HT1918 my bank acct charged for itunes I did not purchase

my bank charged for itunes I did not purchase

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Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

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TS1424 i am being charged for itunes i did not ordr

I am being charged for iTunes I did not order
U

I am having the same issue with my iPhone 5. AT&T told me it is a current issue with some sort of glitch between there system and iPhone software, and there is supposed to be a patch coming out for it. But no one knows when, I was told some customers already have it. My AT&T rep told me they would credit me all overages since they can see from my average usage that something is drastically wrong. I have been manually turning off my cellular data whenever I'm not using wi-fi and it is still using data like crazy and charging me for it. Never had this problem until about 3 months ago. I'm calling AT&T again tomorrow since the local store is of no use.

HT204266 I was charged for something I did not purchase. How do I get credit?

I was charged for something I did not purchase. How do I get credit?

http://www.apple.com/support/itunes/contact/

I am being charged for something i did not purchase

My checking account shows I have been charged 58.74 on a debit card transaction to the apple itunes store on dec. 26 there is no description of what was purchased nor did I recieve email confirmation about any purchases on any of my devices. Checking all of my accounts did not find any purchases for that ammount or for that time period. What do I do?

The first thing to do is to change your password to your iTunes Store account immediately, in case someone has access to it. Then call your bank and report the fradulent charge. Finally, you can notify the iTunes Store via their web form:
http://www.apple.com/support/itunes/contact/
though with no record of any such purchase in your Purchase History, it would seem more likely that this transaction did not actually go through your iTunes Store account but rather was a mistaken or fake transaction sent directly to your bank in which case there's little or nothing Apple can do for you.
Regards.

TS1702 I have been charged for something I did not purchase twice on the same day! I would like to speak with a human not a computer! I am considering canceling my itunes account. I need to speak with a human

I need help with my account! I need to speak with a real person!
<Edited By Host>

http://www.apple.com/support/itunes/
We're all just users here like you. It's also a very bad idea to post personal info like your phone number on a public board like this. (I've referred this post to a Moderator to have it edited out for your security)

TS1702 i have been charged for things i did not purchase

i have charges in my email on things i have NOT rented bought and i cant reach a live person u make it impossible to track and work with apple with basically NO customer support! please help zero dk 30 is one i have never looked for and i bet there will b more please contact me.
<Personal Information Edited by Host>

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Account Charged for Items I did not purchase

I was sent a receipt for a purchase on my account. Fortunately, I do not have a credit card on file, but my gift card that I had on file was almost cleaned out.
This is not a purchase I made. It appears to be for video games, which I never have ordered from iTunes. Furthermore, when I go to my account, these items don't show up in my list of purchases. However, when I look at my purchase history, the charge is there.
My first thought was that someone somehow got into my account - although my password (since changed) was a strong one - and made this charge. But, wouldn't they show up as purchases? Now I'm wondering if perhaps this is just some weird clerical error on the part of iTunes.
How do I have this fixed. I couldn't find anything helpful in the iTunes help area.

I have encounter the same problem
http://discussions.apple.com/thread.jspa?threadID=2641194&tstart=0
I sent an email to itunes support and wait for their answer.
The problem is does Apple will do something to stop these problem.
I see that other person has encounter the same problem with "hack" purchase.
Wait for apple answer...

I was billed for itunes i did not purchase

I was billed for the itune Frozen soundtrack by my granddaughter how do i get these charges taken off

contact apple
ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

Charged for items i did not purchase

i have money taken off my gift card but not make the purcheases

Check you purchase history to see what the charges are for.
If you believe that your account has been hacked, then change your password and let itunes support know.

HT3702 i was charge for stuff i did not buy

i was charge for thing i did not buy

Contact iTunes Support: http://apple.com/emea/support/itunes/contact.html

Charged for items I did not ask for and refuse to refund

I signed up for a bundle back in Sept of 08, which during that time I called a few times because I was charged for channels I did not want or sign up for, they did refund those or at least parts. However now I notice that I am being charged for 6.99 home wire maintence, I did not ask for this, so I called and they said we can't refund that, I asked how long it had been and they said since sept of 08 when I signed up...however vz signed me up for paperless statements, I did not ask for that and when I look at my bill online I cannot see the wire charge unless I go to download paper bill, i thought they were the same thing as what I was seeing online, so I never loked at them- they refuse to give me my money back - they said they sent a welcome letter when I signed up witht his on it, I did not see anything about this. Anyone else have a similar problem? My friends have all had over charges with their bundles. But I do realize this goes way back, but these charges where soemthing I had to basically hunt for, they were not on my online bill that I normally see. Their supervisers refuse to help, any suggestions how to get my money back? They should not be allowed to do this to people?

Hi aa16346....hmmm? allow me to contact billing for you in order to come to a resolution. In a private message please send me your billing account number so I can look into this for you. Sorry for this frustration. Allow me to help, thanks.
Constance
Verizon Telecom
Fiber Solution Center
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Error i was charged for movie i did not order name movie was harry potter andthedeathlyhallowpart2

i was charged for movie i did not order or give any permission to place the order the was harrypotter and the deathlyhallowpart2 my credit card was charged for buying the movie on my computer im sure it was a error and want refund for the movie.

Hi lila-godel,
I have sent you a private message so that we can discuss your billing concerns more freely.
At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

HT5085 i am being charge for app i did not order. i have ben charge $10.82 this is not the frist time.thank you

hi, i am being charge for app i did not order this happer every month i was charge $10 .82

If you are being charged every month then it might be an auto-renewing subscription, in which case there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

I have been billed for something I did not purchase.

can someone please tell me how I inform itunes that I have been billed for something I did not purchase?
it is not a big amount but the purchase was made at 4am and I was definately sound asleep!!

Does anyone else know the password to your AppleID? if you suspect your account has been compromised, then go and change your password at https://appleid.apple.com in the manage section

App store shows new update for program I did not purchase

App store shows new update for program I did not purchase. This is "CodeBox". When I push button to download update it shows "uknown error". For normal other updates - "update all" not working anymore.
How to delete this line from updates section now.

The problem was finally solved. I am writing very simple solution for those who may have same issue. I tried 1st solution proposing to exclude HDD from Spotlight search and then to restore it (delete from exceptions). It worked for some time and removed notification, however later it appeared again. Then I has started thinking that it was caused by data inside some installed SW and it has been proved later. I have started excluding from Sportlight not all HDD but by folder, searching for the problem area. I have discovered that folder Games was causing the issue. Then I have started to delete installed games one by one and have found Game with was triggering this notification (for other SW!). Problem was fixed after deleting this game. Other deleted games could be easily restored from recycle been.

HT1918 my bank acct charged for itunes I did not purchase

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