HT1918 itunes is not recognizing my new billing address

itunes is not recognizing my new billing information

There is no need to unplug the new Apple TV in order to delete the old one in iTunes preferences. You don't need to add the new Apple TV to iTunes in the way that you did with the previous Apple TV.
Have you set up homesharing yet.

Similar Messages

  • Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location?  Ideas?

    Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location?  Ideas?

    Hello there, Underwriter.
    The following Knowledge Base article provides in-depth instructions on how to migrate your content to an external drive:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Particularly of note for your situation:
    External drive
    This option requires more work than Home Sharing, but it creates a backup of your iTunes library on the external drive in addition to moving your content.
    Notes before you start:
    You can use most iPods as an external drive.
    Windows operating systems don't recognize Mac OS-formatted disks (HFS or HFS Plus formats). Because of this, you can't use a Mac-formatted iPod or external drive to move your music to a Windows PC. See iPod: How to determine iPod's hard disk format if you're not sure how your iPod is formatted.
    Mac OS X can read Windows-formatted iPods and drives. This means there are many ways to migrate your information from your old Windows-based PC to your new Mac.
    Mac OS X: To be sure external drives appear on your desktop, choose Preferences from the Finder menu. Be sure the options for "External disks" and "Hard disks" are enabled.
    Part 1: Locating and consolidating the iTunes Media folder
    Part 2: Copy iTunes folder from the old computer:
    Part 3: Get iTunes ready on your new computer
    Part 4: Back up any music that's already on your new computer
    Part 5: Copy music to your new computer
    Part 6: Add preexisting music that was on the new computer back into the library
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1438 purchased a new iPhone 5 to replace a 3 - iTunes is not recognizing the new phone - what do I need to do

    Purchased a iPhone 5 to replace a 3, itunes is not recognizing the new phone.  All of my email accounts and calendars have switched, what do I need to do to be able to access apps?

    iOS: Device not recognized in iTunes for Mac OS X
    iPhone:
    Apple - Support - iPhone - iTunes Troubleshooting Assistant
    If  the issue persists after following the troubleshooting assistant,  continue with the steps below, testing to see if the issue is resolved  after each section.
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
    Update to the latest version of iTunes and Install software updates on your Mac.
    Check  USB connections. iOS devices require USB 2.0 to function properly. If  you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
    Restart your Mac.

  • I just bought a new ipod and I'm trying to download my itunes library and games but itunes is not recognizing my new ipod. I have followed all the instructions from apple asistant except deleting and reinstalling itunes.  What can I do.

    I bought a  new Ipod (5th generation).  I am trying to sync it to my itunes.  I tunes does not recognize my new ipod. It is registered.  I was only able to download purchases I made from my old ipod.  I cannot download my itunes library or any of the games I have purchased. I tried using the troubleshooting guide to no avail.  The only thing I did not do was to uninstall and reinstall itunes.  I did update it to the latest version. How can I get  itunes to recognize my new ipod?

    - You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
    - Have you tried everthing here:
    iOS: Device not recognized in iTunes for Windows
    - You should
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Your library/media will not be affected.
    - Does the iPod charge?

  • HT4528 itunes is not recognizing my new iphone 5c when i plug into my lap top

    my new iphone 5c is not recognized by itunes when i connect with a cable to my win 7 laptop. when i plugged in a new ipod itunes immediately asked me to register it with itunes. no iphone icone when i plug into itunes??? any ideas

    See: http://support.apple.com/kb/TS1538
    The iPhone communcates differently from iPods, so the fact that an iPod connects is no guarantee that everything is working.

  • ITunes is not recognizing my new computer and not allowing me to download my music that I already purchased even though it recognizes my registered iPod.

    I got a new computer and downloaded iTunes. When I tried to download music that I already purchased I got a message that my computer was not authorized although my iPod was plugged in and it was recognized. I don't see anywhere that I can register my new computer. Can someone help me?

    - You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
    - Have you tried everthing here:
    iOS: Device not recognized in iTunes for Windows
    - You should
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Your library/media will not be affected.
    - Does the iPod charge?

  • Itunes is not recognizing my new itouch 5th generation ipod touch

    When I plug in my usb to my new 5th generation itouch, to my laptop, itunes doesn't recognize it.
    I can't transfer anything from my old itouch.

    See:
    iOS: Device not recognized in iTunes for Windows
    You need iTunes version 10.7 or later on the computer

  • ITunes is not recognizing my new Apple TV in device list.

    I upgraded fro 1st gen Apple TV to a new Apple TV and iTunes 11.1 is not recognizing it in the device list on Tunes. When I open Preferences it says it is synching, but it shows it as my 1st gen unit.

    There is no need to unplug the new Apple TV in order to delete the old one in iTunes preferences. You don't need to add the new Apple TV to iTunes in the way that you did with the previous Apple TV.
    Have you set up homesharing yet.

  • Itunes is not recognizing my new iphone as a device

    I got the 4S, and before I synced that, I synced my old phone to the computer to back it up, and now when I plug the new phone in, Itunes does not recognize it, and am unable to restore my data to the new phone?
    Can any one help

    There is no need to unplug the new Apple TV in order to delete the old one in iTunes preferences. You don't need to add the new Apple TV to iTunes in the way that you did with the previous Apple TV.
    Have you set up homesharing yet.

  • Itunes is not recognizing my new iphone3GS

    I'm trying to activate my new iphone 3GS and nothing happens when I plug it in. I think I may have deleted a folder on my mac when I was trying to get my old phone to come back to life. Please let me know if you have any ideas!

    Check this article.
    http://support.apple.com/kb/TS1538

  • Itunes is not recognizing my new iphone 5S

    Please help i need to restore my contacts

    See: http://support.apple.com/kb/TS1538
    The iPhone communcates differently from iPods, so the fact that an iPod connects is no guarantee that everything is working.

  • Recently in the Bahamas where I helped a friend with his new iPad. We could not find Bahamas in initial setup so we used United States and could not enter Visa/MC billing address in Bahamas. iTunes rejected, billing info is not what's on file. What to do?

    Recently in the Bahamas where I helped a friend with his new iPad. We could not find Bahamas in initial setup so we used United States and could not enter Visa/MC billing address in Bahamas. iTunes rejected, billing info is not what's on file. What to do?

    Just to recap, this is a collection of ports I have collected over time for people who needed this information when setting up the HP ePrint app so that they could view their email from within the app.  I am certain other applications also need this information.  Although lengthy, I could not find a more comprehensive place to retrieve this information.  Feel free to post additional information, faulty information, or other related topics below as this is simply a collection of data and it would be practically impossible to test all of them. Thank you!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • Itunes is not recognizing that my ipod is plugged in so I am unable to sync the device. What can I do to get Itunes to notice my device?

    Itunes is not recognizing that my ipod is plugged in so I am unable to sync my device. What an I do to get itunes to notice my device is plugged in?

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • HT4623 My computer is not recognizing my new iPhone?

    My computer is not recognizing my new iPhone? My computer is up to date with the new version of iTunes as well?
    HELP!

    i am having the same problem! new computer, just downloaded itunes, plug my iphone in every USB and nothing! even tried the kids' itouch and nothing!

  • ITunes is not recognizing my phone

    After I added a new iPod Touch to my account, my iPhone stopped working. When I push the home button at the bottom, nothing happens (black screen only). When I push and hold the button at the top, I get a picture of a usb plug and an arrow above it pointing up to the iTunes icon. When I plug it into the computer, I get the same picture on the screen. It seems as if iTunes is not recognizing my phone.
    Does anyone know what I need to do?
    Thanks.

    See Here for Device Not Recognised
    For Mac
    http://support.apple.com/kb/ts1591
    For PC
    http://support.apple.com/kb/TS1538
    But this is more likely your Issue:
    DFU Mode / Unable to Update or Restore
    http://support.apple.com/kb/HT1808

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