HT1918 My Apple ID is disable and I want to change my payment plan with another credit car

My Apple ID is disable and I want to change my payment plan with another credit card

You might be able to re-enable your account via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store on them and then logging back in so as to 'refresh' the account on them.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
When it's enabled you can then follow the instructions on the HT1918 page that you posted from to change your payment method.

Similar Messages

  • My sicurity is disable and i want to change my security quesyion

    My sicurity is disable and i want to change my security quesyion

    If by ;my security is disabled' you mean that you've disabled your account then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
    Fot your security questions, from http://support.apple.com/kb/HT5665 :
    If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 (if your account is disabled and you can't get it enabled via the above then you can also try this link for that)
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have changed my payment method with another and since then it dose not except the new payment method i tried another one same thing is happing

    i have changed my payment method with another and since then it dose not except the new payment method i tried another one same thing is happing

    What payment method are you trying to use? Prepaid debit cards by chance? Apple does not accept prepaid cards.

  • HT1918 I want to change my payment options from my credit card to itunes card

    I signed in and clicked edit payment it didnt give me the option to delete credit card and to add itune card. i did delete each line of credit card info
    but when i clicked done  all of the boxes were high lighted in red.  I dont know what to do. can anyone help me?

    If you don't have a None option in the payment methods in your account info, then the only way to remove bank card information is to redeem an iTunes Gift Card.

  • My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID

    My Apple id was disabled and had to make a new one for iTunes but it's not letting me erase then re download the app with the new Apple ID   Just got an iPad air 2 so my iCloud and family sharing is with the one that's disabled. Which I don't know how to switch to my new one, so I trying to erase my apps that won't load and just re download them with my new ID that is being used with the iTunes n app store but I can't even find most in purchased plus it's saying that I can't get it cuz that ID is not with family sharing but I donT know why it would not be. Please someone help.

    OOk so I have my new Apple id in my iTunes account but my old Apple ID is the one that is in the iCloud account which is the Apple ID have been using for years and the reason I cannot get it on this abled is because somebody was using my credit card or debit card that was on file for family sharing and it was a stolen iPhone from my account so they had to disable my Apple ID and I could not use my debit card anymore on any Apple ID ever again they said because of it so I can't get it not to be disabled and I can't sign into iTunes with it I already have signed out and signed in with my new Apple ID for iTunes it's just iCloud is not letting me load anything so pretty much what I've been doing is I have to erase every app and then re-dumb going to iTunes and re-download the apps again but the only issue is that I still have a disabled Apple ID as my iCloud settings and my iCloud family sharing in all of that so I'm wondering how or is it possible to change my Apple ID for iCloud specifically because when I go into Icloud and settings and go into my name where my Apple ID is the one that's disabled it doesn't say anything about log out or sign out or anything like that it just says to put the password for it so is there a way to change the Apple ID for my iCloud so that my iTunes in my iCloud is the same Apple ID?

  • My Apple Id was disabled and I do not know why.

    My Apple Id was disabled and I do not know why, I've already changed the password but to no avail, have bought several apps and games expensive, and so would not want to do another. What do I do?

    Welcome to the Apple Community.
    When your account becomes disabled, Apple provides the following recommendation:
    "This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
    Visit iForgot.com and follow the instructions there.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT201412 my apple ipad is disabled and saying connect to itunes. i tried to connect with itunes but not responding

    my apple ipad is disabled and saying connect to itunes. i tried to connect with itunes but not responding

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097

  • My apple id is disabled and I changed my password 4 times. I am trying to update my apps and it keeps saying my id is disabled??

    My Apple id is disabled and I have reset it 4 times. I keep trying to update my apps but everytime I try it says my Apple id is disabled???
    How do I enable it?

    Then contact iTunes:
    Contact iTunes

  • TS1702 why has my apple id been disabled and how do i fix it

    Why has my apple id been disabled and how do i fix it??

    Also, this may help:
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears

  • I can't update my apps? It's says my apple ID is disabled and so I made a new apple ID but the same problem is happening?

    I can't update my apps? It's says my apple ID is disabled and so I made a new apple ID but the same problem is happening?

    Hi Murphy98,
    Thanks for visiting Apple Support Communities.
    You may find the information in this article helpful if you receive a message that your Apple ID is disabled:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    Best,
    Jeremy

  • My apple id was disabled, and i reset the password but it still says its disabled. Has anyone solved this problem?

         my apple id was disabled, and i reset the password but it still says its disabled. Has anyone solved this problem?

    I solved that particular problem for myself (although I am running iTunes 11 under Snow Leopard on an iMac) by deselecting one of my Users Admin. privs. You see, I had two users w/admin privs & iTunes now plays nicely when there is only one admin.
    Otherwise, I would keep getting stuck in an "infinite loop" of resetting passwords over & over and still iTunes was a mess - albeit on an intermittent basis which was absolutely driving me nuts!
    I also think that firing up Safari and signing into my account @ apple first seems to help; providing that an apple cookie gets placed in my machine before I go to the iTunes store and enjoy surfing around there.
    Anyways, good luck~

  • HT1688 my apple id is disable and im trying to enable it again. also my phone has a cocoa error

    I keep getting a message saying my apple id is disable and im getting another message saying Cocoa error 256.

    Sorry, we can't assist with hacked devices here. You can use your favourite search engine for answers, assuming there are solutions.

  • My Apple ID is disabled and no matter how many times I reset it I keep getting a notification saying my id is disabled

    My Apple ID is disabled and no matter how many times I reset my password I'm unable to download or update any of my apps

    contact the Account Security Team to have your account enabled.
    https://expresslane.apple.com/Issues.do

  • HT4623 it is telling me that my apple ID is disabled and I can't understand why, any suggestions?

    I am unable to update my apps because I got a message that says my apple ID is disabled however it has not changed.  I can't understand what else I can do to corrrect this, Please advise
    Thank you

    Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
    This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.
    If that does not work then contact iTunes as the other replier said

  • I forgot all the security questions to my id and now my account has been disabled and i want to reset my account ?

    i forgot all the security questions to my icloud account and now my account has been disabled and i want to reset my account ?

    http://support.apple.com/kb/HT6170?viewlocale=en_US
    If you can't reset your security questions
    Contact Apple Support in either of these circumstances:
    You don't see the link to send a reset email, which means you don't have a rescue address.
    You see the link to send a reset email, but you don't have access to email at the rescue address.
    A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.

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