currently. This has happened twice now during my one-year CC subscription. I had to cancel my credit card due to fraudulent charges not associated with Adobe and as a result wasn't able to update my credit card info or make my payment because I hadn't received my new credit card yet. I received my new card on Monday and TODAY, I received an email saying this:
    Per your request, we have reactivated your subscription to Creative Cloud. It's a pleasure to welcome you back! Sign in to access all your membership features.
    I logged in to my Adobe account to see that I had been successfully charged my monthly amount and even verified that I had been through my bank account. The disturbing issue is that I NEVER logged in and updated my credit card info with Adobe to make this payment, I never authorized this payment, nor did I request my account to be reactivated.
    HOW DID ADOBE GET MY NEW CREDIT CARD INFORMATION??
    This happened previously as well and I just shrugged it off as me forgetting that maybe I had updated my card info, but this time, I know for sure that I didn't. So again, how was my new credit card information obtained by Adobe? This makes me want to forego using Adobe products ever again if no one can give me a clear answer to this.

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • I want to update my credit card info

    JUST I WANT TO UPDATE MY CREDIT CARD INFO!!
    hi. I'm student about design at Korea.
    so, i'm not good at speaking english. sorry.
    I'm buying adobe's creative cloud subscription at last month.
    i lose a my credit card, at last month.
    so, i wouldn't charge about this month my subscription.
    so, i wanted to update my credit card info, i enter the adobe korea.com
    i doesn't find that update tap for credit card info.
    so, i called adobe Korea cs center.
    he referred enter to update tap for me, i enter the update tap.
    but i couldn't change my account info.
    BECAUSE, MY CREDIT CARD IS INVALID.
    i'm so embarrassed.
    so, i went to the bank, check my credit card.
    MY CREDIT CARD DOES NOT HAVE PROBLEM, IS NORMAL.
    why i couldn't change my account info?
    he who is call center worker told me, i never change my credit card info.
    so he referred to me repurchase my subscription.
    but my subscription is promotion amount.
    do you know what's the meaning of this world?
    i never take advantage of promotion amount.
    i'm very very embarrassed.
    Korea cs worker said me, he send the email to head office,
    I JUST WENT TO ANSWER FROM HEAD OFFICE.
    I DON'T HAVE ENOUGH TIME.
    i demand an answer from the person in charge.

    The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
    Regards
    Rajshree

  • Trying to delete my credit card info but cannot!

    I am going NUTS trying to delete my credit card info!  I cannot stand it when I try updating one of my apps (especially when they're FREE apps) & am NOT ALLOWED to do so if I have a ZERO balance on my card! I have followed directions given to me but it still does NOT work. HELP!!

    Once you set up your Apple ID you must have a valid form of payment. If you want to delete your credit card info purchase a low cost iTunes gift card and use that as your form of payment. Then you can delete your credit card.

  • HT204152 I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc.

    I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.Many a  times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc....Using ! phone 6plus  .IOS8.3

    What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
    If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • I am trying to buy an app. I had to update my credit card info. It won't take the update and the screen is frozen - I cannot go back into the app store.

    I am trying to buy an app on my Iphone5. I needed to update my credit card info. It wont take the updated info and the screen is now frozen. I cannot go back into the app store

    It's a network issue, not an account balance issue. Troubleshoot your network or just restart your iPod and/or router, try connecting to the Store a bit later, or try the download in iTunes on your computer and then sync the purchase to your device.

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