HT1918 My credit card was replaced and it won't let me change my CC info
I had to have my credit card replaced and my itunes account won't let me change my payment info for my debit card. When I finish typing all the numbers in, selecting the expiration date, and the security number I have tried to click done and it says "Please enter a valid security code". I have tried several times and it won't work time after time. How do I use my new debit card to pay on my itunes account? I can't download anything because it wants me to verify this information, which is now different, but it won't work. Can anyone help? Please and thank you!
Why won't it let you? Is there an error? More information is needed to assist you.
Similar Messages
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HT201303 Hi trying to change my credit card on file and it won't let me
Hi,
Trying to change my credit card on file and it won't let me.Why won't it let you? Is there an error? More information is needed to assist you.
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at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this? anyone?
Accepted form of payment
http://support.apple.com/kb/HT5552 -
my apply id was disabled and i am not able to update, it gives me this message when i try.
may have been caused because my credit card was stolen and not validDid you update your account with the new CC info?
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
i downloaded ios 7 and when it asked my passcode to get into my phone I typed in the passcode I was using and it won't let me in.
Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?
You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
Hope I can help! -
My husband changed the Apple ID on our computer. For some reason, iCloud has the old Apple ID and it won't let me change it. I've been locked out of my iPad twice and had to restore it because of iCloud. How do I change the Apple ID (not the password)?
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
just got new hard drive installed from apple and my old password doesn't work and it won't let me change it.cant install anything ,pls help,thx
Camera works. Now gotta find out about this mic thing
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I wanna change the Questions, but the support will call me in a wrong number and it won't let me change the number unless i change the country, and i can't change the country because i have a money in my account.. what should i do??
You will need to call tech support or have them call you at http://expresslane.apple.com
Diana -
I changed my Apple ID to an Australian acc but I'm back in New Zealand now and it won't let me change back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My visa card was stolen and now I cannot buy anything using my account. It is asking for the old three digit access code and I cannot remember it. I have tried to reset my new billing information and it keeps going back to please put in the pass code. Grrr help help!!!!
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
HT1918 My credit card was Chang $10.69 for a moive that I did not have any thing to do with
My credit card was chagen $10.69 for a moive that I didn't have any thing to do with.
Add avalid payment method.
iTunes Store: Accepted forms of payment
See if you can set the payment method to None
Why can’t I select None when I edit my payment information? -
HT1918 My credit card was charged 5 times what do I do
My Credit card was charged 5 times from itunes what do i do
Try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My account w/iTunes won't let me change my credit/debit card ! I was able to do it no prob last two times ! Why am I getting message to see iTunes support!
No one here can help you.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance, or call AppleCare. -
What can I do if I have got a new iTunes card, but still have got money left on an iTunes card from another country?
The money I have got left isn't enough to buy anything, but iTunes won't let me change country until I have used all the money!
Please help!!!!Contact iTunes Customer Service and request assistance...
Apple - Support - iTunes Store - Contact Us
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