HT1918 iTunes billed me more then once and i still can't download apps

Why can't I download free apps

If you would like help from these user-to-user forums then you will need to provide more information. What happens when you try to download an app ? If you are getting an error message then what does it say ?

Similar Messages

  • TS2446 I just got my Ipad and I can not download apps.  I get a message saying my Apple ID has been disabled.  I have reset my password, I can access itunes and icloud but still can not download apps.  Can someone please tell me how to get my ID activated

    I just got my Ipad and I can not download apps.  I get a message saying my Apple ID has been disabled.  I have reset my password, I can access itunes and icloud but still can not download apps.  Can someone please tell me how to get my ID activated?  TY

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

  • Have a classic 5th gen. have restored, relaoded itunes, gone through the troubleshooting tips and I still can't sync my latest 3 albums to my ipod. It will sync all but those. Also, when go through ipod trblshoot and select check, says can't see it sync.

    Have a classic 5th gen. have restored, relaoded itunes, gone through the troubleshooting tips and I still can't sync my latest 3 albums to my ipod. It will sync all but those. Also, when go through ipod trblshoot and select check for sync, says can't see my ipod. pls help

    Thanks for the reply. The Itunes trouble shooting in Itunes help. I don't get an error message, it just states can't see ipod like if it wasn't plugged in. I do get an error message on a few of the songs when sync that say error 50, and state that they can't be loaded to ipod. The weird thing is that I can load all of my libary except the latest 3 albums. They are in my libary but they won't load. I'm not sure but it seems like it started when the cloud came about from amazon which is where I buy most of my music.

  • I am trying to download a free app and it say I need billing information, I do that and it still won't download

    I am trying to download a free app and it say I need billing information, I do that and it still won't download

    Hi alphapack21,
    Thank you for using Apple Support Communities. 
    I see you are having difficulties with downloading a free app from the App Store without a credit card. The following article explains how to set up your account without a credit card or payment method. 
    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support
    Regards,
    Jeff D. 

  • I had an Itune account for my ipod, and have now got a ipad2 the account detial where updated by my husband and now we can not download apps? can anyone help???

    The Itune account was mine but when my husband update the detail it became his? Now we can not download apps the message that comes up says what ever the item is will be avalible for download when you login to the itune store on yur computer. But I am logged in.Please help??

    You cannot download the same Apps that you have on your iPhone. They are two seperate stores.
    The store you have on your iPhone is the same for any iDevice (iPad, iPhone and iPod)
    The store on your MacBook is only for Macs.

  • Hi I got iPhone 4 been getting apps today went to get an app and won't let me even free ones have to sign in then sign in again for billing info it's all correct but still won't download apps had problem before fixed it but won't work again

    iPhone has previously downloaded apps but go to do today and won't keeps asking for billing info which is in there and correct but then says plz update you payment there is a billing problem with your previous purchase it's done before to me so reset and erased everything and worked did that Again and still doesn't work  info is all correct have to re enter Ccv number still doesn't work driving me nuts I want my apps

    If you had money in your account when you purchased a paid app and Apple didn't claim on the payment to your bank until after the download it maybe that there was insufficient balancce in your account to complete the purchase and therefore you'll need to wait until you have the funds to make the payment, when you have billing issues it won't even let you download free apps.
    If that isn't the case then give iTunes store a call or email them and they can tell you exactly what is wrong with the account

  • I have set up a iTunes account but I have changed my number and now I can't download apps it keeps saying previous billing problem how do I change my phone number with out setting up a new iTunes

    How do I change my phone number on iTunes. On my phone just I can't download any apps due to a problem with the numbers not matching

    You're really posting in the wrong forum. you should be posting here ( https://discussions.apple.com/community/itunes/itunes_store ) Or calling apple support directly.

  • My iPod touch is not accepting credit card and now I can't download apps.

    My iPod touch says I have to "contact iTunes support to complete the transaction" for the credit card. :'( PLEASE HELP!!!!!

    Go to iTunes on your mac or pc and check your credit card information under my account. Verify that everything is ok. Then try to purchase again

  • Ipad change and now he can`t download apps?

    Ipad change.
    I had my fathers ipad 2 weeks and gave it him back with the old back up.
    My father wants to download apps with his ID, but after choosing an app itunes shows my email adress and wants my password.
    under settings-app store and itunes-Apple ID : is his Apple ID with his email adress.
    Can anyone help me?
    Thanks a million.

    1) Quit App Store in multi-tasking.
    •From the Home screen, click the Home button twice.
    •Tap and hold on the app.
    •When it starts to jiggle, tap the red in the top corner to close it;
    ***Please close all open apps on your phone***
    2) Tap Settings.
    3) Tap Safari.
    4) Tap Clear History.
    5) Tap the Clear History button.
    6) Tap Clear Cookies and Data.
    7) Tap the Clear Cookies and Data button

  • Itunes charged me more then once.

    after a purchase itunes charged me multiple times then it cost. the app was only $5.34 and it doubled to 12 times leaving the purchase to be $64.08.

    Contact iTunes store support. This is a user forum. We can't do anything about it.

  • Why did itunes charge me more then once on one transaction

    I had made a puchase for $38.35 and it had charged me that same amount 14 times and I don't understand why or how to get that money back???

    Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to report the issue to the iTunes Store.
    Regards.

  • I've upgraded my iPad 2 to iOS 6, and now I can't download apps! What's the matter? When I try to install, it starts, and then I need to write in 3 secret questions to protect my Apple-ID. But then it doesn't work and the app quits downloading. Why?

    ⬆It says it all up there⬆

    1) Quit App Store in multi-tasking.
    •From the Home screen, click the Home button twice.
    •Tap and hold on the app.
    •When it starts to jiggle, tap the red in the top corner to close it;
    ***Please close all open apps on your phone***
    2) Tap Settings.
    3) Tap Safari.
    4) Tap Clear History.
    5) Tap the Clear History button.
    6) Tap Clear Cookies and Data.
    7) Tap the Clear Cookies and Data button

  • HT201272 There were not enough pages for all apps to appear; so now I've made more room with folders but still can't get app to appear on pages.

    Need to make app appear on iPhone screen; previously, wasn't enough pages, but now have created folders.  Still app won't show up unless I search for it.

    Thanks Tom, that's very helpful (and quick too).
    I was using Custom text so yes, that explains it.
    Ah wait, I can make the text primary storyline just for applying the transition and then go back to where my other clips are primary storyline? That would solve the issue (and some others, too)! Great!
    I will play around with the copy/paste.
    Oh, one more thing. This seemed to be a bug, a very frustrating one .
    I made my item in several projects before glueing the 5 parts together. The first two I could just do by copying and pasting from another project. However, the 3rd copy-paste just wouldn't work. FC continued to paste the former edit. Even when I quit FC and restarted. Even when I deliberately emptied the clipboard by pasting some line of text from another program. Even when I turned the part of the project that I wanted to transfer into a compound clip. In the end I solved it by exporting the project and importing it as a file into the Events so that I could paste it, and this worked. (2nd time round because the first time all my text effects had resetted).
    The next copy-paste, part 5 of the video, worked fine again. I've no idea why this happened, but it is probably too specific.
    Anyway, thanks again Tom, greatly appreciated.

  • TS1702 I have changes my payment information in the iTunes stores and I still can not purchase an app. It keeps telling me to update my payment info.

    Help me, use to be able to use the App Store for free apps now since I tried to purchase a .99 app  I can't do anything with the App Store. It prompting me to
    That PayPal is not supported and to go to iTunes and update my payment info. I did and I still can not download any app.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • What is the lifespan of a Macbook Notebook Hard Drive, and is it a good idea to replace them more then once?

    In specific, I own a 2007 Macbook Notebook, and it is an Intel Core 2 Duo MB21.00A5.B07. Last year, it became necessary to replace the hard drive, and was informed that the reason for the replacement was that the hard drive had reached the end of its lifespan.
    My question is how long do Macbook notebook hard drives typically last? This also is in the context of frequent use of the notebook.
    Additionally, is it a good idea to replace the hard drive more then once, or will the hard ware on the notebook, after I'm assuming about six or so years, be too out of date to accommodate a second or third hard drive replacement?
    Also, since the replacement was still covered under an applecare plan (it's expired now), the general cost of replacing a Macbook notebook hard drive is not known? What is the cost generally expected of a hard drive replacement? This is in relation to repairs conducted at an applestore location (as opposed to a third party repair center). 

    justinfromlos angeles wrote:
    Also, this means that, the settings of a system like Snow Leopard, in addition to all other personal settings from a current hard drive, can be copied to and from an external hard drive?
    Your entire system can be copied to an external HD in bootable form. It's generally referred to as cloning, and there are a number of applications available to assist in the task.
    SuperDuper
    CarbonCopyCloner
    LaCie Silverkeeper
    To name but three.
    Furthermore, once cloned, should you have to replace the internal drive, it's easy to boot from the external and clone the system back to the internal.
    justinfromlos angeles wrote:
    If so, do you know where one can purchase an external hard drive and a replacement hard drive?
    As I don't live in the US, it's difficult for me to reccommend retailers, but any computer store (including Apple) can supply external HDs. Be aware that not all HDs from some manufacturers will play well with Macs; Western Digital I believe needs careful selection of the correct model. There are plenty of contributors who can no doubt help on that front. Personally I use LaCie and Iomega. Note that these are purpose built externals and come with their own enclosure and all cables reqd.
    One thing you will need to do with most of them is to use Disk Utility to partiton them correctly (GUID system for Intel Macs) and set the file system to Mac Extended (journaled) before cloning.
    justinfromlos angeles wrote:
    There is one last question. Say I've replaced the hard drive on the same computer for nine years or so. Despite the hard drive being new, would the hardware of the computer be too out of date to accept an up to date replacement hard drive?
    The hardware of the computer dictates what sort of internal drive you buy; earlier models used IDE interfaces, current models use SATA and these are not interchangable. However System Profiler will tell you what sort you have. It's still possible to buy compatible HDs for the early iMacs, c. 1998/99 so there's no reason to believe your model will suddenly become defunct.

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