HT1918 My iPhone won't let me download or update anything???
My iPhone won't let me download or update any apps, just keeps going to my account pages, asks me to put in my card details then says there's a problem or it's declined even when I try to download or update free apps, I have had the day Apple ID and card details since I brought phone????? Have spoken to Apple they don't help!!
What sort of card is it, debit or credit ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts about them being declined.
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Similar Messages
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My phone is telling me that I have a billing problem with a precious purchase but I only have one card so I can't update my payment information so I can't update anything or download anything. What should I do?
Are you aware of any problem with a previous purchase ? If not then you should contact iTunes Support and see if they can tell you what it is (until it's sorted you won't be able to download anything from the store) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you go into the payment details section on your account then does it say anything about your card being declined or not accepter or if the security code needs re-entering ? -
My I phone 4s 5.1.1 won't let me download or update anything it starts by "waiting" then loads half way n goes bak to "waiting" then does it against then it says that it's unable to download or update help please I've tried signing out of my apple account and signin back in I've reset all settings I've turned it off and on idk what else to do!!
I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
Today I discovered a new treasure of doggie poop in Lion. No Save As......
I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
I am starting to believe that Apple is Satan. -
It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help
If you want to use your current ID you will either have to provide a credit card or redeem an iTunes gift card. Otherwise you can create a new ID without a credit card to purchase free apps by following this exactly as written: http://support.apple.com/kb/ht2534.
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Itunes and Appstore won't let me purchase or update anything.
I have recently updated to ios 7 and it will not let me purchase or update anything on the app store, or buy any music on i tunes. Any help?
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
My iPad won't let me download or update apps or do a software update. Help!!!
Alright so My iPads App Store doesn't let me download any apps... It always says "(the app)" could not be downloaded at this time. It also won't let me do a software update to iOS 7.1.2 I have iOS 7.1.1... What could be wrong and how do I fix it?! I have even tried a factory reset. PLEASE HELP!!!!! thanks!:) (p.s. I can't do anything but use the internet on Safari.) also i have the model # A1430
Do you have any restrictions for purchasing apps on the phone? Settings > General > Restrictions. If you have a Mac computer or another Apple device can you purchase things in the App Store using the same Apple ID on something else?
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In iTunes my iPhone refers me to iTunes on my computer for verification. iTunes won't work on my computer. How can both my iPhone and iPad stand alone?
Turns out that when my iPod Touch was restored, the restrictions had been turned ON for Facebook and several other apps. This is what was preventing the Facebook app from accessing my Camera Roll for picture downloads. This is odd since all of my iPod backups would not have had those settings turned on. This is also the first time this has occurred given the few times I've had to restore my iPod Touch.
Anyway if you experience the same behavior from your iPod or iPhone with iOS 8.0.2, just go to the General settings and review your settings under Restrictions. Once you set them to allow for changes, you should be back in business. -
My iPhone won't let me download apps iOS 7
I am unable to download apps from the App Store because it asks me to enable 'Accept Cookies' in the Safari section in the Settings App. However, I am unable to do so because there is no option to accept cookies in the Settings App. I have recently updated my iPhone to iOS 7. Maybe there is another way to do it, but I do not know how. Does anyone have a solution to my problem?
Thank you.No, it's doing the exact same thing
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My iPhone won't let me download any apps anymore
2 weeks ago tried to download app but it said cannot access store I already changed my password twice no help
Other users are having the same problem today and yesterday. I have not seen a solution. It appears to be an Apple problem. I would wait or download on your computer and sync.
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HT4972 I deleted all my photos and games and It still won't let me download the update what do I do?
It's really annoying I have been trying for ages, I have a Samsung Phone an that's okay but this isn't
If you need more space, then delete more stuff.
Or
Update via itunes on your computer -
Won't let me download anything from the App Store on my iPhone 5
When I try to update an app I already have from the App Store it ask me to verify my billing information. When I complete that it says transaction failed because of insufficient funds. The app was free when I bought it and all the apps I do buy are through a savings account so I don't understand if or how I could owe money. Now it won't let me download or update anything without updating my billing information and it always comes up with the same message. Has anyone else had this problem? Please help.
https://expresslane.apple.com/
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I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!
I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
Mick -
My iPhone 4s didn't do it until the latest update so imnpretty sure it's on the apple server some sort of bug maybe? Not sure. But whatever it is I really would like to download apps. It won't let me download any apps and my phone is brand new.
Sorry guysy iPhone says unable to download application at this time and I try all day and it still won't let me download no matter how hard I try.
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I have an iphone 4 and it won't let me download nothing! Help me I need my phone apps!
I have an iphone 4 and it won't let me download nothing! Help me I need my phone apps!
Vague.
Please explain -
My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.
it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
also, u can try using an itunes gift card instead.
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