HT1918 ITunes & iCloud account change issue.

My iTune and iCloud accounts are on 4 devices—2 mine and 2 my son's. He's now over 18 and would like a new account in his name. How should he do it without either of us losing previous purchases and data?

An app purhased under an Apple ID, is tied to that one for life.

Similar Messages

  • Hi, I recently changed my username for my iTunes/iCloud account. Can anyone tell me how i change the username on my iCloud iPad? When I go onto setting to change it it keeps the username grey so I can't even select it?

    Hi, I recently changed my username for my iTunes/iCloud account. Can anyone tell me how i change the username on my iCloud iPad? When I go onto setting to change it it keeps the username grey so I can't even select it?

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • Is the notification spam that my iTunes/icloud Account has been temporarily suspended until I can certify my Icloud account details?

    is the notification I have recievied that my iTunes/icloud Account has been temporarily suspended until I can certify my Icloud account details in fact a hoax/spam ?  Is that likely?

    Simple Apple do not email you unless you initiated the reason and they use your name
    Change to two step verification for ensured security
    Frequently asked questions about two-step verification for Apple ID
    and this
    Frequently asked questions about Apple ID

  • Back up 2 different iphone5's on the same computer or same itunes/icloud account?

    How do I back up two different iphone5's on the same computer or same itunes/icloud account?
    I'm afraid one phone will end up with the other person's cell phone ap's and information on it...since this happened once before.
    How do I save them separately but also keep the ability to share the same account music, aps, etc.
    I'm wanting to back up the phones so we can download the new operating system next.

    - Disable autosyncing: go to iTunes>Preferences>Devices and check the box that says "Prevent iPods ...syncing">
    - Connect the iPod and go to the music, apps and other panes for the iPod and check the boxes that say only sync the checked items.

  • I had the icloud account changed on the iPad (have added new ID and deleted old one). However when updating/downloading , it still asks for password to the previous account...?

    I’m giving my ipad to my sister and I had the icloud account changed. I have added new ID and deleted the old one. However when updating and downloading apps, it still asks for password to the previous account. Does anyone know how to fix this? Thanks very much!

    Maybe you should set it up as new device again:
    How to back up your data and set up as a new device
    Apps are tied to the Apple ID they were bought with and can not be shared with other devices that have a different Apple ID.

  • How can I Migrate/Split itunes/icloud account for a large family now that they have family sharing

    Ok, now that Apple has finally come out with family sharing I need to get things sorted out and I think it is going to be a mess. I have 6 family members (my spouse and 4 children) all sharing/using one itunes account. For parental reasons this made perfect sense. Now with the the advent of family sharing and such we have alot of sorting and migrating to do and I am very unsure how to go about it. Here is what we have.
    Myself - I have a 64GB iPad 3 and a 64GB iPhone 5
    Spouse - 64GB iPhone 5
    Children - x4 16GB iPhone 5C (pink, blue, green, and a yellow)
    We have had one itunes account now for several years, we used to have x4 16GB iphone 4's and a 16GB iPod touch 4 so we needed it to be shared at the time. We all have different Game Center ID's and Facetime/iMessages are all setup to the phone numbers (aside from mine which also uses the itunes e-mail). We currently have 1 upgraded icloud account with 200GB of storage on it (love the new tiers). So here are the questions.
    1) How do I go about using and isolating all the devices so they can all use the iCloud storage? Right now if I try and setup backups by device under the what to backup there is no simple "Full Backup" option, they have all the categories separated. I cannot backup my daughters contacts without forcing a merging of them and so on. Same thing with Documents and Data. Would I need to setup a different iCloud account for each device now?
    2) iTunes Music/App purchases. Now that they have a family sharing function I am assuming it would be a good time to separate all the devices (aside from my personal iPad/iPhone). If I understand correctly we need to setup a new itunes account for each and link them with family sharing, does this then allow us to disperse/move items from a singular to the multiple account (at least a one time option to move around) or would it simply be shared off the original account? My daughter for example will be 18 next summer and as such no longer under our care. How do we move her items to her account? She has a lot of purchased Music. Now keep in mind I am talking about an account for someone who was 12 when she had her first device and as such needed to be under her parents.
    I just want to state that repurchasing things is NOT an option, and to be frank,  according to Canadian laws pertaining to *licensing* we actually own the product if we paid for it and have the right to transfer the ownership thereof. This issue went through the courts regarding used copies of OEM editions of Microsoft Windows several years ago and they closed the legal *license* vs ownership separation.

    Go to appleid.apple.com to manage the ID, sign in and select to the Name, ID and Email Addresses section, then change the birth date on the bottom right.  At the present time you may not be able to enter the correct birth date, but others have had success changing the year to 2000, or the date to 1/1/2001, both of which will have child ID status.

  • Apple-ID/iCloud account change

    Hey! I recently changed the e-mail on my apple-ID/iCloud account. But when i go into settings-> iCloud its still my old E-mail there and i cant log off/change it! Any clues?

    Congratulations.  You can create a new Apple ID with your new name, then delete your old iCloud account, create a new iCloud account and migrate your data to the new account.
    Before deleting your existing iCloud account, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else, save these to your camera roll or you will lose them.  To do this, open the photo stream album on your phone in the thumbnail view, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll.
    Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. When prompted about what to do with the iCloud data, be sure to select Keep On iPhone.  Next, set up a new iCloud account using your new Apple ID (if you need to create one, tap Get a Free Apple ID at the bottom).  Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account.
    If you need to change the ID for other services, do the following:
    For purchasing from the iTunes and app stores, go to Settings>iTunes & App Stores, tap the Apple ID, sign out, then sign back in with the alternate ID.  (Note: previous purchases are permanently tied to the ID used to purchase them so when you update your old apps, for example, you will still be prompted for the password for your old ID even if you aren't using it anymore.)
    For iMessage, do the same thing in Settings>Messages>Send & Receive.
    For FaceTime, do this in Settings>FaceTime.

  • New Itunes/Icloud Account

    I have had an iphone for 4 years and just got my husband one 2 years ago.  Both phones are listed under my itunes account as well as my icloud account. I want to get him his own account for both so cloud storage would be easier.  Is this possible since his phone is already registered under mine?  I have an iphone 4S and he has a 3GS

    Hi Rose282,
    Welcome to the Support Communities!
    The article below will explain in more detail ... but it sounds like all you need to do is create an Apple ID for your husband for iCloud - his own contacts, calendars, Photo Stream etc.    If your husband has a different primary email address than you, he can use it for his Apple ID. 
    If you have made a lot of iTunes Store purchases, he can stay signed in to your current Apple ID to have access to them.   Or he can start fresh with his own Apple ID and purchases.  Please review this information:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Click on the link below and then click the "Create an Apple ID" link for your husband:
    Apple - My Apple ID
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    Make sure that the email address you want to use for your Apple ID meets these conditions:
    The email address is one that you use regularly, because it will be the primary email address for your Apple ID.
    The email address is not associated with any other Apple ID.
    The email address is not an iCloud email address, which is already an Apple ID. iCloud email addresses end with @icloud.com, @me.com, or @mac.com.
    iCloud: Change iCloud feature settings
    http://support.apple.com/kb/PH2613
    Before you delete the iCloud account from your husband's iPhone, turn off each of the features ( contacts, calendars, etc. ) and when prompted, choose to "Keep on My iPhone" if he wishes to keep that information.  If your husband does not want or need any of this, then skip down to the selection below to delete the iCloud account completely.
    Turn iCloud features  off
    On your iOS device’s Home screen, go to Settings > iCloud, then tap to turn off iCloud features.
    When you turn off a feature, you’re asked whether you want your device to keep a copy of your information stored in iCloud for that feature.
    Once you have saved the contacts, calendars, etc. that you want from the current iCloud account on your husband's iPhone, then you can delete the current iCloud account from his device.
    Turn off iCloud completely
    On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
    At this point, I would suggest turning off the phone, and restarting it.  Then, tap on Settings > Mail, Contacts, Calendars.  Tap on Add Account.  Tap iCloud.  Now type in your husband's new Apple ID email address and password.
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    I hope this information helps ....
    Have a great day!
    - Judy

  • Itunes store account changed

    Some years  ago I had my itunes store account under a mindspring.com email account name.  When I purchased a new iMac, I also had changed emails so my itunes store account was established under that gmail account name.  All the songs I purchased under mindspring account continue to show as  kind "protected AAC audio file" and "Protected MPEG-4 video" for music videos.  I am able to play songs purchased with either account on my iMac, but these songs do not play as part of my "Home Sharing" file.  When I try to play on my husband's iMac we get "This device is not authorized...if you want...enter password for the mindspring account."
    How can I get the songs into my gmail account library so I can share with the other devices?

    Thank you for your reply.  Using your suggestion I was able to authorize the computer but I still needed to find a way to remove restrictions on the music (DRM?)
    Anyway, after a lot of frustration, signed out of my iTunes account then back in with the mindspring account>itune store>itunes+  where I can pay per song to have it removed.
    You probably could have told me this but I wasn't able to communicate what I really needed to do. It's difficult to address a question you haven't been asked!

  • Recovering documents in Pages for iPad after iCloud account change

    I changed iCloud accounts on my iPad, and when I did all documents in Pages were deleted.  Is there anyway to recover those documents?  The old iCloud account had the user name changed, so several documents were created on the iPad without being sync'd to any iCloud account.

    Try and retrieve them with a computer; log on to www.icloud.com

  • Icloud account change

    My icloud will not let me sign out of my old email address, change to my new email address, and my account did not automatically change account information.

    If the old ID ("email address") is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • ICloud account changes asking me to upgrade?

    Email wants me that my iCloud account will revert to 5GB this month and that I have more than 5 GB saved so I need to change my plan or cancel the order to revert to 5GB. But when I go into settings it says that 10GB is my plan and it won't let me change.

    macirney,
    The article linked below details what to do should you not receive your verification email.
    If you didn't receive your verification or reset email
    http://support.apple.com/en-us/HT201455
    All my best,
    Allen

  • Icloud account changes

    I just reset my icloud account online with a new email and password but on my phone it still has my old email address and its saying my password doesnt match . how do i get all of my new info transfered over?

    I'm afraid you are gonna have to change the email to your account back to the old. Then you will be able to delete the old account out of your device. Once you get it deleted then you can change it to the email that you want and re-add the account back to your device after you verify the new email to the account.

  • Shared photo streams don't appear anymore after icloud account change

    Hi guys,
    I've two icloud accounts: account A and account B.
    Some days ago I switched my main icloud account (on my iPhone) from Account A to Account B.
    Today I come back to Account A, and I expected to have again in my iphone all the Shared photo streams I had (both created by me and subscribed).
    Instead in my iphone I cannot find any of my streamed stuff.
    Can you help me to find again my streams?
    Thanks!

    I attach four screenshots Yann - one is the project hierarchy - where you'll see PhotoStream appearing in Recent items, but not under the Web section (where you do see Facebook) and the other the preferences pane for PhotoStream in Aperture showing all three boxes checked.
    Attachments one and two are from my wife's computer - where she's not seeing shared PhotoStreams.
    Attachments three and four are from my computer - we I do see them.
    What I notice when I compare these side by side is that there is a difference in the setting panel for photo stream between the two.  Mine has a fourth option for shared photo streams - my wife's doesn't.
    Yet both s/w versions for Aperture are 3.4.5.  There is a difference in what is listed in the Aperture version after the version number, but both computers are fully up to date with no further updates available.  (Final two images first my wife's then my s/w version)
    Is your view/settings any different?

  • ICloud account deletion issues

    I started an iCloud account but now have discovered that the syncing across all devices does not work for me. On the iPhone I deleted the account, but not it will not "let go" of the dead Apple ID...

    Jan...
    Try it this way instead ...  Try verifying by signing in at My Apple ID. You should receive an email prompting you to verify.
    If that doesn't help, try resetting your Apple iD password >  Apple - My Apple ID

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