HT1918 I went to my account and changed from Credit Card to Paypal but it hangs on web site Telling me "One moment please"

Just wanted to change over from credit card to paypal and nothing happens

Hey mha007,
thanks so much for taking the time to respond. Out of desperation, I called my ISP and they removed it from my computer. Man, I wish I knew what caused this. I would share my screen with you but all info, I've either deleted or it was removed when ATT Support Tech did their stuff.
Again, thanks for your kindness. Leeflea

Similar Messages

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    Hi,
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    Contact Customer Care
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  • I entered calculates hands and more than one account and used a credit card please raise security measure for Visa card and thank you

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  • I need to cancel my account and debit my credit card.

    The option to turn off my account, as exemplified help, does not exist.
    What can I do to cancel my account? No answer in 0800.

    Tks
    Em 26/05/2014, à(s) 21:18, Rajshree <[email protected]> escreveu:
    I need to cancel my account and debit my credit card.
    created by Rajshree in Adobe Creative Cloud - View the full discussion
    I have canceled the CC & confirmed it through mail.
    Regards
    Rajshree
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6410941#6410941
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  • Impossible to buy something in App-Store or Itunes-Store even if credit is on my account and a vlid credit card is avaiable.

    I pernanetly get error that I cannot finalise my purchse. I have a 0,02€ left in my accound and a active credit card but buying is not possible. What wrong with Itunes Store and Appstore?
    Anyone experiencng the same problem? I'm on the german app and itunes store.
    Would be nice to get some feedback.
    kind regards
    Stephan207

    Each time that you add or change your credit card details on your iTunes account the temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - so if you changed your card details 7 times in 10 minutes then you will have received 7 charged. They should disappear off your account within a few days or so.
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    Part of the validation for credit cards is that it's registered to exactly the same name and address as you have on your iTunes account - which prepaid cards tend not to be. Do you have a proper credit card that you can use ?

  • HT1918 I have tried multiple times to change my credit card info, my account tells me that the security code is wrong, or that my credit card cannot be used with apple, and it is a visa, and it has also told me the credit card processor is down....are you

    any help would be awesome!

    If you are getting a message about the card's security code then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • Cancel itunes account and stop billing credit card

    I want to cancel my itunes account. They keep charging my credit card.  I tried deleting my credit card information and it wouldn't delete it unless I put in another one.  So i seem to be trapped paying these people over and over.  I can't download any free apps without a credit card number.  The card number is in for that not for the itunes, my grandaughter got for free trial.

    If you're getting a repetitive billing, then someone most likely signed up for a subscription to something. You can stop the subscription by following these instructions: 
    http://support.apple.com/kb/HT4098
    The other possibility is that someone who downloaded an app through your iTunes Store account is making in-app purchases. Many apps, particularly games, are free for the base app but charge for additional features such as additional levels, game features, etc. You can confirm this by looking at the receipts for the purchases or in your purchase history and see what's being charged. If you change the password to your iTunes Store account, that should cut off such purchases. 
    Regards.

  • Apple disabled my account and disallowed my credit card!

    I'm so angry at Apple now that I don't know where to begin. There were unauthorized in app purchases from my account and I contacted a Apple asking for a refund. They first refused blaming me or someone else in my household did the purchases. I wrote back that no one but me knew the itunes password. I got a reply that they would make an exception in my case and refund me and for that I'm happy. But they also said this: "To prevent further purchasing, I have disabled your account and have disallowed your Credit card from being used on the iTunes Store.". Now its not even possible to install free apps on my iphone since I only get a message that my account is disabled. I contacted them again asking how I could get my account back and credit card enabled again. They said that there was nothing they could do, I had to make a phone call to their support to get help. Should I call them? I'm scared they will be just as bad and unhelpful as the mail support. I just want this solved as fast as possible, actually I regret asking for a refund. If I knew this would happen I would rather have paid the unauthorized purchase than have go through this ****.
    I really need to get my account back since I have done lots of earlier purchases that I don't want to lose.

    After talking to Apple support over phone, they have now enabled my account, but he couldn't do anything about the disallowed credit card. He said that I should contact Apple again by mail to get my credit card unbanned, so that's what I did. This is part of the reply I got from them:
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    If you have not done so already, please ask your card issuer to cancel the card and provide a replacement card with a new number."
    I never said there were any unauthorized activity on my credit card, there was absolutely no need for them to ban it in the first place. Now they refuse to unban it and suggest that I should get a new credit card (I only have one)? I will not do that, if you do not unban my credit card you lost me as a customer and I will never buy anything from Apple again.
    How can I convince Apple to unban my credit card? What should I do? I can't believe how bad support I got by e-mail from Apple. The person I talked to over phone was very nice and helpful, but the e-mail support is really horrible.

  • TS2753 what do I do when I have been double charged?(they took money out of my prepaid itunes account and charged my credit card)

    What do I do when I have been double charged by itunes?  I had bought a prepaid card and applied it to my account.  I then purchased some music and the next day realized that they took money out of my prepaid account and also charged my credit card.  What should I do?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I would like to delete my credit card number because there are charges on there i didnt make called the phone number for help that was on my account and couldnt speek to a person told me to go to web site which does not help me

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    DavidBenJeshuah wrote:
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    Correct. When you did that, you voided all warranty/support, & forfeited the right to an out of warranty replacement.
    There was nothing wrong with the screen I bought,
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  • HELP me set up new account without using a CREDIT CARD or PAYPAL

    I am setting up an iTunes account on a Dell PC. The account setup wiz asks for a credit card but I do not want to use a credit card, instead use gift cards only. Am I forced to add in a credit card to activate an account? Is there a way around this?
    Thanks
    dan.

    No-
    Go back to the home page of the iTunes Store. To the right, under Quick Links, click on Redeem. Enter your gift card information, and then go through the prompts to create your account again. When you get to the payment information step, it should now give you the option for "none" since you've already successfully entered your gift card code.
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  • TS2446 my account only says "account disabled"?  It does not say for securtiy reasons.  I went in and changed my credit card information and address.  It is still disabled.  Please help.

    My Iphone displays "Your apple ID has been disabled" when I try to update apps.  Itunes account also with same display.  Can someone help?
    I have contacted Apple several weeks ago and they said they would "review and fix this" however continue not to work. 

    First, you need to contact
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    http://www.apple.com/emea/support/itunes/contact.html
    After that, there is a good chance they will then refer you to the AST. So lets see what happens.

  • I am trying to set up iCloud keychain, but it keeps sending the verification code to my land line, even tho I have gone into my apple account and changed to my mobile phone

    I am trying to set up Icloud keychain, but it keeps sending the verification code to my land line (which I guess I entered back when I first got my MacBook).  I have gone into my apple account and changed the # to my mobile phone, but it continued to send it to the land line.  Probably is something simple, but I am not a techy!! 

    Hi,
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    10:12 PM      Friday; February 15, 2013
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
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  • I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.

    I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.

    Generaly, if you have an iTunes card and a valid credit card, you have the option of charging your purchases to eiher one or the other?  By default, it goes to your iTunes card, but you can override that.

  • I have changed my credit card. How can I enter my new credit card data to purchase Apps or iTunes music? Thanks. Philippe

    I have changed my credit card. How can I enter my new data to purchase Apps and music on i Tunes? Thanks. Philippe

    Tap  -  Settings/iTunes & App Store/Apple ID
    In the next window tap view Apple ID and enter password and click okay.
    You are now securly linked to your itunes account - tap Payment information and change the credit card details and then done/done.

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