HT1918 If my banks records don't match my credit card info, how do I fix that?

If my banks records don't match my credit card info, how do I fix that?

If you have a Mac (don't know about Windows), you can disable automatic syncing in iTunes > Preferences > Devices:
That way, you can manually do it by plugging in the device and launching iTunes.

Similar Messages

  • HT1918 I have tried multiple times to change my credit card info, my account tells me that the security code is wrong, or that my credit card cannot be used with apple, and it is a visa, and it has also told me the credit card processor is down....are you

    any help would be awesome!

    If you are getting a message about the card's security code then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • I bought the new iphone. I want to create an account. Your system wanted my credit card number, but I don't have any credit card. How can I create an account?

    I bought the new iphone. I want to create an account. Your system wanted my credit card number, but I don't have any credit card. How can I create an account?

    as shown by a link describing the "none" option is not

  • HT1918 System will not allow me to update my credit card info, will not accept new data

    i tried to edit my credit card info by updating the expiration date and security code but the system will not allow me to save changes

    Any error code? Billing address has to match, etc.

  • HT1918 I have changed my billing information and updated credit card info as it had expired but using same credit card only had to update the expiration and it still says its not the same that is on the account and i updated the account , still cant buy a

    I have tried to update my billing and account information which I was able to but in the billing section it keeps saying that the info doesnt match the bank info and the only thing was that the credit card had expired and I am still using the same one but cant buy a song, keeps saying its not correct.

    Ok, so I finally got help on this issue.  Basically, I had tried to edit my credit card information, and it secretly locked my account.  After finally getting a hold of a representative through the chat service on the support site, I was able to get this fixed.  I had been previously helped by someone through e-mail, but that was a complete waste of time.  Go for the chat service, it's a million times better.  They were able to release the secret block on my account...from trying to change my own information so that I could change it and be on my way.  Anyway, I hope this helps.

  • HT204081 I am trying to purchase a book I previewed, keeps telling me my credit card info does not match the banks info, I have not moved or changed anything, why is this happening?

    I am trying to purchase a book on my 4S, keeps telling me my credit card info does not match what the bank has on file for me, nothing has changed in my personal info, why is this happening?

    - See:
    ]iTunes Store: My credit card's security code or zip code does not match my bank's records
    - If still problem contact iTunes by:
    Contact iTunes

  • HT5012 On phone my albums covers don't match the music. How do I fix that.

    On phone my albums covers don't match the music. How do I fix that?

    1. Make sure you are using the latest software
    2. Sign out, reboot and sign in again
    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
    4. Make sure phone number or email address is correct
    5. Hold the Sleep and Home button down (together) until you see the Apple Logo

  • Your billing address doesn't seem to match the credit card you entered.

    Hey everybody,
    I would like to purchase the  phoyoshop+lightroom programm but I constantly get the following error message:
    "Your billing address doesn't seem to match the credit card you entered. Check to make sure you entered this information correctly, and if you still can't place your order, please call us at +1 800-585-0774. If you're not in North America, you can look up a local number here."
    I am positive that the information I entered is correct as I checked and tried it more than ten times.
    Does anybody know what could be the problem and how to fix it?
    Esther

    I have the same issue. Haven't been able to get any work done for almost a week now. I have contacted the support chat 8 times by now - most unhelpful support ever. They all give me the same advice even though i say that i already tried that as if they are reading their answers off a pre-written sheet.
    I have tried 2 credit cards, i have confirmed everything, including the address, with my bank - all good there. Desperate for help, my boss is gonna have my balls soon -.-

  • HT1918 My boyfriend had an credit card on my account but now longer has money on the account, how do I delete his credit card info and leave it blank?

    So for some reason it the App Store won't let me download free games to my phone. When ever I try it always say please sign in. And when I click sign in it take me to the credit card infor, i do not have a credit card. It won't allow me to downloads any free app to my phone unless I put in a credit card. How do I download apps without a credit card?

    Hello Clancbelle,
    It sounds like you have a credit card saved to your Apple ID payment information and you would like it to be removed from the account and set the payment method to None. You should be able to do this with the following article:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Changing your payment information using an iOS device
    Tap Settings on the Home screen.
    Tap iTunes & App Stores.
    Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
    Tap View Apple ID.
    Enter your Apple ID password.
    In the Edit section, tap Payment Information.
    Update the information that you want to change.
    Tap the Done button when you're finished.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • HT1918 i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?

    i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?

    Hi..
    May not be just the security code >  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • HT1689 I have a credit in my itunes account but when making a purcahse it is asking for my credit card info.  I don't want it charged to my credit card, I want to use my account credit.  How can I do this?

    I have a credit in my itunes account but when making a purcahse it is asking for my credit card info.  I don't want it charged to my credit card, I want to use my account credit.  How can I do this?

    Hello, Lynne. 
    Thank you for visiting Apple Support Communities. 
    Here is a helpful article that explains how iTunes purchases are billed. 
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device.  If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance.  This article will show you how to verify you purchase history and invoices. 
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Hope this helps,
    Jason H. 

  • TS3297 I can't update my bank info for my iTunes account on my phone or a computer. It keeps giving me the out valid credit card info prompt Everytime I try to put the right info in. And it has been very hard to get any help from Apple

    I haven't been able to update my credit card info from the one Apple has to the one at the bank with is the one linked to my card. And I have had a nightmare just getting someone to help me. I can't update an app that I actually really need to use. I am losing money everyday this is not resolved

    No this was absolutely of no help what so ever!!!!1I have had this issue before and it was also a nightmare. I don't understand why you have to go thru so much pain until you can talk to a real person. I don't have 48 hours. I use this app to make money. I can't update it, so I can't use it, all because I can't update my info, which is clearly on the Apple side. Not my bank (like they first want to say), not me, I know who I am, but it must be something on apple's side. And to wait 48 hours for an email response to tragic . I can't believe a company with as much assets as Apple can't get a real person to help me sort this out. I had this same problem years ago, and it was the same mess. Whay do I keep doing this? Am I just one of the bovine masses who just have to have an iPhone? Yikes

  • I would like to know which bank is accepted as payment through credit card in istore

    I would like to know which banks is accepted as payment through credit card in istore
    Im planning to buy macbook air

    You don't say where you are. Apple's Help pages for the USA store say:
    The Apple Online Store U.S. accepts credit, debit, or check cards associated with a billing address within the 50 United States and the following U.S. territories:
    American Samoa
    Armed Forces Africa
    Armed Forces Americas
    Armed Forces Canada
    Armed Forces Europe
    Armed Forces Middle East
    Armed Forces Pacific
    Guam
    Northern Mariana Islands
    Palau
    Puerto Rico
    U.S. Virgin Islands
    In the U.S., we accept:
    American Express
    Discover
    MasterCard
    Visa
    (end quote). The bank actually issuing a card such as Visa or MasterCard is immaterial.
    In the UK Apple accepts
    VISA
    MasterCard
    American Express
    Maestro/Switch
    Solo
    both credit and debit cards.

  • I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone

    I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone

    Hello Clancbelle,
    It sounds like you have a credit card saved to your Apple ID payment information and you would like it to be removed from the account and set the payment method to None. You should be able to do this with the following article:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Changing your payment information using an iOS device
    Tap Settings on the Home screen.
    Tap iTunes & App Stores.
    Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
    Tap View Apple ID.
    Enter your Apple ID password.
    In the Edit section, tap Payment Information.
    Update the information that you want to change.
    Tap the Done button when you're finished.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • I have some albums that only a few tracks are recognized and others are not.  The difference in the info is that the pc recognizes the tracks that say aac matched and not the ones that say aac file.  how can I fix that.

    I have some albums that only a few tracks are recognized and others are not.  The difference in the info is that the pc recognizes the tracks that say aac matched and not the ones that say aac file.  how can I fix that.  I have tried to creat new file but the message unknown error (-50) pops up.  Also these files have played in the past

    We usually advice first to Reload web page(s) and bypass the cache in case of such problem and then do a check for extensions to see if any are causing the problem.
    * Press and hold Shift and left-click the Reload button.
    * Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    * Press "Cmd + Shift + R" (MAC)
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    Other possible causes can be zooming a page or having increased the minimum font size.
    *http://kb.mozillazine.org/Websites_look_wrong

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